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How to move contacts within a sequence

LearnyMail, emails, sequences, email sequence, move contacts, sequence steps, reposition, contact management, move to step

Written by Eduardo Stewart
Updated over a month ago

You can manually move one or more contacts from one step to another within an email sequence.

Use Case Example:
If you’ve added a new step to an ongoing sequence and want specific contacts to start from that step, you can manually reposition them.

Steps to Follow:

  1. Access Sequence’s Contact List:
    Navigate to Marketing → Emails → Sequences, select the relevant sequence, and open the Contacts tab.

  2. Select Contacts:
    Choose the contacts you want to move. You can select one, several, or all contacts.

  3. Move Contacts to Another Step:
    Open the Actions drop-down menu and select Move within the sequence.
    Then choose the step where you'd like to move the selected contacts.

  4. Confirm Action:
    Once the contacts are moved, check the updated number of contacts per step to confirm the action was successful. The selected contacts will now follow the timing rules of the destination step and wait for the next scheduled send.

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