Skip to main content

How to update your LearnyPay documents when requested

Understand why LearnyPay document updates may be required for ongoing verification and compliance.

LearnyPay is the payment solution provided by Learnybox in partnership with Mangopay.

When using LearnyPay, both Trainers and Users accept Mangopay's Terms & Conditions for Payment Services

In addition to the initial user verification, Mangopay is legally required to carry out ongoing monitoring of its users and to repeat verification checks at regular intervals to ensure they remain compliant.

These ongoing monitoring and verification processes are in accordance with Mangopay’s Terms & Conditions and are necessary to comply with European Union anti-money laundering (AML) regulations. These obligations are designed to protect our platform, our users, and Mangopay from misuse of the financial system and emerging risks.

As a result, Mangopay may ask you to update your wallet by resubmitting documents related to your business.

Did this answer your question?