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How to name files in your account media library

Use simple file names to avoid problems accessing files from your pages.


This article explains how to name images, videos, audio files, and other files before adding them to your Learnybox account library.

Using simple file names without spaces, accents, or special characters reduces the risk of broken links when those files are used on your pages.


Use simple characters

Use unaccented letters and numbers whenever possible.

Avoid spaces

Spaces can make a file URL more difficult to read or access.

❌ Examples to avoid

  • course guide.pdf

  • module 1 video.mp4

  • customer support.pdf

  • homepage image.jpg

Instead, you can:

  • join the words together

  • separate them using an underscore _

✅ Examples

  • courseguide.pdf

  • course_guide.pdf

  • module_1_file.pdf

  • courseguide.pdf

  • module1video.mp4

  • customersupport.pdf

  • homepageimage.jpg

Avoid accents

Accented characters can make file URLs less readable and may cause compatibility issues.

Replace them with their unaccented equivalents.

Avoid

Use instead

café_menu.pdf

cafe_menu.pdf

piñata_photo.jpg

pinata_photo.jpg

jalapeño_recipe.mp4

jalapeno_recipe.mp4

Avoid special characters

Avoid characters such as:

  • é, è, à, ç

  • spaces

  • apostrophes

  • quotation marks

  • parentheses

  • special symbols

💡 For a safer file name, use only unaccented letters, numbers, and, when necessary, a hyphen - or underscore _

Rename files before importing them

The easiest method is to rename your files directly on your computer before adding them to the Library.

This keeps your files clearly organized and reduces the risk of broken links after they have been added to a page.

What should you do when a file link no longer works?

When a file no longer opens from a page, first check its name.

When the name contains spaces, accents, or special characters, rename the file using a simpler name and reupload it to the Library again if necessary.

Then check that the page uses the correct file.

FAQ

Can I use uppercase letters in a file name?

Yes, but lowercase letters are recommended to maintain a simple and consistent naming convention.

Which separator should I use between words?

You can join the words together or use an underscore _
Examples: courseguide.pdf or course_guide.pdf

Do I need to rename all my existing files?

No, provided that they are working correctly. However, when a file link causes problems, check and simplify the file name first.

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