Before adding your FAQ section to your website or course, you must first develop your FAQ content.
To learn how, please refer to the following article:
How to create and manage your Frequently Asked Questions
Once your FAQ page is ready, follow the steps below to display it on your website or course.
Add FAQs to Website
Access website menu settings
Navigate to Website & Blog → Website → Settings tab → Menu sub-tabAdd new menu item
Click the Add element dropdown (top right).
Select Customer Relationship Management tool
Configure menu item
Name your new menu item as it will be displayed to your website visitors.
Under Customer Relationship Management tool, select My FAQs
Configure additional options as needed.
Click Confirm (bottom right) to save your changes.
A direct link to your FAQs will now appear in your website menu, allowing visitors to access your FAQ page from your website’s homepage.
Add FAQs to Course
Access course menu settings
Navigate to Academy → Courses
Select the course you wish to configure.
Open the Settings tab, and open the Menu sub-tab.
Add extra tool
Click the Add dropdown (top right).
Select Extra tool
Configure menu item
Name your new menu item as it will be displayed to your course members.
Under Tool, select My FAQs.
Configure additional options as needed.
Click Confirm (bottom right) to save your changes.
A direct link to your FAQs will now be displayed in the course menu, making it easily accessible to course members from within the course area.
Display Specific FAQ Categories in a Course
When creating your FAQ page, you can organize your questions into categories. You can also choose which categories will be visible in each course.
To manage FAQ visibility by category:
Access course design & visibility settings
Navigate to Academy → Courses
Select the course you wish to configure.
Open the Settings tab, and go to the Design & Visibility sub-tab.
Expand Page visibility section
Toggle the FAQ option ON.
Select the categories you want to display in the course’s FAQ page.