You can limit the number of times a participant can complete a quiz, survey, or evaluation by setting an access limit in the questionnaire settings. This allows you to restrict participation to once, or to a specific number of attempts.
Where to Set the Access Limit
For Surveys
Navigate to Marketing → Surveys
Select the survey you wish to configure
Open the Settings tab, then open the Registration sub-tab
Set a value under Survey access
Click Next step (bottom right) to save and apply your changes
For Quizzes
Navigate to Academy → Quizzes
Select the quiz you wish to configure
Open the Settings tab, then open the Registration sub-tab
Set a value under Quiz access
Click Next step (bottom right) to save and apply your changes
For Evaluations
Navigate to Academy → Evaluations
Select the evaluation you wish to configure
Open the Settings tab, then open the Settings sub-tab
Set a value under Evaluation access
Click Next step (bottom right) to save and apply your changes
How Access Limits Work
If you keep the default value (0):
→ Participants will have unlimited access to the questionnaire.
→ They will be able to complete it as many times as they want.If you enter 1 (for example):
→ Participants will only be able to complete the questionnaire once
→ This restriction applies as long as they remain listed in the questionnaire’s participant list.
→ If you manually delete a participant’s record from the list, they will be able to complete it again.
This setting allows you to control questionnaire access and avoid multiple submissions from the same user when needed.