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How to manually create a transaction record

orders, sales, transactions, create transaction record manually, add transaction, register manual sale, new transaction

Eduardo Stewart avatar
Written by Eduardo Stewart
Updated yesterday

Learnybox allows you to manually create transaction records — for example, when a customer performs payment externally (not through one of your Learnybox-created offers).

Navigate to:

SalesOrders & invoicesTransactions tab

To Create a Transaction Record:

  1. Click Add to create a new transaction.

  2. A transaction number will be automatically generated, and the current date and time will be automatically set.

    • You can edit this information if needed.

Fill out Transaction Details:

Fill out the following fields to define the transaction:

  • Payment method
    Note: If the customer paid by check, you can set the transaction status to pending so it’s not immediately validated.

  • Transaction status
    Choose from valid, pending, canceled, refunded, etc.

  • Currency
    Select the appropriate currency for the transaction

  • Product details

    • Quantity sold

    • Product name

    • Total price excluding VAT

    • VAT rate

    • Total price including VAT

  • Customer details
    Enter the customer’s email address. If it matches an existing customer, their details will be auto-filled. If not, fill out all required fields manually.

  • Automated actions (optional)
    Choose whether to grant access to a course, assign credits, register the customer for a live webinar, etc.

  • Affiliate information (optional)
    If the sale was affiliate-generated, select the corresponding campaign and affiliate to generate a commission.

Once all the information is filled out, click Confirm to save the transaction. The new transaction record will then be displayed in your transaction list and automatically linked to the corresponding user profile.

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