This article explains how to request a balance transfer from a LearnyPay wallet to your bank account.
Use it when you want to register a bank account in LearnyPay, then transfer available funds from your wallet balance.
Before you start
Before requesting a transfer, you must register at least one bank account in your LearnyPay settings.
Once saved, this bank account becomes available when you submit balance transfer requests.
⚠️ You must complete your LearnyPay wallet validation and authentication process before registering a bank account.
Step 1 - Access Bank Account Settings
Go to Sales → LearnyPay wallets
Select your wallet.
Open the Settings tab.
Open the Bank accounts sub-tab.
Step 2 - Add a Bank Account
Click Add bank account
Two options are available:
Bank account: for accounts where the bank is located in the same country or region as your company or association.
International bank account: for accounts where the bank is not located in the same country or region as your company or association.
Enter a name for your bank account (e.g., “Main account,” “Personal account”)
Provide the required details, including:
Account number or IBAN
Account holder information
Click Confirm (bottom right) to save and register your bank account.
Once saved, the account will be available for selection when submitting balance transfer requests.
Step 3 - Submit a Transfer Request
From your LearnyPay wallet dashboard, open the Transfers tab
Click Request transfer
Enter the following details:
The amount to transfer
The bank account where the funds should be sent
Review the transfer details and click Confirm to initiate the transfer.
Important Notes
Make sure all bank account information is accurate before requesting a transfer. Incorrect details can cause processing delays, failed transfers, or potential loss of funds.
Each transfer is subject to a 2.6% fee, VAT included.
Processing times may vary depending on your bank and region.