This article explains why payments collected through your LearnyPay Wallet cannot be transferred to your bank account immediately.
A 7-day security period applies to every payment received. During this time, the funds are credited to your LearnyPay wallet but become available for transfer only from the eighth day.
Understand the 7-day security period
Every payment received through your LearnyPay wallet is subject to a 7-day security period.
This means that a payment received today can be transferred to your bank account from the eighth day.
This period applies to all payments collected through your LearnyPay Wallet.
Why does this security period exist?
This period is a security measure designed to protect transactions. It keeps the funds available for a short period in case a transaction requires verification or is subject to a claim or dispute.
This rule is imposed by MangoPay, our payment provider, which technically processes payments made through LearnyPay.
What you can do during the 7-day period
During the security period, the funds are credited to your LearnyPay wallet.
You can monitor the payments from your Learnybox account, but you cannot yet transfer the corresponding funds to your bank account.
The funds become available for transfer once the 7-day period has ended.
What happens on the MangoPay side?
When a payment is collected through LearnyPay, MangoPay automatically applies the security period before the funds can be transferred to your bank account.
You do not need to take any action. This is part of the normal payment-processing procedure for the LearnyPay wallet.
How to plan your transfers
Take this period into account when planning transfers to your bank account.
A payment received on a particular date becomes available for transfer from the eighth day.
When you receive several payments on different dates, each payment follows its own individual availability period.
FAQ
Does the 7-day period apply to every payment?
Does the 7-day period apply to every payment?
Yes. It applies to all payments collected through the LearnyPay wallet.
Are the funds lost or rejected during this period?
Are the funds lost or rejected during this period?
No. The funds have been successfully credited to your LearnyPay wallet. They are simply not yet available for transfer to your bank account.
Can I shorten or remove this period?
Can I shorten or remove this period?
No. The period is imposed by MangoPay and applies automatically to payments collected through LearnyPay.