How to Use Your Professional Email Address with Learnybox
If you want to send emails from your own professional email address through Learnybox, you’ll need to configure your domain’s DNS settings through your hosting provider (i.e., the platform where you manage your domain name and email service).
Follow these steps:
Log in to your hosting provider:
Access the client area of your hosting provider (e.g., OVH, IONOS, Gandi, PlanetHoster).
Navigate to the DNS management area:
Locate the DNS settings or DNS zone section for your domain (check instructions for providers like OVH, IONOS, Gandi, PlanetHoster).
Add the required TXT records:
In your DNS settings:
Click on Add Record or Create Entry.
Choose TXT as the record type.
Copy and paste the exact values provided by Learnybox.
Find the required records in Learnybox
In your Learnybox account, go to Settings -> Emails
Locate the TXT records under the section for domain configuration (accessed by clicking on Validate next to your custom sending domain).
Review configuration:
Return to your hosting provider and make sure all records have been correctly added.
Wait for DNS Propagation:
DNS changes can take up to 48 hours to fully propagate, though they often update sooner.
Important: If you do not complete this configuration, your emails will still be sent—but they will be delivered from a default learnybox address rather than your own.