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How to require customers to accept your Terms and Conditions and/or Privacy Policy at checkout

Learn how to add a mandatory consent checkbox to your payment form.


This article explains how to require customers to accept your legal terms before completing a purchase.

Use it when you want to display a mandatory checkbox at checkout, with links to your General Terms and Conditions of Sale and/or Privacy Policy.


Step-by-Step: Enable Mandatory Acceptance of Terms

1. Access Payment Form Settings

  • Go to SalesOffers

  • In the Forms tab, select the payment form you wish to configure.

  • Open the Settings tab, then open the Fields sub-tab.

2. Enable Consent Checkbox

  • Scroll down and enable:
    Terms & Conditions and Privacy Policy

3. Customize Text and Links

  • Edit the displayed text according to your legal requirements.

  • Add the URLs to your General Terms and Conditions of Sale and/or Privacy Policy pages.

4. Save Your Configuration

  • Click Next step (bottom right) to save and apply your changes.

What customers see at checkout

Once enabled, the consent checkbox becomes mandatory at checkout.

Customers cannot complete their order without checking this box.

Example consent text

You can use text like:

"I have read and unconditionally agree to the General Terms and Conditions of Sale.

I also certify that I have read the Privacy Policy."

Adapt this text to match your legal requirements.

By following these steps, you ensure that all customers explicitly accept your terms before completing their purchase, helping you remain compliant with legal requirements and best practices in online sales.

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