If an affiliate forgets their password, you can easily reset it from the Affiliation area. This action will automatically generate a new password and send it to the affiliate by email.
Steps to Reset an Affiliate’s Password
1. Access Affiliates Tab
Navigate to Sales → Affiliation
Open the Affiliates tab to view the list of all your registered affiliates.
2. Locate Affiliate
Find the affiliate whose password you want to reset.
3. Reset Password
Click the vertical ellipsis (⋮) to the right of their list entry.
Select Reset Password from the dropdown.
The system will automatically send an email to the affiliate containing:
A login link to access the affiliate dashboard
Their new login credentials