# Conseils et réponses de l'équipe LearnyBox > Comment pouvons-nous vous aider? ## English ### Guides par fonctionnalité - [How to change a course’s delivery method — and what methods are available](http://help.learnybox.com/en/articles/1475908-how-to-change-a-course-s-delivery-method-and-what-methods-are-available.md): Change a course’s content delivery method and check which options are compatible with existing members. - [How payments and groups are linked](http://help.learnybox.com/en/articles/1547607-how-payments-and-groups-are-linked.md): Link products to course groups to sell full or partial access to your courses. - [How to customize module titles and visibility in your course's top navigation menu](http://help.learnybox.com/en/articles/1547864-how-to-customize-module-titles-and-visibility-in-your-course-s-top-navigation-menu.md): Learn how to customize module titles and visibility in your course’s top navigation menu. - [How to set up 2FA \(Two-Factor Authentication\) for course members and increase course access security](http://help.learnybox.com/en/articles/1649703-how-to-set-up-2fa-two-factor-authentication-for-course-members-and-increase-course-access-security.md): Learn how to enable two-factor authentication for course members using SMS verification through Twilio. - [How to restrict access to the next course module using a quiz or evaluation](http://help.learnybox.com/en/articles/1770978-how-to-restrict-access-to-the-next-course-module-using-a-quiz-or-evaluation.md): Require members to complete a quiz or evaluation before moving to the next course module. - [How to display unavailable course pages to your members](http://help.learnybox.com/en/articles/2298271-how-to-display-unavailable-course-pages-to-your-members.md): Learn how to show all course modules and pages in the course summary page, even if some are not yet accessible to course members. - [How to sort or filter your course list](http://help.learnybox.com/en/articles/6022714-how-to-sort-or-filter-your-course-list.md): Learn how to sort and filter your course list to easily find and organize your courses. - [How to send a message to one or more course members](http://help.learnybox.com/en/articles/3942119-how-to-send-a-message-to-one-or-more-course-members.md): Learn how to contact individual members, selected groups, or your full course audience from your course dashboard. - [How to reset course member data](http://help.learnybox.com/en/articles/3950603-how-to-reset-course-member-data.md): Learn how to reset a course member’s progress and permanently delete their course-related data. - [How to rename your course modules and pages](http://help.learnybox.com/en/articles/2189251-how-to-rename-your-course-modules-and-pages.md): Learn how to change the titles of your course modules and pages from your course’s content tab. - [How to rearrange your course modules and pages](http://help.learnybox.com/en/articles/1547639-how-to-rearrange-your-course-modules-and-pages.md): Learn how to rearrange your course modules and pages using drag and drop. - [How to customize your course's homepage](http://help.learnybox.com/en/articles/3942091-how-to-customize-your-course-s-homepage.md): Learn how to access and customize your course homepage using the Learnybox page editor. - [How to automatically pause contacts in LearnyMail sequences when removed from a course](http://help.learnybox.com/en/articles/1547614-how-to-automatically-pause-contacts-in-learnymail-sequences-when-removed-from-a-course.md): Stop course members from receiving emails from specific sequences after they lose access to a course. - [How to configure the registration confirmation email for your course](http://help.learnybox.com/en/articles/1547599-how-to-configure-the-registration-confirmation-email-for-your-course.md): Learn how to customize the registration confirmation email sent to new course members. - [What to do if your members aren't receiving the email with their login credentials](http://help.learnybox.com/en/articles/1547588-what-to-do-if-your-members-aren-t-receiving-the-email-with-their-login-credentials.md): Learn how to troubleshoot not delivered course registration confirmation emails and resend or reset a course member’s password. - [How to choose the right delivery method for your course – delivery methods explained](http://help.learnybox.com/en/articles/5109543-how-to-choose-the-right-delivery-method-for-your-course-delivery-methods-explained.md): Learn how each course delivery method works and choose the best option for controlling member access to your content. - [How to change the UI language for your courses](http://help.learnybox.com/en/articles/1547643-how-to-change-the-ui-language-for-your-courses.md): Learn how to change the course area interface language for a specific course. - [How to give free access to a part of your course using course groups](http://help.learnybox.com/en/articles/1547598-how-to-give-free-access-to-a-part-of-your-course-using-course-groups.md): Learn how to give free or paid access to specific parts of a course using course groups. - [How to manage comments in your course](http://help.learnybox.com/en/articles/1547644-how-to-manage-comments-in-your-course.md): Learn how to review and manage comments posted by members on your course pages. - [How to consult a member's evaluation, quiz, or survey results](http://help.learnybox.com/en/articles/1771352-how-to-consult-a-member-s-evaluation-quiz-or-survey-results.md): Learn how to view a member’s detailed quiz, survey, or evaluation results from their user profile. - [How to create news to be shared with your course members](http://help.learnybox.com/en/articles/2378092-how-to-create-news-to-be-shared-with-your-course-members.md): Learn how to create and schedule news announcements for your course members. - [How to import a SCORM module into your course](http://help.learnybox.com/en/articles/1649675-how-to-import-a-scorm-module-into-your-course.md): Learn how to import SCORM modules into your course and add them to your course pages. - [How to change your course logo](http://help.learnybox.com/en/articles/1547595-how-to-change-your-course-logo.md): Learn how to set or update your course logo. - [Course Documents](http://help.learnybox.com/en/articles/5110773-course-documents.md): Learn how to customize, generate, and export course documents such as attendance certificates, training contracts, grade reports, and more. - [How to make your courses accessible on the Learnybox mobile app](http://help.learnybox.com/en/articles/8703164-how-to-make-your-courses-accessible-on-the-learnybox-mobile-app.md): Make your courses available to members on mobile or tablet with the Learnybox mobile app. - [What to do if your Vimeo videos are not accessible on the mobile app](http://help.learnybox.com/en/articles/9345713-what-to-do-if-your-vimeo-videos-are-not-accessible-on-the-mobile-app.md): Learn how to configure Vimeo privacy settings so your videos work properly in the Learnybox mobile app. - [Recommended image size for course thumbnails in the Academy](http://help.learnybox.com/en/articles/11098636-recommended-image-size-for-course-thumbnails-in-the-academy.md): Learn how to use the right image dimensions to ensure your course thumbnails are clear across devices. - [How to organize courses in the Academy](http://help.learnybox.com/en/articles/11098650-how-to-organize-courses-in-the-academy.md): Learn how courses are displayed in the Academy, how to rearrange them, and how course visibility settings affect who can see them. - [How to manage community groups and control access to threads](http://help.learnybox.com/en/articles/11579664-how-to-manage-community-groups-and-control-access-to-threads.md): Learn how to create community groups and manage who can access specific discussion threads. - [How to view your SCORM module statistics](http://help.learnybox.com/en/articles/13845248-how-to-view-your-scorm-module-statistics.md): Learn how to access SCORM module statistics and review each member’s progress details. - [How to create certificates and automate their delivery to your members](http://help.learnybox.com/en/articles/14429997-how-to-create-certificates-and-automate-their-delivery-to-your-members.md): Learn how to create, customize, and automatically send certificates to your learners, including setup steps, conditions, and tracking. - [How to create a submodule within an existing course module](http://help.learnybox.com/en/articles/15304709-how-to-create-a-submodule-within-an-existing-course-module.md): Learn how to structure your course content by adding submodules to existing modules. - [Why don’t my SCORM videos display in full screen in the mobile app?](http://help.learnybox.com/en/articles/15502318-why-don-t-my-scorm-videos-display-in-full-screen-in-the-mobile-app.md): Understand why full-screen display depends on the SCORM file and the authoring tool used to create it. - [How to manually set a member’s password after they register for one or more courses](http://help.learnybox.com/en/articles/15804186-how-to-manually-set-a-member-s-password-after-they-register-for-one-or-more-courses.md): Learn how to choose the password you want to provide to your member without including it in the automatic course registration confirmation email. - [How to follow up with an inactive member](http://help.learnybox.com/en/articles/15819617-how-to-follow-up-with-an-inactive-member.md): Learn how to automatically re-engage course members by email when they have not logged in to their course for a specified period. - [How is a member’s progress calculated in a course?](http://help.learnybox.com/en/articles/15859882-how-is-a-member-s-progress-calculated-in-a-course.md): Learn how Learnybox tracks your members’ progress through a course. - [How to be notified when a member posts a comment in a course](http://help.learnybox.com/en/articles/15819712-how-to-be-notified-when-a-member-posts-a-comment-in-a-course.md): Learn how to set up administrator email notifications for course comments to keep track of discussions in your course. - [What is a tag and why should you use it in Learnybox?](http://help.learnybox.com/en/articles/15700615-what-is-a-tag-and-why-should-you-use-it-in-learnybox.md): Learn what tags are and how they can help organize your contacts to better target your communications and automations. - [How to check whether your Meta Pixel is correctly integrated on a page](http://help.learnybox.com/en/articles/15289422-how-to-check-whether-your-meta-pixel-is-correctly-integrated-on-a-page.md): Learn how to easily confirm that your Meta Pixel is detected on a published page. - [How to enable comment notifications for sales funnel pages](http://help.learnybox.com/en/articles/2298335-how-to-enable-comment-notifications-for-sales-funnel-pages.md): Learn how to receive email notifications when visitors comment on your sales funnel pages. - [How to move a funnel page from one funnel to another using page duplication](http://help.learnybox.com/en/articles/3942061-how-to-move-a-funnel-page-from-one-funnel-to-another-using-page-duplication.md): Learn how to duplicate a funnel page and assign the copy to another sales funnel. - [How to set up a one-click upsell](http://help.learnybox.com/en/articles/3994709-how-to-set-up-a-one-click-upsell.md): Learn how to set up a one-click upsell so customers can purchase an additional offer immediately after their first order. - [How to sort and filter your sales funnel list](http://help.learnybox.com/en/articles/6022814-how-to-sort-and-filter-your-sales-funnel-list.md): Learn how to sort and filter your sales funnel list to quickly find and organize your funnels. - [How to restrict sales page access and redirect visitors automatically](http://help.learnybox.com/en/articles/1547691-how-to-restrict-sales-page-access-and-redirect-visitors-automatically.md): Learn how to limit access to a sales page, set automatic redirects, and optionally display a countdown timer based on your access settings. - [How to restore accidentally deleted content](http://help.learnybox.com/en/articles/3942025-how-to-restore-accidentally-deleted-content.md): Learn how to request the restoration of content deleted within the last 30 days through the Done for You service. - [How to access and configure sales funnel page settings](http://help.learnybox.com/en/articles/5529827-how-to-access-and-configure-sales-funnel-page-settings.md): Learn how to access a sales funnel page’s settings and configure its main options. - [How to set up a redirection from one page to another](http://help.learnybox.com/en/articles/11642820-how-to-set-up-a-redirection-from-one-page-to-another.md): Learn how to set up an automatic redirection from from a website or funnel page to another page. - [Autoresponder configurations: email sequences for clients and card abandonments](http://help.learnybox.com/en/articles/1547807-autoresponder-configurations-email-sequences-for-clients-and-card-abandonments.md): Learn how to add customers and cart abandonments to separate email sequences based on payment form behavior. - [How to automatically remove contacts from an email sequence when they are added to another](http://help.learnybox.com/en/articles/1547834-how-to-automatically-remove-contacts-from-an-email-sequence-when-they-are-added-to-another.md): Learn how to create a rule that automatically removes contacts from one email sequence when they are added to another. - [How to test the deliverability of your email address](http://help.learnybox.com/en/articles/1547840-how-to-test-the-deliverability-of-your-email-address.md): Learn how to test the deliverability of your email address and review recommendations to improve email inbox placement. - [How to use a different email address for a specific email sequence](http://help.learnybox.com/en/articles/1547845-how-to-use-a-different-email-address-for-a-specific-email-sequence.md): Learn how to set a different sender address for emails sent from a specific email sequence. - [Understanding LearnyMail contact statuses](http://help.learnybox.com/en/articles/1649696-understanding-learnymail-contact-statuses.md): Learn what each LearnyMail contact status means and how it affects email communication. - [How to send a text message \(SMS\) using LearnyMail](http://help.learnybox.com/en/articles/1649702-how-to-send-a-text-message-sms-using-learnymail.md): Learn how to connect Twilio to LearnyMail and send text messages \(SMS\) through broadcasts or automated sequences. - [How to configure an email sequence step delay](http://help.learnybox.com/en/articles/1771100-how-to-configure-an-email-sequence-step-delay.md): Learn how to configure the delay and advanced scheduling options for a step in an email sequence. - [How to import contacts into your email contact database](http://help.learnybox.com/en/articles/2075192-how-to-import-contacts-into-your-email-contact-database.md): Learn how to import contacts into your LearnyMail database from a CSV file or other Learnybox sources. - [How to identify and delete contacts who did not consent to direct marketing](http://help.learnybox.com/en/articles/2189371-how-to-identify-and-delete-contacts-who-did-not-consent-to-direct-marketing.md): Learn how to filter contacts who have not consented to direct marketing and remove them from your LearnyMail contact database if needed. - [How to create and manage tags](http://help.learnybox.com/en/articles/2377649-how-to-create-and-manage-tags.md): Learn how to create, use, and manage tags in LearnyMail. - [How to reactivate a stopped email sequence](http://help.learnybox.com/en/articles/2473158-how-to-reactivate-a-stopped-email-sequence.md): Learn how to reactivate a deactivated or stopped email sequence in LearnyMail. - [How to read an email sequence — understanding Steps, Broadcasts, and Contacts](http://help.learnybox.com/en/articles/3286354-how-to-read-an-email-sequence-understanding-steps-broadcasts-and-contacts.md): Learn how contacts move through an email sequence and how Steps, Broadcasts, and Contacts are connected. - [How to change the logo displayed in your emails](http://help.learnybox.com/en/articles/1547734-how-to-change-the-logo-displayed-in-your-emails.md): Learn how to update the logo displayed in emails sent from your Learnybox account. - [How to assign a tag to contacts at the end of your email sequence](http://help.learnybox.com/en/articles/1547824-how-to-assign-a-tag-to-contacts-at-the-end-of-your-email-sequence.md): Create an automated action to tag contacts when they reach the end of an email sequence. - [How to send an email to specific contacts only](http://help.learnybox.com/en/articles/1547831-how-to-send-an-email-to-specific-contacts-only.md): Learn how to send or schedule an email to be sent to a targeted group of contacts only. - [How to schedule an email to be sent only on specific days of the week](http://help.learnybox.com/en/articles/1547848-how-to-schedule-an-email-to-be-sent-only-on-specific-days-of-the-week.md): Learn how to schedule a sequence email to be sent only on specific days of the week. - [How to run a deliverability test for a specific email](http://help.learnybox.com/en/articles/1547849-how-to-run-a-deliverability-test-for-a-specific-email.md): Learn how to test the deliverability of a specific email and review recommendations to improve email inbox placement. - [Your emails are not being delivered: Spam score analysis](http://help.learnybox.com/en/articles/5441100-your-emails-are-not-being-delivered-spam-score-analysis.md): Learn how to check your email’s Spam score and fix issues that may prevent it from being sent or delivered. - [Why your clients are not receiving your emails](http://help.learnybox.com/en/articles/1771430-why-your-clients-are-not-receiving-your-emails.md): Learn why your emails may not be reaching your clients and how to improve deliverability by using a professional sender address and configuring email authentication records. - [How to add a signature to your emails](http://help.learnybox.com/en/articles/1649676-how-to-add-a-signature-to-your-emails.md): Learn how to add an email signature in LearnyMail, either globally for all emails or specifically for an individual email sequence. - [How to move contacts within a sequence](http://help.learnybox.com/en/articles/1547844-how-to-move-contacts-within-a-sequence.md): Learn how to manually move contacts from one step to another within an email sequence. - [How to import course members into an email sequence](http://help.learnybox.com/en/articles/1547829-how-to-import-course-members-into-an-email-sequence.md): Learn how to import course members into an email sequence from your existing courses. - [Will all your contacts receive a new email added at the end of a sequence](http://help.learnybox.com/en/articles/1547839-will-all-your-contacts-receive-a-new-email-added-at-the-end-of-a-sequence.md): Learn how LearnyMail handles new steps added to an existing sequence, depending on whether contacts are still active in the sequence or have already completed it. - [How to set up your sending domain](http://help.learnybox.com/en/articles/9706318-how-to-set-up-your-sending-domain.md): Learn how to configure your sending domain by adding the required DNS records so you can send emails from your professional email address in Learnybox. - [How to maintain a clean contact database – Best practices](http://help.learnybox.com/en/articles/10638305-how-to-maintain-a-clean-contact-database-best-practices.md): Learn best practices for keeping your contact database clean, improving email deliverability, and automating the cleanup of inactive contacts. - [Why are your emails going to spam?](http://help.learnybox.com/en/articles/13349383-why-are-your-emails-going-to-spam.md): email deliverability, emails going to spam, improve email deliverability, email authentication, domain reputation, best practices to improve email deliverability - [How to create a sequence loop](http://help.learnybox.com/en/articles/16161860-how-to-create-a-sequence-loop.md): Learn how to create an automated connection between multiple email sequences to keep contacts moving through a recurring journey. - [How to invite a presenter to your live webinar](http://help.learnybox.com/en/articles/1547694-how-to-invite-a-presenter-to-your-live-webinar.md): Learn how to invite a presenter to your live webinar and choose whether they join by video only or with administrator access to manage webinar features. - [How to send the replay link to your live webinar registrants](http://help.learnybox.com/en/articles/1547696-how-to-send-the-replay-link-to-your-live-webinar-registrants.md): Learn how to enable webinar replays and send the replay link to your live webinar registrants. - [How to send a text message \(SMS\) to your live webinar registrants](http://help.learnybox.com/en/articles/1649700-how-to-send-a-text-message-sms-to-your-live-webinar-registrants.md): Learn how to connect your Twilio account to Learnybox and send text messages \(SMS\) to your live webinar registrants from the webinar dashboard. - [How to manually register a previous webinar registrant for a future webinar](http://help.learnybox.com/en/articles/2067465-how-to-manually-register-a-previous-webinar-registrant-for-a-future-webinar.md): Learn how to manually register a past webinar registrant for one or more upcoming live webinars. - [How to set up your YouTube account for live webinar broadcasting](http://help.learnybox.com/en/articles/3942127-how-to-set-up-your-youtube-account-for-live-webinar-broadcasting.md): Enable the required YouTube features to broadcast your live webinars via YouTube. - [How to display a slideshow during a live webinar](http://help.learnybox.com/en/articles/1547693-how-to-display-a-slideshow-during-a-live-webinar.md): Learn how to share a PowerPoint or Keynote slideshow during a live webinar using screen sharing. - [How to view and download the list of live webinar participants](http://help.learnybox.com/en/articles/1547709-how-to-view-and-download-the-list-of-live-webinar-participants.md): Learn how to view and download your live webinar registrant list, including attendance information. - [Live webinars vs. Automated webinars: Key differences explained](http://help.learnybox.com/en/articles/1680655-live-webinars-vs-automated-webinars-key-differences-explained.md): Learn the key differences between live webinars and automated webinars \(or evergreen webinars\). - [How to reduce background noise during your live webinar](http://help.learnybox.com/en/articles/6022906-how-to-reduce-background-noise-during-your-live-webinar.md): Learn how to enable noise reduction in your live webinar room to minimize background noise and improve audio quality. - [Steps to take if a live webinar is interrupted by connection issues](http://help.learnybox.com/en/articles/7120659-steps-to-take-if-a-live-webinar-is-interrupted-by-connection-issues.md): Learn what to do if a live webinar is interrupted by connection issues or other problems, and how to restart and resume the broadcast. - [How to download the webinar video once the broadcast has ended](http://help.learnybox.com/en/articles/11461712-how-to-download-the-webinar-video-once-the-broadcast-has-ended.md): Learn how to download your webinar video after your live webinar has ended. - [How to enable and limit access to your live webinar replay](http://help.learnybox.com/en/articles/11699408-how-to-enable-and-limit-access-to-your-live-webinar-replay.md): Learn how to enable live webinar replays, limit how long they remain available, and allow viewers to register for replay access. - [Understanding the number of participants and the participation graph in a webinar report](http://help.learnybox.com/en/articles/13609974-understanding-the-number-of-participants-and-the-participation-graph-in-a-webinar-report.md): Learn how to interpret the number of participants and participation graph in a webinar report. - [How to set up and manage your live webinar](http://help.learnybox.com/en/articles/15285921-how-to-set-up-and-manage-your-live-webinar.md): Learn how to configure each step of your live webinar to prepare registration, broadcasting, interactions, replay, and follow-up. - [How to create webinar presenters and edit their information](http://help.learnybox.com/en/articles/15445078-how-to-create-webinar-presenters-and-edit-their-information.md): Learn how to create webinar presenters, select them for your webinar, and update their information. - [How to track attendance during a live webinar and generate attendance documents](http://help.learnybox.com/en/articles/15502655-how-to-track-attendance-during-a-live-webinar-and-generate-attendance-documents.md): Learn how to enable attendance tracking to monitor participant presence and generate the associated documents. - [How to create a live webinar and broadcast it on YouTube](http://help.learnybox.com/en/articles/15552051-how-to-create-a-live-webinar-and-broadcast-it-on-youtube.md): Learn how to create a live webinar and connect it to your YouTube channel to manage the broadcast directly from Learnybox. - [How to use the same webinar registration link for multiple live webinars](http://help.learnybox.com/en/articles/15564941-how-to-use-the-same-webinar-registration-link-for-multiple-live-webinars.md): Learn how to reuse a registration link from a completed webinar for other upcoming webinars using the webinar reset option. - [What to do if an email address is rejected when accessing a live webinar](http://help.learnybox.com/en/articles/15550931-what-to-do-if-an-email-address-is-rejected-when-accessing-a-live-webinar.md): Understand why an email address may be rejected when accessing a live webinar and what to do to restore access. - [How to convert a live webinar into an automated webinar](http://help.learnybox.com/en/articles/8177082-how-to-convert-a-live-webinar-into-an-automated-webinar.md): Learn how to convert a completed live webinar into an automated webinar and reuse its settings, surveys, notifications, and offers. - [What is an automated webinar, and how to create and configure one](http://help.learnybox.com/en/articles/1476436-what-is-an-automated-webinar-and-how-to-create-and-configure-one.md): Learn how automated webinars work, how to manage existing autowebinars, and how to create or configure one in Learnybox. - [How to access autowebinar session statistics and timeline](http://help.learnybox.com/en/articles/3002514-how-to-access-autowebinar-session-statistics-and-timeline.md): Learn how to view statistics and timeline data for a specific autowebinar session. - [How to send text messages \(SMS\) to your autowebinar registrants](http://help.learnybox.com/en/articles/1649701-how-to-send-text-messages-sms-to-your-autowebinar-registrants.md): Learn how to connect Twilio and send SMS messages to your autowebinar registrants. - [How to create a new autowebinar](http://help.learnybox.com/en/articles/15290145-how-to-create-a-new-autowebinar.md): Learn how to set up your autowebinar, select the video to broadcast, and set broadcast schedules in just a few clicks. - [How to embed an opt-in form on your page](http://help.learnybox.com/en/articles/1547821-how-to-embed-an-opt-in-form-on-your-page.md): Learn how to add an opt-in form \(lead capture form\) to a Learnybox page or embed it on an external website. - [How to pre-fill opt-in form fields with visitor information](http://help.learnybox.com/en/articles/1547673-how-to-pre-fill-opt-in-form-fields-with-visitor-information.md): Learn how to pre-fill opt-in form fields using URL parameters or Learnybox email variables. - [How to resolve IP address rejections when submitting forms](http://help.learnybox.com/en/articles/15870263-how-to-resolve-ip-address-rejections-when-submitting-forms.md): Learn how to identify and resolve IP address rejections during form submissions. - [Understanding the Opt-in Forms menu](http://help.learnybox.com/en/articles/15861265-understanding-the-opt-in-forms-menu.md): Learn how to view, create, and manage your opt-in forms from one place. - [How to create web push notifications](http://help.learnybox.com/en/articles/2270779-how-to-create-web-push-notifications.md): Learn how to create a web push notification campaign and send notifications to your subscribers. - [How to conduct A/B Testing](http://help.learnybox.com/en/articles/1547679-how-to-conduct-a-b-testing.md): Learn how to create an A/B test to compare pages, measure conversions, and automatically redirect visitors to the winning version. - [Understanding the A/B Tests menu](http://help.learnybox.com/en/articles/15819317-understanding-the-a-b-tests-menu.md): Compare multiple versions of the same page to identify which one performs best based on your end goal. - [How to set a video as a page background](http://help.learnybox.com/en/articles/6095957-how-to-set-a-video-as-a-page-background.md): Learn how to set a video background to customize the design of a page. - [How to add an anchor to a page](http://help.learnybox.com/en/articles/3811003-how-to-add-an-anchor-to-a-page.md): Learn how to create page anchors that let users click a link to instantly jump to a specific section of a page. - [How to insert custom code on a page while following best practices](http://help.learnybox.com/en/articles/5405676-how-to-insert-custom-code-on-a-page-while-following-best-practices.md): Learn how to add custom HTML, CSS, or JavaScript code in the page editor while avoiding structure errors and conflicts with Learnybox. - [How to create a page backup](http://help.learnybox.com/en/articles/1649661-how-to-create-a-page-backup.md): Learn how to save a manual backup of a page so you can restore it later if needed. - [How to restore a page backup](http://help.learnybox.com/en/articles/1649671-how-to-restore-a-page-backup.md): Learn how to restore a saved backup version of a funnel, course, or website page. - [How to set up a redirection from one page to another](http://help.learnybox.com/en/articles/1547676-how-to-set-up-a-redirection-from-one-page-to-another.md): Learn how to set up an automatic redirection from from a website or funnel page to another page. - [How to disable video preloading](http://help.learnybox.com/en/articles/2377696-how-to-disable-video-preloading.md): Learn how to disable video preloading to improve page loading speed when using multiple videos. - [How to use custom code correctly on Learnybox](http://help.learnybox.com/en/articles/15341130-how-to-use-custom-code-correctly-on-learnybox.md): Learn how to use custom HTML, CSS, or JavaScript code correctly on your pages, and mitigate display issues, page malfunctions, and conflicts with the Learnybox interface. - [How to add and use new fonts on your pages](http://help.learnybox.com/en/articles/15444670-how-to-add-and-use-new-fonts-on-your-pages.md): Learn how to add more fonts to your Learnybox pages and apply them to text elements or text styles. - [How to restore a page backup](http://help.learnybox.com/en/articles/11642611-how-to-restore-a-page-backup.md): Learn how to restore a saved backup version of a funnel, course, or website page. - [How to change or customize your website theme](http://help.learnybox.com/en/articles/1547657-how-to-change-or-customize-your-website-theme.md): Learn how to customize your current website theme or select a different theme for new pages. - [How to customize the default Learnybox 404 error page](http://help.learnybox.com/en/articles/1547674-how-to-customize-the-default-learnybox-404-error-page.md): Learn how to replace the system's default 404 error page with a custom page that matches your branding. - [How to display legal information in the footer of your website](http://help.learnybox.com/en/articles/1778643-how-to-display-legal-information-in-the-footer-of-your-website.md): Learn how to add legal information pages and display them in the footer of your website and sales funnels. - [How to import your WordPress articles into your Blog](http://help.learnybox.com/en/articles/2269625-how-to-import-your-wordpress-articles-into-your-blog.md): blog, WordPress articles, blog posts, import WordPress articles, transfer blog posts, import external blog, migrate blog to Learnybox - [How to change the default color of your website links](http://help.learnybox.com/en/articles/2422212-how-to-change-the-default-color-of-your-website-links.md): website, links, hyperlinks, colors, design settings, change link color, customize link appearance, change hyperlink color - [How to embed a Learnybox page on an external website](http://help.learnybox.com/en/articles/1547651-how-to-embed-a-learnybox-page-on-an-external-website.md): integrate Learnybox with website, embed page, integrate page, HTML, iframe, external website, external embedding, HTML embed code - [How to schedule blog articles for automatic publication](http://help.learnybox.com/en/articles/1547678-how-to-schedule-blog-articles-for-automatic-publication.md): Learn how to schedule blog articles for automatic publication at a specific date and time. - [How to disable comments on your Blog articles](http://help.learnybox.com/en/articles/1547681-how-to-disable-comments-on-your-blog-articles.md): Learn how to disable commenting and hide existing comments on new or already published blog articles. - [How to change the number of articles displayed per page on your Blog](http://help.learnybox.com/en/articles/1547682-how-to-change-the-number-of-articles-displayed-per-page-on-your-blog.md): Learn how to set how many articles are displayed on your blog’s main page. - [How to add tracking code to your Learnybox website](http://help.learnybox.com/en/articles/1547648-how-to-add-tracking-code-to-your-learnybox-website.md): Set up tracking tools such as Meta Pixel, Google Analytics, and Google Tag Manager on your Learnybox website. - [How to change the favicon for your website, blog, and funnel pages](http://help.learnybox.com/en/articles/1649674-how-to-change-the-favicon-for-your-website-blog-and-funnel-pages.md): website, blog, favicon, change favicon, browser icon, update favicon, set favicon, branding, website settings - [How to set a funnel page as your website's homepage](http://help.learnybox.com/en/articles/2267118-how-to-set-a-funnel-page-as-your-website-s-homepage.md): website, homepage, set funnel page as homepage, change website homepage, set custom page as homepage, select homepage, website page settings - [How to set up Google Analytics, Meta Pixel, or Google Tag Manager in Learnybox](http://help.learnybox.com/en/articles/1547658-how-to-set-up-google-analytics-meta-pixel-or-google-tag-manager-in-learnybox.md): website, tracking, external integrations, Google Analytics, Meta Pixel, Google Tag Manager, set up tracking, add tracking code - [How to resolve a 404 error on your website's homepage](http://help.learnybox.com/en/articles/3994691-how-to-resolve-a-404-error-on-your-website-s-homepage.md): website, homepage 404 error, configure website pages, set website homepage, 404 error page, page not found error, homepage not displayed - [How to customize your course login page](http://help.learnybox.com/en/articles/1547590-how-to-customize-your-course-login-page.md): website, edit course access page, course login page, customize login page, member login page, login page appearance - [How to reactivate a deactivated subscription](http://help.learnybox.com/en/articles/2071005-how-to-reactivate-a-deactivated-subscription.md): orders, subscriptions, canceled, restart, deactivated subscription, reactivate subscription, resume subscription, activate subscription - [How to manually create a transaction record](http://help.learnybox.com/en/articles/2186053-how-to-manually-create-a-transaction-record.md): orders, sales, transactions, create transaction record manually, add transaction, register manual sale, new transaction - [How to merge duplicate user accounts](http://help.learnybox.com/en/articles/3815258-how-to-merge-duplicate-user-accounts.md): merge user accounts, combine, fix duplicate user accounts, move transaction records, incorrect email address during checkout - [How to export and download your customer invoices](http://help.learnybox.com/en/articles/1649672-how-to-export-and-download-your-customer-invoices.md): sales, invoices, export invoices, download invoices, invoice list, PDF export, CSV export, customer invoices - [How to refund a transaction](http://help.learnybox.com/en/articles/1649682-how-to-refund-a-transaction.md): Learn how to issue a full or partial refund for a transaction directly from your Learnybox account. - [How to modify a customer's email address in a transaction record](http://help.learnybox.com/en/articles/1832768-how-to-modify-a-customer-s-email-address-in-a-transaction-record.md): transactions, modify email address, transaction does not appear in customer profile, update transaction record, email linked to transaction - [How to enable automatic invoice generation and emailing](http://help.learnybox.com/en/articles/1547786-how-to-enable-automatic-invoice-generation-and-emailing.md): orders, invoices, transactions, automatic invoice generation, generate invoices automatically, email invoice, customize invoice - [How to view sales statistics and most popular products](http://help.learnybox.com/en/articles/1547818-how-to-view-sales-statistics-and-most-popular-products.md): sales, transactions, sales report, statistics, most popular products, payment methods, sales data, top-selling products, popular courses - [How to manually cancel customer subscriptions](http://help.learnybox.com/en/articles/1547593-how-to-manually-cancel-customer-subscriptions.md): subscription, clients, customer subscription, cancel subscription, deactivate subscription, disable subscription, stop subscription - [How to export and download your customer invoices](http://help.learnybox.com/en/articles/1547793-how-to-export-and-download-your-customer-invoices.md): Learn how to export and download your customer invoices in PDF or CSV format. - [How to customize your invoices](http://help.learnybox.com/en/articles/1547798-how-to-customize-your-invoices.md): Learn how to customize your invoices by adding your logo, company details, and additional information. - [How to change the next payment date for a customer's subscription](http://help.learnybox.com/en/articles/1547620-how-to-change-the-next-payment-date-for-a-customer-s-subscription.md): subscription, modify subscription, edit subscription, manually update customer subscription, next payment date, number of remaining payments - [How to add conditional information to be displayed on invoices](http://help.learnybox.com/en/articles/5945523-how-to-add-conditional-information-to-be-displayed-on-invoices.md): sales, invoices, conditioned information, invoice content conditions, customize invoices, invoice conditions, legal information on invoices - [How to enable electronic invoicing in Belgium \(PEPPOL\)](http://help.learnybox.com/en/articles/13263210-how-to-enable-electronic-invoicing-in-belgium-peppol.md): For businesses established in Belgium: enable electronic invoicing in Learnybox and complete your company verification step by step. - [I have not received my customer’s LearnyPay Bank Transfer payment](http://help.learnybox.com/en/articles/15176030-i-have-not-received-my-customer-s-learnypay-bank-transfer-payment.md): Understand the possible causes and what to check to locate a transfer quickly or request an investigation. - [What is Intra-Community VAT and when does it apply?](http://help.learnybox.com/en/articles/15203259-what-is-intra-community-vat-and-when-does-it-apply.md): Understand when intra-Community VAT rules may apply. - [Does Learnybox have an automatic payment recovery system?](http://help.learnybox.com/en/articles/15392523-does-learnybox-have-an-automatic-payment-recovery-system.md): Learn how Learnybox automatically handles failed payment attempts and how to follow up with a customer when a transaction remains unpaid. - [How to customize your invoices](http://help.learnybox.com/en/articles/15444770-how-to-customize-your-invoices.md): Learn how to add billing details and display specific information on your invoices based on your needs. - [Understanding the electronic invoicing dashboard](http://help.learnybox.com/en/articles/15445211-understanding-the-electronic-invoicing-dashboard.md): Track the status of your electronic invoices and quickly identify any invoices that require your attention. - [​Electronic invoicing in 2026–2027: Are you affected?](http://help.learnybox.com/en/articles/15922177-electronic-invoicing-in-2026-2027-are-you-affected.md): French businesses: understand what the reform changes for your online activity and where to begin. - [What is the electronic invoicing timeline for your business?](http://help.learnybox.com/en/articles/15923471-what-is-the-electronic-invoicing-timeline-for-your-business.md): Identify your first deadline and the steps you need to take to prepare. - [Does electronic invoicing apply to a micro-enterprise under the VAT exemption scheme?](http://help.learnybox.com/en/articles/15923645-does-electronic-invoicing-apply-to-a-micro-enterprise-under-the-vat-exemption-scheme.md): Micro-entrepreneurs and solo business owners: prepare for the invoice-receiving, invoice-issuing, and data-reporting obligations scheduled for 2026 and 2027. - [How will Learnybox help you comply with electronic invoicing requirements in France?](http://help.learnybox.com/en/articles/15923852-how-will-learnybox-help-you-comply-with-electronic-invoicing-requirements-in-france.md): Learn about Learnybox’s role in issuing your invoices and the steps you must take to receive supplier invoices. - [Why a product appears as unavailable at checkout \(and how to fix it\)](http://help.learnybox.com/en/articles/2185665-why-a-product-appears-as-unavailable-at-checkout-and-how-to-fix-it.md): Learn why a product may appear unavailable at checkout and how to restore its availability. - [How to set up a subscription payment system](http://help.learnybox.com/en/articles/2189026-how-to-set-up-a-subscription-payment-system.md): Learn how to offer your customers automated recurring payments with no fixed end date. - [How to hide the total order amount in your payment forms](http://help.learnybox.com/en/articles/2189941-how-to-hide-the-total-order-amount-in-your-payment-forms.md): Learn how to hide the total order amount in your payment forms. - [How to redirect customers after payment](http://help.learnybox.com/en/articles/3002487-how-to-redirect-customers-after-payment.md): Learn how to configure post-payment redirection for payment forms and payment buttons. - [How to create a discount coupon](http://help.learnybox.com/en/articles/1649686-how-to-create-a-discount-coupon.md): offers, payment forms, discount, coupon, redeem discount coupon, discount code, promotional code, coupon code, create discount coupon - [How to manage product quantity and availability](http://help.learnybox.com/en/articles/1649693-how-to-manage-product-quantity-and-availability.md): Learn how to set product quantity limits and manage stock availability for products in your offers. - [How to change a payment form's currency \(product and payment method currency\)](http://help.learnybox.com/en/articles/1710366-how-to-change-a-payment-form-s-currency-product-and-payment-method-currency.md): payment form, currency, change product currency, payment method currency, update default currency, payment form configuration - [How to require customers to accept your Terms and Conditions and/or Privacy Policy at checkout](http://help.learnybox.com/en/articles/1547788-how-to-require-customers-to-accept-your-terms-and-conditions-and-or-privacy-policy-at-checkout.md): legal consent, checkout compliance, GTCs, Terms and Conditions, Privacy Policy, require consent before purchase, mandatory consent, checkbox - [How to set up payment forms to sell your products](http://help.learnybox.com/en/articles/1547791-how-to-set-up-payment-forms-to-sell-your-products.md): How to create an offer and set up a payment form or button to sell your products: configure products and payment methods, and customize the checkout flow - [How to configure VAT for your payment forms](http://help.learnybox.com/en/articles/1547804-how-to-configure-vat-for-your-payment-forms.md): Learn how to configure VAT rates by country for your payment forms. - [How to offer flexible payment plans for your products](http://help.learnybox.com/en/articles/1547809-how-to-offer-flexible-payment-plans-for-your-products.md): payment methods, installment plan, offer payment plans, multiple payments, recurring payments, split payments, payment options, payment plan - [How to add mandatory fields to your payment form](http://help.learnybox.com/en/articles/1547816-how-to-add-mandatory-fields-to-your-payment-form.md): payment form, mandatory form fields, checkout, client details, required fields, collect customer information, make form fields mandatory - [How to create an offer that allows your customers to purchase credits](http://help.learnybox.com/en/articles/1547591-how-to-create-an-offer-that-allows-your-customers-to-purchase-credits.md): Learn how to create a credit-based offer that allows your customers to purchase credits for course-related actions. - [How to sell multiple products through the same payment form](http://help.learnybox.com/en/articles/1547795-how-to-sell-multiple-products-through-the-same-payment-form.md): Learn how to add and configure multiple products within a single payment form to sell them through the same offer. - [How to offer multiple payment options for the same product](http://help.learnybox.com/en/articles/1547796-how-to-offer-multiple-payment-options-for-the-same-product.md): payment form, multiple payment options, one-time payment, payment plan, payment method configuration, flexible payments, multiple payments - [How to set a product as a special offer or set up an order bump using this feature](http://help.learnybox.com/en/articles/1649689-how-to-set-a-product-as-a-special-offer-or-set-up-an-order-bump-using-this-feature.md): payment form, products, special offer, order bump, highlight product at checkout, increase average order value, set product as special offer - [How to enable new payment methods with Stripe](http://help.learnybox.com/en/articles/10920281-how-to-enable-new-payment-methods-with-stripe.md): Stripe, payment methods, activate, enable, Stripe payments, Apple Pay, Google Pay, Klarna, Link, add payment methods, Stripe configuration - [How to change the checkout layout for your offer \(1 step vs 3 steps\)](http://help.learnybox.com/en/articles/13127316-how-to-change-the-checkout-layout-for-your-offer-1-step-vs-3-steps.md): Choose between a 1-step or 3-step checkout layout for your payment form. - [How to add fees to an installment plan or subscription](http://help.learnybox.com/en/articles/15260520-how-to-add-fees-to-an-installment-plan-or-subscription.md): Learn how to add a surcharge to a payment method with the price increase setting, and choose how VAT should apply to it. - [How to use Stripe test mode in Learnybox](http://help.learnybox.com/en/articles/15700488-how-to-use-stripe-test-mode-in-learnybox.md): Learn how to simulate a payment through your payment forms without charging a real bank card. - [How to create a product that provides access to multiple courses or communities](http://help.learnybox.com/en/articles/15898930-how-to-create-a-product-that-provides-access-to-multiple-courses-or-communities.md): Learn how to group access to several types of content into a single product and sell them at one price. - [Multi-course products: Frequently Asked Questions](http://help.learnybox.com/en/articles/15899155-multi-course-products-frequently-asked-questions.md): Learn how multi-course products work in your offers and what changes for your customers. - [Creating bundles and tiered offers: best practices](http://help.learnybox.com/en/articles/15899745-creating-bundles-and-tiered-offers-best-practices.md): Learn how to build a clearer product catalog and increase your average order value with multi-course products. - [How to manage LearnyPay disputes](http://help.learnybox.com/en/articles/2378343-how-to-manage-learnypay-disputes.md): LearnyPay, wallet, clients, payments, disputes, manage payment disputes, disputed transaction, resolve dispute, contest dispute - [Introducing LearnyPay](http://help.learnybox.com/en/articles/1547787-introducing-learnypay.md): Learn what LearnyPay is and how to create a LearnyPay wallet in Learnybox - [How to use LearnyPay in your payment forms and buttons](http://help.learnybox.com/en/articles/1547811-how-to-use-learnypay-in-your-payment-forms-and-buttons.md): LearnyPay, payment form, payment button, set up LearnyPay as payment method, add form to page, add button to page, set up payment method - [How to request a LearnyPay wallet balance transfer to your bank account](http://help.learnybox.com/en/articles/1547813-how-to-request-a-learnypay-wallet-balance-transfer-to-your-bank-account.md): LearnyPay, transfer wallet balance, bank account, available balance withdrawal, request balance transfers, transfer funds to bank account - [How to create your LearnyPay wallet](http://help.learnybox.com/en/articles/3978241-how-to-create-your-learnypay-wallet.md): Learn how to create your LearnyPay wallet and start collecting payments from your customers securely. - [How to change your company type on LearnyPay](http://help.learnybox.com/en/articles/5701627-how-to-change-your-company-type-on-learnypay.md): Learn how to update your company type on LearnyPay and understand how it affects account validation. - [Required documents to validate your LearnyPay wallet](http://help.learnybox.com/en/articles/5126515-required-documents-to-validate-your-learnypay-wallet.md): Learn how to prepare the correct required documents to verify your LearnyPay wallet as quickly and easily as possible. - [How to update your LearnyPay documents when requested](http://help.learnybox.com/en/articles/13449866-how-to-update-your-learnypay-documents-when-requested.md): Understand why LearnyPay document updates may be required for ongoing verification and compliance. - [LearnyPay Bank Transfer: How to proceed in case of an incomplete or incorrect transfer from your customer](http://help.learnybox.com/en/articles/13845956-learnypay-bank-transfer-how-to-proceed-in-case-of-an-incomplete-or-incorrect-transfer-from-your-customer.md): Learn how to handle incomplete or incorrect payments made through LearnyPay Bank Transfer - [What to do if your LearnyPay wallet documents are rejected](http://help.learnybox.com/en/articles/14076811-what-to-do-if-your-learnypay-wallet-documents-are-rejected.md): Learn how to identify why your LearnyPay wallet documents were rejected and resubmit the corrected versions. - [What is LearnyPay Bank Transfer? How does it work?](http://help.learnybox.com/en/articles/14470792-what-is-learnypay-bank-transfer-how-does-it-work.md): What LearnyPay Bank Transfer is and how it works, using virtual IBANs to collect bank transfer payments with no amount limits - [How to configure LearnyPay Bank Transfer for an offer](http://help.learnybox.com/en/articles/14484958-how-to-configure-learnypay-bank-transfer-for-an-offer.md): Learn how to configure LearnyPay Bank Transfer for an offer, including setup, customer checkout experience, and transaction tracking - [Why are funds in your LearnyPay Wallet held for 7 days](http://help.learnybox.com/en/articles/15423435-why-are-funds-in-your-learnypay-wallet-held-for-7-days.md): Understand the security period that applies before your funds can be transferred to your bank account. - [Understanding LearnyPay transaction statuses](http://help.learnybox.com/en/articles/15552383-understanding-learnypay-transaction-statuses.md): Learn how to quickly identify the status of a LearnyPay transaction and view the details of an error when necessary. - [How to enable automatic transfers from your LearnyPay wallet to your bank account](http://help.learnybox.com/en/articles/15887485-how-to-enable-automatic-transfers-from-your-learnypay-wallet-to-your-bank-account.md): Learn how to schedule recurring transfers so your available balance is sent to your bank account without any manual action. - [Can funds be recovered after a LearnyPay transfer is sent to a closed bank account?](http://help.learnybox.com/en/articles/15479309-can-funds-be-recovered-after-a-learnypay-transfer-is-sent-to-a-closed-bank-account.md): Understand what happens when funds are transferred to a closed bank account and whether they can be recovered. - [What to do when “Authentication required" appears in your LearnyPay wallet dashboard](http://help.learnybox.com/en/articles/16110215-what-to-do-when-authentication-required-appears-in-your-learnypay-wallet-dashboard.md): Learn how to complete the authentication process so your transfers from your LearnyPay wallet to your bank account can be processed. - [How to transfer funds from your LearnyPay wallet](http://help.learnybox.com/en/articles/16151595-how-to-transfer-funds-from-your-learnypay-wallet.md): Learn how to transfer the available funds from your LearnyPay wallet to your bank account, either manually or automatically. - [How to create an affiliate campaign](http://help.learnybox.com/en/articles/1547766-how-to-create-an-affiliate-campaign.md): Learn how to set up an affiliate campaign so affiliates can promote your products using their unique links. - [How to find specific affiliate links](http://help.learnybox.com/en/articles/1547767-how-to-find-specific-affiliate-links.md): affiliation, affiliates, find affiliate links, unique links, affiliate profile, affiliate campaign links, performance metrics, statistics - [How to customize affiliate program pages](http://help.learnybox.com/en/articles/1547769-how-to-customize-affiliate-program-pages.md): Learn how to customize your affiliate program pages and create additional pages for your affiliates. - [How to process affiliate commission payments](http://help.learnybox.com/en/articles/1547770-how-to-process-affiliate-commission-payments.md): affiliates, commissions, process affiliate payments, affiliate commission payments, pay affiliate commissions, affiliate payout process - [How to set an affiliate campaign as private](http://help.learnybox.com/en/articles/1547771-how-to-set-an-affiliate-campaign-as-private.md): private affiliate campaign, restrict affiliate access, set campaign as private, private campaign registration, affiliate registration form - [How to configure emails sent to affiliates after registration](http://help.learnybox.com/en/articles/1547773-how-to-configure-emails-sent-to-affiliates-after-registration.md): Learn how to customize the emails automatically sent to affiliates after they register for your affiliate program. - [How to delay affiliate commissions using a guarantee period](http://help.learnybox.com/en/articles/1547775-how-to-delay-affiliate-commissions-using-a-guarantee-period.md): affiliate campaign, guarantee period, delayed commission payments, prevent commission fraud, affiliate refund policy, commissions - [How to reset an affiliate's password](http://help.learnybox.com/en/articles/1547777-how-to-reset-an-affiliate-s-password.md): affiliates, reset password, forgotten password, send new password, affiliate login credentials, password recovery, reset login details - [How to change the currency displayed in the affiliate area](http://help.learnybox.com/en/articles/1547778-how-to-change-the-currency-displayed-in-the-affiliate-area.md): Learn how to change the currency displayed in the affiliate area and apply it consistently across campaigns, affiliates, and commission records. - [How to configure visitor tracking in affiliate campaigns](http://help.learnybox.com/en/articles/1547779-how-to-configure-visitor-tracking-in-affiliate-campaigns.md): affiliation, affiliate campaign, affiliate visitor tracking, tracking duration, campaign settings, visitor tracking settings, attribution - [How to manually approve affiliate program registrations](http://help.learnybox.com/en/articles/1547868-how-to-manually-approve-affiliate-program-registrations.md): Learn how to manually approve affiliate registrations and customize the emails sent after approval. - [How to create a custom registration page for your affiliate program](http://help.learnybox.com/en/articles/2325718-how-to-create-a-custom-registration-page-for-your-affiliate-program.md): Learn how to create a custom registration page for your affiliate program and enroll new affiliates in your campaigns. - [How to customize affiliate area colors](http://help.learnybox.com/en/articles/2378084-how-to-customize-affiliate-area-colors.md): affiliation, customize affiliate area, affiliate area colors, affiliate UI colors, affiliate menu customization, edit affiliate pages - [How to generate unique affiliate links in your affiliate emails](http://help.learnybox.com/en/articles/2471000-how-to-generate-unique-affiliate-links-in-your-affiliate-emails.md): Learn how to add each affiliate’s unique tracking link to your affiliate campaign emails. - [How to consult affiliate performance statistics](http://help.learnybox.com/en/articles/1547780-how-to-consult-affiliate-performance-statistics.md): affiliation, affiliates, affiliate statistics, affiliate performance, report, commissions, clicks, campaigns, stats, affiliate tracking - [How to exclude a product from affiliate commissions in a sales funnel](http://help.learnybox.com/en/articles/1547781-how-to-exclude-a-product-from-affiliate-commissions-in-a-sales-funnel.md): affiliates, exclude product from affiliate commissions, prevent commissions, block commissions for product sales, affiliate campaign rules - [Why affiliate commissions aren't being generated after sales](http://help.learnybox.com/en/articles/1547782-why-affiliate-commissions-aren-t-being-generated-after-sales.md): affiliate campaign, missing affiliate commissions, commissions not generated, commissions not tracked, sales did not award commissions - [How to automatically add new affiliates to your autoresponder list](http://help.learnybox.com/en/articles/1547764-how-to-automatically-add-new-affiliates-to-your-autoresponder-list.md): Learn how to automatically add new affiliates to an autoresponder contact list. - [How to use share codes: creation, import, and use cases](http://help.learnybox.com/en/articles/3147506-how-to-use-share-codes-creation-import-and-use-cases.md): Learn how to share a Learnybox creation with another account or import a creation you have received using a code. - [Introducing the Project Management tool](http://help.learnybox.com/en/articles/5117872-introducing-the-project-management-tool.md): projects, project management, project tool, project tasks, create project, create task, manage project tasks, manage project - [How to share an idea or suggestion with the Learnybox Development Team](http://help.learnybox.com/en/articles/1649690-how-to-share-an-idea-or-suggestion-with-the-learnybox-development-team.md): Learn how to share feature requests and improvement suggestions with the Learnybox Development Team. - [How to create and manage your Frequently Asked Questions](http://help.learnybox.com/en/articles/5117844-how-to-create-and-manage-your-frequently-asked-questions.md): Frequently Asked Questions, FAQs, FAQ page, add questions and answers, create categories, FAQ search queries, preview FAQ page, manage FAQs - [How to link your FAQ page to your website or course](http://help.learnybox.com/en/articles/3810514-how-to-link-your-faq-page-to-your-website-or-course.md): Frequently Asked Questions, FAQ, FAQ page, FAQs, add FAQs to menu, FAQ section, link FAQ page to website, link FAQ page to course - [Learnybox API Overview](http://help.learnybox.com/en/articles/4783892-learnybox-api-overview.md): Learnybox API, developer, API documentation, API library, API keys, primary key, restricted keys, API authentication, Learnybox PHP client - [How Learnybox webhooks work](http://help.learnybox.com/en/articles/14498710-how-learnybox-webhooks-work.md): Receive real-time notifications for platform events and automate integrations with external tools using webhooks. - [All available events for Learnybox webhooks](http://help.learnybox.com/en/articles/14498884-all-available-events-for-learnybox-webhooks.md): View the full list of events you can track using webhooks. - [How to restrict access to the next course page until a quiz or evaluation is completed](http://help.learnybox.com/en/articles/1547756-how-to-restrict-access-to-the-next-course-page-until-a-quiz-or-evaluation-is-completed.md): Learn how to restrict access to the next course page and unlock it only after learners complete and pass a quiz or evaluation. - [How to add answer explanations in quizzes or evaluations](http://help.learnybox.com/en/articles/1547758-how-to-add-answer-explanations-in-quizzes-or-evaluations.md): Learn how to add explanations to answers in your quizzes or evaluations. - [How to set a time limit per page on a survey, quiz, or evaluation](http://help.learnybox.com/en/articles/1547760-how-to-set-a-time-limit-per-page-on-a-survey-quiz-or-evaluation.md): Learn how to configure page timers to limit how long participants have to answer questions on each page of a survey, quiz, or evaluation. - [How to ensure participants can only complete a survey, quiz, or evaluation once](http://help.learnybox.com/en/articles/1547761-how-to-ensure-participants-can-only-complete-a-survey-quiz-or-evaluation-once.md): Learn how to limit how many times users can attempt to complete a survey, quiz, or evaluation. - [How to automatically deactivate a quiz, survey, or evaluation on a specific date](http://help.learnybox.com/en/articles/1547762-how-to-automatically-deactivate-a-quiz-survey-or-evaluation-on-a-specific-date.md): quiz, evaluation, survey, deactivate, mark as finished, schedule end date for questionnaire, end questionnaire automatically, availability - [How to set a time limit for an evaluation](http://help.learnybox.com/en/articles/2378064-how-to-set-a-time-limit-for-an-evaluation.md): evaluation, time limit, set timer, timed test, timed evaluation, evaluation duration, time control, set a time limit for evaluations - [How to embed a survey, quiz, or evaluation on a page](http://help.learnybox.com/en/articles/1547752-how-to-embed-a-survey-quiz-or-evaluation-on-a-page.md): embed, integrate, insert, survey, quiz, evaluation, questionnaire, add evaluation to course page, add quiz or survey to website or funnel - [How to create an evaluation](http://help.learnybox.com/en/articles/16119865-how-to-create-an-evaluation.md): Learn how to create an evaluation to test your learners' knowledge and trigger actions based on their results. - [Introducing the Media Library](http://help.learnybox.com/en/articles/1649687-introducing-the-media-library.md): media, library, files, folders, introduction, guide, overview, storage, account library - [How to customize your library file display](http://help.learnybox.com/en/articles/6266208-how-to-customize-your-library-file-display.md): media, library, files, display, settings, customize layout, thumbnail size, sorting, sort, rearrange, change order, ascending, descending - [Managing your Library storage capacity](http://help.learnybox.com/en/articles/1547719-managing-your-library-storage-capacity.md): media, library, files, manage, space, storage, capacity, GB, limits, storage limit - [How to restore deleted files or folders through your Library](http://help.learnybox.com/en/articles/2378121-how-to-restore-deleted-files-or-folders-through-your-library.md): media, library, recycle bin, restore, recover, files, folders, deleted files - [What file types are supported in your Library](http://help.learnybox.com/en/articles/11081061-what-file-types-are-supported-in-your-library.md): media, library, files, file format, file type, supported files, supported formats, file size - [How to access and download your export files](http://help.learnybox.com/en/articles/12301391-how-to-access-and-download-your-export-files.md): export, export files, PDF, CSV, download export files, access export files, retrieve export files, library, exports folder, exports directory, export file not received - [How to name files in your account media library](http://help.learnybox.com/en/articles/15260640-how-to-name-files-in-your-account-media-library.md): Use simple file names to avoid problems accessing files from your pages. - [Presenting the Learnybox CRM](http://help.learnybox.com/en/articles/8880343-presenting-the-learnybox-crm.md): The Learnybox CRM provides a centralized interface to help you manage all users in your account database more efficiently. - [How to identify and delete contacts marked as spam or with non-existent email addresses](http://help.learnybox.com/en/articles/8856039-how-to-identify-and-delete-contacts-marked-as-spam-or-with-non-existent-email-addresses.md): LearnyMail, contacts, status, statuses, spam, non-existent email, invalid email, clean list, filter contacts, delete contacts - [How do tag and sequence search filters work?](http://help.learnybox.com/en/articles/16109591-how-do-tag-and-sequence-search-filters-work.md): Learn how to filter your user database and find users easily based on tag or sequence criteria. - [How to link a custom domain to a course or sales funnel](http://help.learnybox.com/en/articles/5813920-how-to-link-a-custom-domain-to-a-course-or-sales-funnel.md): Learn how to assign a custom domain to a specific course or sales funnel in multi-domain mode. - [Introducing the "Done for You" service](http://help.learnybox.com/en/articles/5818313-introducing-the-done-for-you-service.md): Discover the Done for You service and learn how to prepare the details needed when submitting your request. - [How to schedule a coaching session with a Learnybox expert](http://help.learnybox.com/en/articles/1839025-how-to-schedule-a-coaching-session-with-a-learnybox-expert.md): Learn how to schedule a one-on-one personalized live coaching session with a Learnybox expert and track your request status. - [How to enable dark mode](http://help.learnybox.com/en/articles/13127146-how-to-enable-dark-mode.md): Switch your Learnybox interface between dark mode and light mode. - [How to change your Learnybox website URL](http://help.learnybox.com/en/articles/1547653-how-to-change-your-learnybox-website-url.md): Learn why your default Learnybox URL cannot be changed and how to replace it with a custom domain. - [How to change your Learnybox user interface language](http://help.learnybox.com/en/articles/1547738-how-to-change-your-learnybox-user-interface-language.md): Learn how to change the language of your Learnybox user interface and understand what it affects. - [How to reset or change a user's password](http://help.learnybox.com/en/articles/1649695-how-to-reset-or-change-a-user-s-password.md): Learn how to reset a user’s password by email or manually set a new password from their user profile. - [How to connect Zapier to Learnybox](http://help.learnybox.com/en/articles/2194712-how-to-connect-zapier-to-learnybox.md): Connect Learnybox to Zapier to automate workflows with third-party apps. - [How to set up multiple custom domains](http://help.learnybox.com/en/articles/1649698-how-to-set-up-multiple-custom-domains.md): Learn how to add multiple custom domains to your Learnybox account and activate multi-domain mode. - [How to change your website name for search engine results \(SEO\)](http://help.learnybox.com/en/articles/3002340-how-to-change-your-website-name-for-search-engine-results-seo.md): Change the title that appears for your website in Google and other search engine results. - [How to set a secondary domain as your primary domain](http://help.learnybox.com/en/articles/5813889-how-to-set-a-secondary-domain-as-your-primary-domain.md): Learn how to set one of your secondary custom domains as your primary domain. - [How to add or update your company information and social networks](http://help.learnybox.com/en/articles/1475427-how-to-add-or-update-your-company-information-and-social-networks.md): Learn how to update your company information and social media links in your Learnybox account settings. - [How to configure the cookie consent banner](http://help.learnybox.com/en/articles/5126617-how-to-configure-the-cookie-consent-banner.md): Learn how to configure your cookie consent banner and customize the consent texts shown to visitors. - [How to set up a custom domain](http://help.learnybox.com/en/articles/1547647-how-to-set-up-a-custom-domain.md): Learn how to set up a custom domain in Learnybox by adding your subdomain and configuring the required CNAME record. - [How to redirect your root domain to your custom subdomain](http://help.learnybox.com/en/articles/1547724-how-to-redirect-your-root-domain-to-your-custom-subdomain.md): Set up domain forwarding so visitors who enter your root domain are redirected to your Learnybox subdomain and can access your website without issues. - [What is an SPF record and how to set it up](http://help.learnybox.com/en/articles/1610970-what-is-an-spf-record-and-how-to-set-it-up.md): Learn what an SPF record is and how to configure it to authorize Learnybox to send emails from your domain. - [How to modify your SPF record to improve email deliverability](http://help.learnybox.com/en/articles/1547712-how-to-modify-your-spf-record-to-improve-email-deliverability.md): Learn how to update your SPF record to authorize Learnybox to send emails from your domain and improve email deliverability. - [What happens if you delete your custom domain](http://help.learnybox.com/en/articles/5813961-what-happens-if-you-delete-your-custom-domain.md): Learn what happens to your content URLs when you delete a custom domain from your Learnybox account. - [How to set up DMARC to improve email deliverability](http://help.learnybox.com/en/articles/8870374-how-to-set-up-dmarc-to-improve-email-deliverability.md): Learn how to create a DMARC record to improve email deliverability and meet sender authentication requirements. - [How to validate your custom domain](http://help.learnybox.com/en/articles/5814008-how-to-validate-your-custom-domain.md): Check what may prevent your custom domain from being verified and how to fix your DNS configuration. - [How to add your logo to your emails](http://help.learnybox.com/en/articles/3942018-how-to-add-your-logo-to-your-emails.md): Learn how to upload your logo and display it in emails sent through Learnybox. - [How to set up your own SMTP server in Learnybox](http://help.learnybox.com/en/articles/1547728-how-to-set-up-your-own-smtp-server-in-learnybox.md): Set up a custom SMTP server to send transactional emails through Learnybox. - [Complying with email regulations: How to include your company address in your emails](http://help.learnybox.com/en/articles/8617750-complying-with-email-regulations-how-to-include-your-company-address-in-your-emails.md): add address to emails, company address, registered business address, email footer compliance, email legal requirements, email compliance - [Introducing the LearnyDoc service](http://help.learnybox.com/en/articles/9076568-introducing-the-learnydoc-service.md): Discover the free LearnyDoc service and learn how to join its live sessions to get help with your Learnybox setup, tools, or technical challenges. - [How to manage SSL certificates and troubleshoot domain configuration issues](http://help.learnybox.com/en/articles/15444891-how-to-manage-ssl-certificates-and-troubleshoot-domain-configuration-issues.md): Secure access to your website by checking that your domain points to the correct target. - [How to change your subscription](http://help.learnybox.com/en/articles/1547723-how-to-change-your-subscription.md): Learn where to manage your Learnybox subscription and view available options for changing your plan or related services. - [How to change your credit card number for subscription payments](http://help.learnybox.com/en/articles/1547730-how-to-change-your-credit-card-number-for-subscription-payments.md): Learn how to update the credit card used for your Learnybox subscription payments. - [How to download your Learnybox subscription invoices](http://help.learnybox.com/en/articles/1547731-how-to-download-your-learnybox-subscription-invoices.md): Learn how to access and download your Learnybox subscription invoices. - [How to cancel or pause your Learnybox subscription](http://help.learnybox.com/en/articles/1649691-how-to-cancel-or-pause-your-learnybox-subscription.md): Learn how to cancel or pause your Learnybox subscription and understand what happens after cancellation. - [Where to view your subscription details, usage statistics, and limits](http://help.learnybox.com/en/articles/2377643-where-to-view-your-subscription-details-usage-statistics-and-limits.md): Learn where to view your Learnybox subscription details, usage statistics, and account limits. - [What happens when a Learnybox account is paused](http://help.learnybox.com/en/articles/15378360-what-happens-when-a-learnybox-account-is-paused.md): Understand what remains available, what becomes inaccessible, and how to resume your activity later after pausing your Learnybox subscription. - [How to claim your Learnybox affiliate commissions](http://help.learnybox.com/en/articles/16151070-how-to-claim-your-learnybox-affiliate-commissions.md): Learn when your commission becomes available and how to request payment. - [How to manage administrators using default and custom roles](http://help.learnybox.com/en/articles/1610951-how-to-manage-administrators-using-default-and-custom-roles.md): Learn how to manage administrators, assign administrator roles, and configure administrator profile settings and permissions. - [How to automatically generate and send a new password to an administrator](http://help.learnybox.com/en/articles/1547727-how-to-automatically-generate-and-send-a-new-password-to-an-administrator.md): Learn how to reset an administrator’s password and automatically send them their new login details by email. - [How to enable or disable email notifications for an administrator](http://help.learnybox.com/en/articles/2066320-how-to-enable-or-disable-email-notifications-for-an-administrator.md): Learn how to enable or disable email notifications for an administrator and choose which notifications they receive. - [How to create custom administrator roles with specific access permissions](http://help.learnybox.com/en/articles/2270884-how-to-create-custom-administrator-roles-with-specific-access-permissions.md): Learn how to create custom administrator roles and set specific access permissions for each role. - [Administrator access to dashboard statistics and sensitive data: Permission requirements](http://help.learnybox.com/en/articles/13845950-administrator-access-to-dashboard-statistics-and-sensitive-data-permission-requirements.md): Learn how to grant administrators access to dashboard statistics and sensitive account data. ### Découverte - [Understanding the Courses menu](http://help.learnybox.com/en/articles/15645954-understanding-the-courses-menu.md): View all your courses in one place and quickly access the main information in your catalog. - [Understanding the Sales Funnels menu](http://help.learnybox.com/en/articles/15702966-understanding-the-sales-funnels-menu.md): Find all your sales funnels in one place and learn what all the different displayed elements are used for. - [Understanding the Emails menu](http://help.learnybox.com/en/articles/15704588-understanding-the-emails-menu.md): Discover the purpose of each tab in the Emails menu so you can manage your sequences, contacts, and email campaigns from one place. - [Understanding the Surveys menu](http://help.learnybox.com/en/articles/15725140-understanding-the-surveys-menu.md): Learn how to navigate the Surveys menu, view key survey details, and access the available management actions. - [Understanding the Pop-ups menu](http://help.learnybox.com/en/articles/15799583-understanding-the-pop-ups-menu.md): Discover the different elements of the Pop-ups menu and the purpose of each available action. - [Understanding the CRM menu](http://help.learnybox.com/en/articles/15886948-understanding-the-crm-menu.md): Learn how to access and manage your user database in one place. Find all your users, view their information, and quickly locate the profile you need. - [Understanding the Autowebinars menu](http://help.learnybox.com/en/articles/15868379-understanding-the-autowebinars-menu.md): Learn about the different elements of the autowebinars menu so you can quickly find and manage your automated webinars. - [Understanding the Share Codes menu](http://help.learnybox.com/en/articles/15805619-understanding-the-share-codes-menu.md): Learn how to share Learnybox content with another Learnybox user or import content they have shared with you. - [What are multi-course products?](http://help.learnybox.com/en/articles/15898928-what-are-multi-course-products.md): Learn what multi-products are and how a single offer can now provide access to multiple courses and communities. - [Understanding the Administrators & Roles menu](http://help.learnybox.com/en/articles/15849812-understanding-the-administrators-roles-menu.md): Learn how to manage who can access your Learnybox account and set specific account access permissions for each administrator role. - [Understanding the Products tab in an offer](http://help.learnybox.com/en/articles/15859567-understanding-the-products-tab-in-an-offer.md): Learn what the Products tab is used for, how to manage the products in your offer, and which settings are available when configuring a product. - [Understanding the Mobile App menu](http://help.learnybox.com/en/articles/15819886-understanding-the-mobile-app-menu.md): Learn about the options available for configuring how your courses appear in the Learnybox mobile app. ### On nous le demande souvent - [Video too large to upload — how to reduce file size](http://help.learnybox.com/en/articles/1547720-video-too-large-to-upload-how-to-reduce-file-size.md): media, library, storage, space, capacity, upload, video, video file, file size, video size, GB, too large ### Basic knowledge - [How to manage comments in your course](http://help.learnybox.com/en/articles/11465031-how-to-manage-comments-in-your-course.md): Learn how to review and manage comments posted by members on your course pages. - [How to sort or filter your course list](http://help.learnybox.com/en/articles/11470659-how-to-sort-or-filter-your-course-list.md): Learn how to sort and filter your course list to easily find and organize your courses. - [How to organize courses in the Academy](http://help.learnybox.com/en/articles/11503090-how-to-organize-courses-in-the-academy.md): Learn how courses are displayed in the Academy, how to rearrange them, and how course visibility settings affect who can see them. - [Video too large to upload — how to reduce file size](http://help.learnybox.com/en/articles/11503921-video-too-large-to-upload-how-to-reduce-file-size.md): media, library, storage, space, capacity, upload, video, video file, file size, video size, GB, too large - [Introducing the Media Library](http://help.learnybox.com/en/articles/11503954-introducing-the-media-library.md): media, library, files, folders, introduction, guide, overview, storage, account library - [How to use a different email address for a specific email sequence](http://help.learnybox.com/en/articles/11504539-how-to-use-a-different-email-address-for-a-specific-email-sequence.md): Learn how to set a different sender address for emails sent from a specific email sequence. - [How to import course members into an email sequence](http://help.learnybox.com/en/articles/11517300-how-to-import-course-members-into-an-email-sequence.md): Learn how to import course members into an email sequence from your existing courses. - [How to move contacts within a sequence](http://help.learnybox.com/en/articles/11517793-how-to-move-contacts-within-a-sequence.md): Learn how to manually move contacts from one step to another within an email sequence. - [How to read an email sequence — understanding Steps, Broadcasts, and Contacts](http://help.learnybox.com/en/articles/11517859-how-to-read-an-email-sequence-understanding-steps-broadcasts-and-contacts.md): Learn how contacts move through an email sequence and how Steps, Broadcasts, and Contacts are connected. - [How to send an email to specific contacts only](http://help.learnybox.com/en/articles/11517946-how-to-send-an-email-to-specific-contacts-only.md): Learn how to send or schedule an email to be sent to a targeted group of contacts only. - [How to set up your YouTube account for live webinar broadcasting](http://help.learnybox.com/en/articles/11533968-how-to-set-up-your-youtube-account-for-live-webinar-broadcasting.md): Enable the required YouTube features to broadcast your live webinars via YouTube. - [How to manually register a previous webinar registrant for a future webinar](http://help.learnybox.com/en/articles/11556697-how-to-manually-register-a-previous-webinar-registrant-for-a-future-webinar.md): Learn how to manually register a past webinar registrant for one or more upcoming live webinars. - [How to reduce background noise during your live webinar](http://help.learnybox.com/en/articles/11564451-how-to-reduce-background-noise-during-your-live-webinar.md): Learn how to enable noise reduction in your live webinar room to minimize background noise and improve audio quality. - [How to sort and filter your sales funnel list](http://help.learnybox.com/en/articles/11604922-how-to-sort-and-filter-your-sales-funnel-list.md): Learn how to sort and filter your sales funnel list to quickly find and organize your funnels. - [How to set up a one-click upsell](http://help.learnybox.com/en/articles/11635705-how-to-set-up-a-one-click-upsell.md): Learn how to set up a one-click upsell so customers can purchase an additional offer immediately after their first order. - [How to add an anchor to a page](http://help.learnybox.com/en/articles/11642369-how-to-add-an-anchor-to-a-page.md): Learn how to create page anchors that let users click a link to instantly jump to a specific section of a page. - [How to embed a Learnybox page on an external website](http://help.learnybox.com/en/articles/11647591-how-to-embed-a-learnybox-page-on-an-external-website.md): integrate Learnybox with website, embed page, integrate page, HTML, iframe, external website, external embedding, HTML embed code - [How to customize the default Learnybox 404 error page](http://help.learnybox.com/en/articles/11649198-how-to-customize-the-default-learnybox-404-error-page.md): Learn how to replace the system's default 404 error page with a custom page that matches your branding. - [How to set a funnel page as your website's homepage](http://help.learnybox.com/en/articles/11654535-how-to-set-a-funnel-page-as-your-website-s-homepage.md): website, homepage, set funnel page as homepage, change website homepage, set custom page as homepage, select homepage, website page settings - [How to manually create a transaction record](http://help.learnybox.com/en/articles/11669217-how-to-manually-create-a-transaction-record.md): orders, sales, transactions, create transaction record manually, add transaction, register manual sale, new transaction - [How to manually cancel customer subscriptions](http://help.learnybox.com/en/articles/11670219-how-to-manually-cancel-customer-subscriptions.md): subscription, clients, customer subscription, cancel subscription, deactivate subscription, disable subscription, stop subscription - [How to enable new payment methods with Stripe](http://help.learnybox.com/en/articles/11689502-how-to-enable-new-payment-methods-with-stripe.md): Stripe, payment methods, activate, enable, Stripe payments, Apple Pay, Google Pay, Klarna, Link, add payment methods, Stripe configuration - [How to configure VAT for your payment forms](http://help.learnybox.com/en/articles/11689814-how-to-configure-vat-for-your-payment-forms.md): Learn how to configure VAT rates by country for your payment forms. - [How to offer multiple payment options for the same product](http://help.learnybox.com/en/articles/11708834-how-to-offer-multiple-payment-options-for-the-same-product.md): payment form, multiple payment options, one-time payment, payment plan, payment method configuration, flexible payments, multiple payments - [How to use LearnyPay in your payment forms and buttons](http://help.learnybox.com/en/articles/11713827-how-to-use-learnypay-in-your-payment-forms-and-buttons.md): LearnyPay, payment form, payment button, set up LearnyPay as payment method, add form to page, add button to page, set up payment method - [How to request a LearnyPay wallet balance transfer to your bank account](http://help.learnybox.com/en/articles/11723584-how-to-request-a-learnypay-wallet-balance-transfer-to-your-bank-account.md): LearnyPay, transfer wallet balance, bank account, available balance withdrawal, request balance transfers, transfer funds to bank account - [How to consult affiliate performance statistics](http://help.learnybox.com/en/articles/11731517-how-to-consult-affiliate-performance-statistics.md): affiliation, affiliates, affiliate statistics, affiliate performance, report, commissions, clicks, campaigns, stats, affiliate tracking - [How to delay affiliate commissions using a guarantee period](http://help.learnybox.com/en/articles/11758561-how-to-delay-affiliate-commissions-using-a-guarantee-period.md): affiliate campaign, guarantee period, delayed commission payments, prevent commission fraud, affiliate refund policy, commissions - [Why affiliate commissions aren't being generated after sales](http://help.learnybox.com/en/articles/11758657-why-affiliate-commissions-aren-t-being-generated-after-sales.md): affiliate campaign, missing affiliate commissions, commissions not generated, commissions not tracked, sales did not award commissions - [Introducing the Project Management tool](http://help.learnybox.com/en/articles/11759502-introducing-the-project-management-tool.md): projects, project management, project tool, project tasks, create project, create task, manage project tasks, manage project - [Learnybox API Overview](http://help.learnybox.com/en/articles/11779196-learnybox-api-overview.md): Learnybox API, developer, API documentation, API library, API keys, primary key, restricted keys, API authentication, Learnybox PHP client - [How to automatically deactivate a quiz, survey, or evaluation on a specific date](http://help.learnybox.com/en/articles/11780373-how-to-automatically-deactivate-a-quiz-survey-or-evaluation-on-a-specific-date.md): quiz, evaluation, survey, deactivate, mark as finished, schedule end date for questionnaire, end questionnaire automatically, availability - [How to embed a survey, quiz, or evaluation on a page](http://help.learnybox.com/en/articles/11786200-how-to-embed-a-survey-quiz-or-evaluation-on-a-page.md): embed, integrate, insert, survey, quiz, evaluation, questionnaire, add evaluation to course page, add quiz or survey to website or funnel - [How to set a time limit for an evaluation](http://help.learnybox.com/en/articles/11786481-how-to-set-a-time-limit-for-an-evaluation.md): evaluation, time limit, set timer, timed test, timed evaluation, evaluation duration, time control, set a time limit for evaluations - [How to set a time limit per page on a survey, quiz, or evaluation](http://help.learnybox.com/en/articles/11786623-how-to-set-a-time-limit-per-page-on-a-survey-quiz-or-evaluation.md): Learn how to configure page timers to limit how long participants have to answer questions on each page of a survey, quiz, or evaluation. - [How to restrict access to the next course page until a quiz or evaluation is completed](http://help.learnybox.com/en/articles/11786725-how-to-restrict-access-to-the-next-course-page-until-a-quiz-or-evaluation-is-completed.md): Learn how to restrict access to the next course page and unlock it only after learners complete and pass a quiz or evaluation. - [Introducing the "Done for You" service](http://help.learnybox.com/en/articles/11825781-introducing-the-done-for-you-service.md): Discover the Done for You service and learn how to prepare the details needed when submitting your request. - [How to change your Learnybox user interface language](http://help.learnybox.com/en/articles/11833146-how-to-change-your-learnybox-user-interface-language.md): Learn how to change the language of your Learnybox user interface and understand what it affects. - [How to set up multiple custom domains](http://help.learnybox.com/en/articles/11869024-how-to-set-up-multiple-custom-domains.md): Learn how to add multiple custom domains to your Learnybox account and activate multi-domain mode. - [How to set up a custom domain](http://help.learnybox.com/en/articles/11869187-how-to-set-up-a-custom-domain.md): Learn how to set up a custom domain in Learnybox by adding your subdomain and configuring the required CNAME record. - [How to validate your custom domain](http://help.learnybox.com/en/articles/11941025-how-to-validate-your-custom-domain.md): Check what may prevent your custom domain from being verified and how to fix your DNS configuration. - [Complying with email regulations: How to include your company address in your emails](http://help.learnybox.com/en/articles/11942246-complying-with-email-regulations-how-to-include-your-company-address-in-your-emails.md): add address to emails, company address, registered business address, email footer compliance, email legal requirements, email compliance - [How to automatically generate and send a new password to an administrator](http://help.learnybox.com/en/articles/11971495-how-to-automatically-generate-and-send-a-new-password-to-an-administrator.md): Learn how to reset an administrator’s password and automatically send them their new login details by email. - [How to create custom administrator roles with specific access permissions](http://help.learnybox.com/en/articles/11971603-how-to-create-custom-administrator-roles-with-specific-access-permissions.md): Learn how to create custom administrator roles and set specific access permissions for each role. - [How to get unlimited email sending without changing your subscription](http://help.learnybox.com/en/articles/15378851-how-to-get-unlimited-email-sending-without-changing-your-subscription.md): Learn how to activate a LearnyMail option suited to your number of contacts without changing your main Learnybox subscription. - [Which external video hosting services are compatible with Learnybox](http://help.learnybox.com/en/articles/15423333-which-external-video-hosting-services-are-compatible-with-learnybox.md): Identify the video platforms you can use with Learnybox and the requirements to check before integrating them. - [How to create a new autowebinar](http://help.learnybox.com/en/articles/15810247-how-to-create-a-new-autowebinar.md): Learn how to set up your autowebinar, select the video to broadcast, and set broadcast schedules in just a few clicks. - [Why don’t my SCORM videos display in full screen in the mobile app?](http://help.learnybox.com/en/articles/16038110-why-don-t-my-scorm-videos-display-in-full-screen-in-the-mobile-app.md): Understand why full-screen display depends on the SCORM file and the authoring tool used to create it. - [How to customize module titles and visibility in your course's top navigation menu](http://help.learnybox.com/en/articles/11459495-how-to-customize-module-titles-and-visibility-in-your-course-s-top-navigation-menu.md): Learn how to customize module titles and visibility in your course’s top navigation menu. - [How to change the UI language for your courses](http://help.learnybox.com/en/articles/11459515-how-to-change-the-ui-language-for-your-courses.md): Learn how to change the course area interface language for a specific course. - [How to configure the registration confirmation email for your course](http://help.learnybox.com/en/articles/11464242-how-to-configure-the-registration-confirmation-email-for-your-course.md): Learn how to customize the registration confirmation email sent to new course members. - [How to consult a member's evaluation, quiz, or survey results](http://help.learnybox.com/en/articles/11464373-how-to-consult-a-member-s-evaluation-quiz-or-survey-results.md): Learn how to view a member’s detailed quiz, survey, or evaluation results from their user profile. - [How to customize your course's homepage](http://help.learnybox.com/en/articles/11464465-how-to-customize-your-course-s-homepage.md): Learn how to access and customize your course homepage using the Learnybox page editor. - [How to import a SCORM module into your course](http://help.learnybox.com/en/articles/11464806-how-to-import-a-scorm-module-into-your-course.md): Learn how to import SCORM modules into your course and add them to your course pages. - [How to send a message to one or more course members](http://help.learnybox.com/en/articles/11465085-how-to-send-a-message-to-one-or-more-course-members.md): Learn how to contact individual members, selected groups, or your full course audience from your course dashboard. - [How to rearrange your course modules and pages](http://help.learnybox.com/en/articles/11470633-how-to-rearrange-your-course-modules-and-pages.md): Learn how to rearrange your course modules and pages using drag and drop. - [What to do if your members aren't receiving the email with their login credentials](http://help.learnybox.com/en/articles/11470879-what-to-do-if-your-members-aren-t-receiving-the-email-with-their-login-credentials.md): Learn how to troubleshoot not delivered course registration confirmation emails and resend or reset a course member’s password. - [How to conduct A/B Testing](http://help.learnybox.com/en/articles/11504243-how-to-conduct-a-b-testing.md): Learn how to create an A/B test to compare pages, measure conversions, and automatically redirect visitors to the winning version. - [How to import contacts into your email contact database](http://help.learnybox.com/en/articles/11517753-how-to-import-contacts-into-your-email-contact-database.md): Learn how to import contacts into your LearnyMail database from a CSV file or other Learnybox sources. - [Will all your contacts receive a new email added at the end of a sequence](http://help.learnybox.com/en/articles/11518512-will-all-your-contacts-receive-a-new-email-added-at-the-end-of-a-sequence.md): Learn how LearnyMail handles new steps added to an existing sequence, depending on whether contacts are still active in the sequence or have already completed it. - [How to identify and delete contacts marked as spam or with non-existent email addresses](http://help.learnybox.com/en/articles/11525282-how-to-identify-and-delete-contacts-marked-as-spam-or-with-non-existent-email-addresses.md): LearnyMail, contacts, status, statuses, spam, non-existent email, invalid email, clean list, filter contacts, delete contacts - [How to send a text message \(SMS\) to your live webinar registrants](http://help.learnybox.com/en/articles/11564386-how-to-send-a-text-message-sms-to-your-live-webinar-registrants.md): Learn how to connect your Twilio account to Learnybox and send text messages \(SMS\) to your live webinar registrants from the webinar dashboard. - [How to restrict sales page access and redirect visitors automatically](http://help.learnybox.com/en/articles/11635232-how-to-restrict-sales-page-access-and-redirect-visitors-automatically.md): Learn how to limit access to a sales page, set automatic redirects, and optionally display a countdown timer based on your access settings. - [How to restore accidentally deleted content](http://help.learnybox.com/en/articles/11635436-how-to-restore-accidentally-deleted-content.md): Learn how to request the restoration of content deleted within the last 30 days through the Done for You service. - [How to create web push notifications](http://help.learnybox.com/en/articles/11635757-how-to-create-web-push-notifications.md): Learn how to create a web push notification campaign and send notifications to your subscribers. - [How to change the default color of your website links](http://help.learnybox.com/en/articles/11648784-how-to-change-the-default-color-of-your-website-links.md): website, links, hyperlinks, colors, design settings, change link color, customize link appearance, change hyperlink color - [How to change the favicon for your website, blog, and funnel pages](http://help.learnybox.com/en/articles/11648804-how-to-change-the-favicon-for-your-website-blog-and-funnel-pages.md): website, blog, favicon, change favicon, browser icon, update favicon, set favicon, branding, website settings - [How to resolve a 404 error on your website's homepage](http://help.learnybox.com/en/articles/11649210-how-to-resolve-a-404-error-on-your-website-s-homepage.md): website, homepage 404 error, configure website pages, set website homepage, 404 error page, page not found error, homepage not displayed - [How to reactivate a deactivated subscription](http://help.learnybox.com/en/articles/11663125-how-to-reactivate-a-deactivated-subscription.md): orders, subscriptions, canceled, restart, deactivated subscription, reactivate subscription, resume subscription, activate subscription - [How to customize your invoices](http://help.learnybox.com/en/articles/11668527-how-to-customize-your-invoices.md): Learn how to add billing details and display specific information on your invoices based on your needs. - [How to offer flexible payment plans for your products](http://help.learnybox.com/en/articles/11697203-how-to-offer-flexible-payment-plans-for-your-products.md): payment methods, installment plan, offer payment plans, multiple payments, recurring payments, split payments, payment options, payment plan - [How to set up a subscription payment system](http://help.learnybox.com/en/articles/11708888-how-to-set-up-a-subscription-payment-system.md): Learn how to offer your customers automated recurring payments with no fixed end date. - [Required documents to validate your LearnyPay wallet](http://help.learnybox.com/en/articles/11723456-required-documents-to-validate-your-learnypay-wallet.md): Learn how to prepare the correct required documents to verify your LearnyPay wallet as quickly and easily as possible. - [How to generate unique affiliate links in your affiliate emails](http://help.learnybox.com/en/articles/11730091-how-to-generate-unique-affiliate-links-in-your-affiliate-emails.md): Learn how to add each affiliate’s unique tracking link to your affiliate campaign emails. - [How to change the currency displayed in the affiliate area](http://help.learnybox.com/en/articles/11730470-how-to-change-the-currency-displayed-in-the-affiliate-area.md): Learn how to change the currency displayed in the affiliate area and apply it consistently across campaigns, affiliates, and commission records. - [How to find specific affiliate links](http://help.learnybox.com/en/articles/11739014-how-to-find-specific-affiliate-links.md): affiliation, affiliates, find affiliate links, unique links, affiliate profile, affiliate campaign links, performance metrics, statistics - [How to share an idea or suggestion with the Learnybox Development Team](http://help.learnybox.com/en/articles/11778078-how-to-share-an-idea-or-suggestion-with-the-learnybox-development-team.md): Learn how to share feature requests and improvement suggestions with the Learnybox Development Team. - [How to create and manage your Frequently Asked Questions](http://help.learnybox.com/en/articles/11778314-how-to-create-and-manage-your-frequently-asked-questions.md): Frequently Asked Questions, FAQs, FAQ page, add questions and answers, create categories, FAQ search queries, preview FAQ page, manage FAQs - [How to schedule a coaching session with a Learnybox expert](http://help.learnybox.com/en/articles/11824526-how-to-schedule-a-coaching-session-with-a-learnybox-expert.md): Learn how to schedule a one-on-one personalized live coaching session with a Learnybox expert and track your request status. - [How to reset or change a user's password](http://help.learnybox.com/en/articles/11840513-how-to-reset-or-change-a-user-s-password.md): Learn how to reset a user’s password by email or manually set a new password from their user profile. - [How to set up DMARC to improve email deliverability](http://help.learnybox.com/en/articles/11879971-how-to-set-up-dmarc-to-improve-email-deliverability.md): Learn how to create a DMARC record to improve email deliverability and meet sender authentication requirements. - [Introducing the LearnyDoc service](http://help.learnybox.com/en/articles/11899232-introducing-the-learnydoc-service.md): Discover the free LearnyDoc service and learn how to join its live sessions to get help with your Learnybox setup, tools, or technical challenges. - [How to modify your SPF record to improve email deliverability](http://help.learnybox.com/en/articles/11940944-how-to-modify-your-spf-record-to-improve-email-deliverability.md): Learn how to update your SPF record to authorize Learnybox to send emails from your domain and improve email deliverability. - [How to change your subscription](http://help.learnybox.com/en/articles/11943297-how-to-change-your-subscription.md): Learn where to manage your Learnybox subscription and view available options for changing your plan or related services. - [How to download your Learnybox subscription invoices](http://help.learnybox.com/en/articles/11954447-how-to-download-your-learnybox-subscription-invoices.md): Learn how to access and download your Learnybox subscription invoices. - [How to manage administrators using default and custom roles](http://help.learnybox.com/en/articles/11972034-how-to-manage-administrators-using-default-and-custom-roles.md): Learn how to manage administrators, assign administrator roles, and configure administrator profile settings and permissions. - [Form submission error: email address refused](http://help.learnybox.com/en/articles/12746546-form-submission-error-email-address-refused.md): email address refused, form submission failed, form error, invalid email address, spam, email blocked, registration form error, VPN email issue, email validation, email verification, email security... - [How to enable dark mode](http://help.learnybox.com/en/articles/14598323-how-to-enable-dark-mode.md): Switch your Learnybox interface between dark mode and light mode. - [Administrator access to dashboard statistics and sensitive data: Permission requirements](http://help.learnybox.com/en/articles/14599882-administrator-access-to-dashboard-statistics-and-sensitive-data-permission-requirements.md): Learn how to grant administrators access to dashboard statistics and sensitive account data. - [How to configure LearnyPay Bank Transfer for an offer](http://help.learnybox.com/en/articles/14689434-how-to-configure-learnypay-bank-transfer-for-an-offer.md): Learn how to configure LearnyPay Bank Transfer for an offer, including setup, customer checkout experience, and transaction tracking - [All available events for Learnybox webhooks](http://help.learnybox.com/en/articles/14708688-all-available-events-for-learnybox-webhooks.md): View the full list of events you can track using webhooks. - [How to create a submodule within an existing course module](http://help.learnybox.com/en/articles/15346717-how-to-create-a-submodule-within-an-existing-course-module.md): Learn how to structure your course content by adding submodules to existing modules. - [How to create webinar presenters and edit their information](http://help.learnybox.com/en/articles/15706501-how-to-create-webinar-presenters-and-edit-their-information.md): Learn how to create webinar presenters, select them for your webinar, and update their information. - [How to use custom code correctly on Learnybox](http://help.learnybox.com/en/articles/15900754-how-to-use-custom-code-correctly-on-learnybox.md): Learn how to use custom HTML, CSS, or JavaScript code correctly on your pages, and mitigate display issues, page malfunctions, and conflicts with the Learnybox interface. - [How to manually set a member’s password after they register for one or more courses](http://help.learnybox.com/en/articles/16039920-how-to-manually-set-a-member-s-password-after-they-register-for-one-or-more-courses.md): Learn how to choose the password you want to provide to your member without including it in the automatic course registration confirmation email. - [How to follow up with an inactive member](http://help.learnybox.com/en/articles/16041164-how-to-follow-up-with-an-inactive-member.md): Learn how to automatically re-engage course members by email when they have not logged in to their course for a specified period. - [How to be notified when a member posts a comment in a course](http://help.learnybox.com/en/articles/16042045-how-to-be-notified-when-a-member-posts-a-comment-in-a-course.md): Learn how to set up administrator email notifications for course comments to keep track of discussions in your course. - [What is a tag and why should you use it in Learnybox?](http://help.learnybox.com/en/articles/16044976-what-is-a-tag-and-why-should-you-use-it-in-learnybox.md): Learn what tags are and how they can help organize your contacts to better target your communications and automations. - [How to automatically pause contacts in LearnyMail sequences when removed from a course](http://help.learnybox.com/en/articles/11433769-how-to-automatically-pause-contacts-in-learnymail-sequences-when-removed-from-a-course.md): Stop course members from receiving emails from specific sequences after they lose access to a course. - [How to change a course’s delivery method — and what methods are available](http://help.learnybox.com/en/articles/11459342-how-to-change-a-course-s-delivery-method-and-what-methods-are-available.md): Change a course’s content delivery method and check which options are compatible with existing members. - [How to choose the right delivery method for your course – delivery methods explained](http://help.learnybox.com/en/articles/11459361-how-to-choose-the-right-delivery-method-for-your-course-delivery-methods-explained.md): Learn how each course delivery method works and choose the best option for controlling member access to your content. - [How to rename your course modules and pages](http://help.learnybox.com/en/articles/11464189-how-to-rename-your-course-modules-and-pages.md): Learn how to change the titles of your course modules and pages from your course’s content tab. - [How to change your course logo](http://help.learnybox.com/en/articles/11464227-how-to-change-your-course-logo.md): Learn how to set or update your course logo. - [How to reset course member data](http://help.learnybox.com/en/articles/11465058-how-to-reset-course-member-data.md): Learn how to reset a course member’s progress and permanently delete their course-related data. - [What to do if your Vimeo videos are not accessible on the mobile app](http://help.learnybox.com/en/articles/11470924-what-to-do-if-your-vimeo-videos-are-not-accessible-on-the-mobile-app.md): Learn how to configure Vimeo privacy settings so your videos work properly in the Learnybox mobile app. - [How to set up 2FA \(Two-Factor Authentication\) for course members and increase course access security](http://help.learnybox.com/en/articles/11473974-how-to-set-up-2fa-two-factor-authentication-for-course-members-and-increase-course-access-security.md): Learn how to enable two-factor authentication for course members using SMS verification through Twilio. - [Recommended image size for course thumbnails in the Academy](http://help.learnybox.com/en/articles/11503128-recommended-image-size-for-course-thumbnails-in-the-academy.md): Learn how to use the right image dimensions to ensure your course thumbnails are clear across devices. - [What file types are supported in your Library](http://help.learnybox.com/en/articles/11503227-what-file-types-are-supported-in-your-library.md): media, library, files, file format, file type, supported files, supported formats, file size - [How to change the logo displayed in your emails](http://help.learnybox.com/en/articles/11504529-how-to-change-the-logo-displayed-in-your-emails.md): Learn how to update the logo displayed in emails sent from your Learnybox account. - [How to set up your sending domain](http://help.learnybox.com/en/articles/11504593-how-to-set-up-your-sending-domain.md): Learn how to configure your sending domain by adding the required DNS records so you can send emails from your professional email address in Learnybox. - [How to configure an email sequence step delay](http://help.learnybox.com/en/articles/11510168-how-to-configure-an-email-sequence-step-delay.md): Learn how to configure the delay and advanced scheduling options for a step in an email sequence. - [How to reactivate a stopped email sequence](http://help.learnybox.com/en/articles/11517813-how-to-reactivate-a-stopped-email-sequence.md): Learn how to reactivate a deactivated or stopped email sequence in LearnyMail. - [Understanding LearnyMail contact statuses](http://help.learnybox.com/en/articles/11518654-understanding-learnymail-contact-statuses.md): Learn what each LearnyMail contact status means and how it affects email communication. - [How to send the replay link to your live webinar registrants](http://help.learnybox.com/en/articles/11564353-how-to-send-the-replay-link-to-your-live-webinar-registrants.md): Learn how to enable webinar replays and send the replay link to your live webinar registrants. - [How to access autowebinar session statistics and timeline](http://help.learnybox.com/en/articles/11565001-how-to-access-autowebinar-session-statistics-and-timeline.md): Learn how to view statistics and timeline data for a specific autowebinar session. - [How to access and configure sales funnel page settings](http://help.learnybox.com/en/articles/11603330-how-to-access-and-configure-sales-funnel-page-settings.md): Learn how to access a sales funnel page’s settings and configure its main options. - [How to set up Google Analytics, Meta Pixel, or Google Tag Manager in Learnybox](http://help.learnybox.com/en/articles/11648647-how-to-set-up-google-analytics-meta-pixel-or-google-tag-manager-in-learnybox.md): website, tracking, external integrations, Google Analytics, Meta Pixel, Google Tag Manager, set up tracking, add tracking code - [How to change or customize your website theme](http://help.learnybox.com/en/articles/11648713-how-to-change-or-customize-your-website-theme.md): Learn how to customize your current website theme or select a different theme for new pages. - [How to change the number of articles displayed per page on your Blog](http://help.learnybox.com/en/articles/11648953-how-to-change-the-number-of-articles-displayed-per-page-on-your-blog.md): Learn how to set how many articles are displayed on your blog’s main page. - [How to customize your course login page](http://help.learnybox.com/en/articles/11654476-how-to-customize-your-course-login-page.md): website, edit course access page, course login page, customize login page, member login page, login page appearance - [How to disable comments on your Blog articles](http://help.learnybox.com/en/articles/11654853-how-to-disable-comments-on-your-blog-articles.md): Learn how to disable commenting and hide existing comments on new or already published blog articles. - [How to enable automatic invoice generation and emailing](http://help.learnybox.com/en/articles/11663034-how-to-enable-automatic-invoice-generation-and-emailing.md): orders, invoices, transactions, automatic invoice generation, generate invoices automatically, email invoice, customize invoice - [How to view sales statistics and most popular products](http://help.learnybox.com/en/articles/11668287-how-to-view-sales-statistics-and-most-popular-products.md): sales, transactions, sales report, statistics, most popular products, payment methods, sales data, top-selling products, popular courses - [How to add conditional information to be displayed on invoices](http://help.learnybox.com/en/articles/11668496-how-to-add-conditional-information-to-be-displayed-on-invoices.md): sales, invoices, conditioned information, invoice content conditions, customize invoices, invoice conditions, legal information on invoices - [How to merge duplicate user accounts](http://help.learnybox.com/en/articles/11670391-how-to-merge-duplicate-user-accounts.md): merge user accounts, combine, fix duplicate user accounts, move transaction records, incorrect email address during checkout - [How to create an offer that allows your customers to purchase credits](http://help.learnybox.com/en/articles/11690102-how-to-create-an-offer-that-allows-your-customers-to-purchase-credits.md): Learn how to create a credit-based offer that allows your customers to purchase credits for course-related actions. - [How to set a product as a special offer or set up an order bump using this feature](http://help.learnybox.com/en/articles/11690304-how-to-set-a-product-as-a-special-offer-or-set-up-an-order-bump-using-this-feature.md): payment form, products, special offer, order bump, highlight product at checkout, increase average order value, set product as special offer - [How to set up payment forms to sell your products](http://help.learnybox.com/en/articles/11697014-how-to-set-up-payment-forms-to-sell-your-products.md): How to create an offer and set up a payment form or button to sell your products: configure products and payment methods, and customize the checkout flow - [How to enable and limit access to your live webinar replay](http://help.learnybox.com/en/articles/11699379-how-to-enable-and-limit-access-to-your-live-webinar-replay.md): Learn how to enable live webinar replays, limit how long they remain available, and allow viewers to register for replay access. - [How to change your company type on LearnyPay](http://help.learnybox.com/en/articles/11723531-how-to-change-your-company-type-on-learnypay.md): Learn how to update your company type on LearnyPay and understand how it affects account validation. - [How to manage LearnyPay disputes](http://help.learnybox.com/en/articles/11723705-how-to-manage-learnypay-disputes.md): LearnyPay, wallet, clients, payments, disputes, manage payment disputes, disputed transaction, resolve dispute, contest dispute - [How to process affiliate commission payments](http://help.learnybox.com/en/articles/11739234-how-to-process-affiliate-commission-payments.md): affiliates, commissions, process affiliate payments, affiliate commission payments, pay affiliate commissions, affiliate payout process - [How to reset an affiliate's password](http://help.learnybox.com/en/articles/11739275-how-to-reset-an-affiliate-s-password.md): affiliates, reset password, forgotten password, send new password, affiliate login credentials, password recovery, reset login details - [How to set an affiliate campaign as private](http://help.learnybox.com/en/articles/11751018-how-to-set-an-affiliate-campaign-as-private.md): private affiliate campaign, restrict affiliate access, set campaign as private, private campaign registration, affiliate registration form - [How to link your FAQ page to your website or course](http://help.learnybox.com/en/articles/11778330-how-to-link-your-faq-page-to-your-website-or-course.md): Frequently Asked Questions, FAQ, FAQ page, FAQs, add FAQs to menu, FAQ section, link FAQ page to website, link FAQ page to course - [How to configure the cookie consent banner](http://help.learnybox.com/en/articles/11832201-how-to-configure-the-cookie-consent-banner.md): Learn how to configure your cookie consent banner and customize the consent texts shown to visitors. - [How to add or update your company information and social networks](http://help.learnybox.com/en/articles/11832334-how-to-add-or-update-your-company-information-and-social-networks.md): Learn how to update your company information and social media links in your Learnybox account settings. - [How to connect Zapier to Learnybox](http://help.learnybox.com/en/articles/11842861-how-to-connect-zapier-to-learnybox.md): Connect Learnybox to Zapier to automate workflows with third-party apps. - [How to add your logo to your emails](http://help.learnybox.com/en/articles/11868988-how-to-add-your-logo-to-your-emails.md): Learn how to upload your logo and display it in emails sent through Learnybox. - [How to set a secondary domain as your primary domain](http://help.learnybox.com/en/articles/11879042-how-to-set-a-secondary-domain-as-your-primary-domain.md): Learn how to set one of your secondary custom domains as your primary domain. - [How to change your credit card number for subscription payments](http://help.learnybox.com/en/articles/11943453-how-to-change-your-credit-card-number-for-subscription-payments.md): Learn how to update the credit card used for your Learnybox subscription payments. - [How to view your SCORM module statistics](http://help.learnybox.com/en/articles/14364306-how-to-view-your-scorm-module-statistics.md): Learn how to access SCORM module statistics and review each member’s progress details. - [Why are your emails going to spam?](http://help.learnybox.com/en/articles/14369835-why-are-your-emails-going-to-spam.md): email deliverability, emails going to spam, improve email deliverability, email authentication, domain reputation, best practices to improve email deliverability - [Understanding the number of participants and the participation graph in a webinar report](http://help.learnybox.com/en/articles/14436170-understanding-the-number-of-participants-and-the-participation-graph-in-a-webinar-report.md): Learn how to interpret the number of participants and participation graph in a webinar report. - [How to enable electronic invoicing in Belgium \(PEPPOL\)](http://help.learnybox.com/en/articles/14559468-how-to-enable-electronic-invoicing-in-belgium-peppol.md): For businesses established in Belgium: enable electronic invoicing in Learnybox and complete your company verification step by step. - [LearnyPay Bank Transfer: How to proceed in case of an incomplete or incorrect transfer from your customer](http://help.learnybox.com/en/articles/14689313-learnypay-bank-transfer-how-to-proceed-in-case-of-an-incomplete-or-incorrect-transfer-from-your-customer.md): Learn how to handle incomplete or incorrect payments made through LearnyPay Bank Transfer - [Presenting the Learnybox CRM](http://help.learnybox.com/en/articles/15137049-presenting-the-learnybox-crm.md): The Learnybox CRM provides a centralized interface to help you manage all users in your account database more efficiently. - [How to insert custom code on a page while following best practices](http://help.learnybox.com/en/articles/15861880-how-to-insert-custom-code-on-a-page-while-following-best-practices.md): Learn how to add custom HTML, CSS, or JavaScript code in the page editor while avoiding structure errors and conflicts with Learnybox. - [Course Documents](http://help.learnybox.com/en/articles/11433207-course-documents.md): Learn how to customize, generate, and export course documents such as attendance certificates, training contracts, grade reports, and more. - [How to create news to be shared with your course members](http://help.learnybox.com/en/articles/11464407-how-to-create-news-to-be-shared-with-your-course-members.md): Learn how to create and schedule news announcements for your course members. - [How to display unavailable course pages to your members](http://help.learnybox.com/en/articles/11464694-how-to-display-unavailable-course-pages-to-your-members.md): Learn how to show all course modules and pages in the course summary page, even if some are not yet accessible to course members. - [How to give free access to a part of your course using course groups](http://help.learnybox.com/en/articles/11464749-how-to-give-free-access-to-a-part-of-your-course-using-course-groups.md): Learn how to give free or paid access to specific parts of a course using course groups. - [How to make your courses accessible on the Learnybox mobile app](http://help.learnybox.com/en/articles/11464995-how-to-make-your-courses-accessible-on-the-learnybox-mobile-app.md): Make your courses available to members on mobile or tablet with the Learnybox mobile app. - [How to schedule an email to be sent only on specific days of the week](http://help.learnybox.com/en/articles/11504624-how-to-schedule-an-email-to-be-sent-only-on-specific-days-of-the-week.md): Learn how to schedule a sequence email to be sent only on specific days of the week. - [How to identify and delete contacts who did not consent to direct marketing](http://help.learnybox.com/en/articles/11504678-how-to-identify-and-delete-contacts-who-did-not-consent-to-direct-marketing.md): Learn how to filter contacts who have not consented to direct marketing and remove them from your LearnyMail contact database if needed. - [How to add a signature to your emails](http://help.learnybox.com/en/articles/11510034-how-to-add-a-signature-to-your-emails.md): Learn how to add an email signature in LearnyMail, either globally for all emails or specifically for an individual email sequence. - [How to assign a tag to contacts at the end of your email sequence](http://help.learnybox.com/en/articles/11510077-how-to-assign-a-tag-to-contacts-at-the-end-of-your-email-sequence.md): Create an automated action to tag contacts when they reach the end of an email sequence. - [How to automatically remove contacts from an email sequence when they are added to another](http://help.learnybox.com/en/articles/11510122-how-to-automatically-remove-contacts-from-an-email-sequence-when-they-are-added-to-another.md): Learn how to create a rule that automatically removes contacts from one email sequence when they are added to another. - [How to create and manage tags](http://help.learnybox.com/en/articles/11510215-how-to-create-and-manage-tags.md): Learn how to create, use, and manage tags in LearnyMail. - [How to display a slideshow during a live webinar](http://help.learnybox.com/en/articles/11555441-how-to-display-a-slideshow-during-a-live-webinar.md): Learn how to share a PowerPoint or Keynote slideshow during a live webinar using screen sharing. - [How to invite a presenter to your live webinar](http://help.learnybox.com/en/articles/11555862-how-to-invite-a-presenter-to-your-live-webinar.md): Learn how to invite a presenter to your live webinar and choose whether they join by video only or with administrator access to manage webinar features. - [Steps to take if a live webinar is interrupted by connection issues](http://help.learnybox.com/en/articles/11563957-steps-to-take-if-a-live-webinar-is-interrupted-by-connection-issues.md): Learn what to do if a live webinar is interrupted by connection issues or other problems, and how to restart and resume the broadcast. - [How to download the webinar video once the broadcast has ended](http://help.learnybox.com/en/articles/11564482-how-to-download-the-webinar-video-once-the-broadcast-has-ended.md): Learn how to download your webinar video after your live webinar has ended. - [What is an automated webinar, and how to create and configure one](http://help.learnybox.com/en/articles/11565147-what-is-an-automated-webinar-and-how-to-create-and-configure-one.md): Learn how automated webinars work, how to manage existing autowebinars, and how to create or configure one in Learnybox. - [How to send text messages \(SMS\) to your autowebinar registrants](http://help.learnybox.com/en/articles/11591949-how-to-send-text-messages-sms-to-your-autowebinar-registrants.md): Learn how to connect Twilio and send SMS messages to your autowebinar registrants. - [How to embed an opt-in form on your page](http://help.learnybox.com/en/articles/11594287-how-to-embed-an-opt-in-form-on-your-page.md): Learn how to add an opt-in form \(lead capture form\) to a Learnybox page or embed it on an external website. - [How to pre-fill opt-in form fields with visitor information](http://help.learnybox.com/en/articles/11594349-how-to-pre-fill-opt-in-form-fields-with-visitor-information.md): Learn how to pre-fill opt-in form fields using URL parameters or Learnybox email variables. - [How to enable comment notifications for sales funnel pages](http://help.learnybox.com/en/articles/11604484-how-to-enable-comment-notifications-for-sales-funnel-pages.md): Learn how to receive email notifications when visitors comment on your sales funnel pages. - [How to create a page backup](http://help.learnybox.com/en/articles/11642425-how-to-create-a-page-backup.md): Learn how to save a manual backup of a page so you can restore it later if needed. - [How to set a video as a page background](http://help.learnybox.com/en/articles/11642747-how-to-set-a-video-as-a-page-background.md): Learn how to set a video background to customize the design of a page. - [How to refund a transaction](http://help.learnybox.com/en/articles/11662932-how-to-refund-a-transaction.md): Learn how to issue a full or partial refund for a transaction directly from your Learnybox account. - [How to hide the total order amount in your payment forms](http://help.learnybox.com/en/articles/11690442-how-to-hide-the-total-order-amount-in-your-payment-forms.md): Learn how to hide the total order amount in your payment forms. - [How to manage product quantity and availability](http://help.learnybox.com/en/articles/11697131-how-to-manage-product-quantity-and-availability.md): Learn how to set product quantity limits and manage stock availability for products in your offers. - [How to require customers to accept your Terms and Conditions and/or Privacy Policy at checkout](http://help.learnybox.com/en/articles/11713005-how-to-require-customers-to-accept-your-terms-and-conditions-and-or-privacy-policy-at-checkout.md): legal consent, checkout compliance, GTCs, Terms and Conditions, Privacy Policy, require consent before purchase, mandatory consent, checkbox - [How to sell multiple products through the same payment form](http://help.learnybox.com/en/articles/11713115-how-to-sell-multiple-products-through-the-same-payment-form.md): Learn how to add and configure multiple products within a single payment form to sell them through the same offer. - [Why a product appears as unavailable at checkout \(and how to fix it\)](http://help.learnybox.com/en/articles/11713148-why-a-product-appears-as-unavailable-at-checkout-and-how-to-fix-it.md): Learn why a product may appear unavailable at checkout and how to restore its availability. - [Introducing LearnyPay](http://help.learnybox.com/en/articles/11713758-introducing-learnypay.md): Learn what LearnyPay is and how to create a LearnyPay wallet in Learnybox - [How to configure emails sent to affiliates after registration](http://help.learnybox.com/en/articles/11731939-how-to-configure-emails-sent-to-affiliates-after-registration.md): Learn how to customize the emails automatically sent to affiliates after they register for your affiliate program. - [How to ensure participants can only complete a survey, quiz, or evaluation once](http://help.learnybox.com/en/articles/11786403-how-to-ensure-participants-can-only-complete-a-survey-quiz-or-evaluation-once.md): Learn how to limit how many times users can attempt to complete a survey, quiz, or evaluation. - [How to link a custom domain to a course or sales funnel](http://help.learnybox.com/en/articles/11824358-how-to-link-a-custom-domain-to-a-course-or-sales-funnel.md): Learn how to assign a custom domain to a specific course or sales funnel in multi-domain mode. - [How to change your website name for search engine results \(SEO\)](http://help.learnybox.com/en/articles/11833101-how-to-change-your-website-name-for-search-engine-results-seo.md): Change the title that appears for your website in Google and other search engine results. - [How to change your Learnybox website URL](http://help.learnybox.com/en/articles/11833271-how-to-change-your-learnybox-website-url.md): Learn why your default Learnybox URL cannot be changed and how to replace it with a custom domain. - [What happens if you delete your custom domain](http://help.learnybox.com/en/articles/11942627-what-happens-if-you-delete-your-custom-domain.md): Learn what happens to your content URLs when you delete a custom domain from your Learnybox account. - [How to redirect your root domain to your custom subdomain](http://help.learnybox.com/en/articles/11942931-how-to-redirect-your-root-domain-to-your-custom-subdomain.md): Set up domain forwarding so visitors who enter your root domain are redirected to your Learnybox subdomain and can access your website without issues. - [Where to view your subscription details, usage statistics, and limits](http://help.learnybox.com/en/articles/11954930-where-to-view-your-subscription-details-usage-statistics-and-limits.md): Learn where to view your Learnybox subscription details, usage statistics, and account limits. - [How to enable or disable email notifications for an administrator](http://help.learnybox.com/en/articles/11971715-how-to-enable-or-disable-email-notifications-for-an-administrator.md): Learn how to enable or disable email notifications for an administrator and choose which notifications they receive. - [How to change the checkout layout for your offer \(1 step vs 3 steps\)](http://help.learnybox.com/en/articles/14368745-how-to-change-the-checkout-layout-for-your-offer-1-step-vs-3-steps.md): Choose between a 1-step or 3-step checkout layout for your payment form. - [How to use CRM filters](http://help.learnybox.com/en/articles/14639218-how-to-use-crm-filters.md): Learn how to filter users in the CRM and combine criteria to perform more targeted searches. - [How to update your LearnyPay documents when requested](http://help.learnybox.com/en/articles/14667975-how-to-update-your-learnypay-documents-when-requested.md): Understand why LearnyPay document updates may be required for ongoing verification and compliance. - [What is LearnyPay Bank Transfer? How does it work?](http://help.learnybox.com/en/articles/14668222-what-is-learnypay-bank-transfer-how-does-it-work.md): What LearnyPay Bank Transfer is and how it works, using virtual IBANs to collect bank transfer payments with no amount limits - [How to create certificates and automate their delivery to your members](http://help.learnybox.com/en/articles/14841618-how-to-create-certificates-and-automate-their-delivery-to-your-members.md): Learn how to create, customize, and automatically send certificates to your learners, including setup steps, conditions, and tracking. - [How to set up and manage your live webinar](http://help.learnybox.com/en/articles/15656886-how-to-set-up-and-manage-your-live-webinar.md): Learn how to configure each step of your live webinar to prepare registration, broadcasting, interactions, replay, and follow-up. - [How to track attendance during a live webinar and generate attendance documents](http://help.learnybox.com/en/articles/15707481-how-to-track-attendance-during-a-live-webinar-and-generate-attendance-documents.md): Learn how to enable attendance tracking to monitor participant presence and generate the associated documents. - [How to use the same webinar registration link for multiple live webinars](http://help.learnybox.com/en/articles/15787500-how-to-use-the-same-webinar-registration-link-for-multiple-live-webinars.md): Learn how to reuse a registration link from a completed webinar for other upcoming webinars using the webinar reset option. - [How payments and groups are linked](http://help.learnybox.com/en/articles/11433471-how-payments-and-groups-are-linked.md): Link products to course groups to sell full or partial access to your courses. - [How to restrict access to the next course module using a quiz or evaluation](http://help.learnybox.com/en/articles/11459274-how-to-restrict-access-to-the-next-course-module-using-a-quiz-or-evaluation.md): Require members to complete a quiz or evaluation before moving to the next course module. - [How to customize your library file display](http://help.learnybox.com/en/articles/11503250-how-to-customize-your-library-file-display.md): media, library, files, display, settings, customize layout, thumbnail size, sorting, sort, rearrange, change order, ascending, descending - [How to restore deleted files or folders through your Library](http://help.learnybox.com/en/articles/11503283-how-to-restore-deleted-files-or-folders-through-your-library.md): media, library, recycle bin, restore, recover, files, folders, deleted files - [Managing your Library storage capacity](http://help.learnybox.com/en/articles/11503318-managing-your-library-storage-capacity.md): media, library, files, manage, space, storage, capacity, GB, limits, storage limit - [How to send a text message \(SMS\) using LearnyMail](http://help.learnybox.com/en/articles/11517892-how-to-send-a-text-message-sms-using-learnymail.md): Learn how to connect Twilio to LearnyMail and send text messages \(SMS\) through broadcasts or automated sequences. - [How to run a deliverability test for a specific email](http://help.learnybox.com/en/articles/11518002-how-to-run-a-deliverability-test-for-a-specific-email.md): Learn how to test the deliverability of a specific email and review recommendations to improve email inbox placement. - [How to test the deliverability of your email address](http://help.learnybox.com/en/articles/11518144-how-to-test-the-deliverability-of-your-email-address.md): Learn how to test the deliverability of your email address and review recommendations to improve email inbox placement. - [Your emails are not being delivered: Spam score analysis](http://help.learnybox.com/en/articles/11518604-your-emails-are-not-being-delivered-spam-score-analysis.md): Learn how to check your email’s Spam score and fix issues that may prevent it from being sent or delivered. - [Why your clients are not receiving your emails](http://help.learnybox.com/en/articles/11518797-why-your-clients-are-not-receiving-your-emails.md): Learn why your emails may not be reaching your clients and how to improve deliverability by using a professional sender address and configuring email authentication records. - [Autoresponder configurations: email sequences for clients and card abandonments](http://help.learnybox.com/en/articles/11518871-autoresponder-configurations-email-sequences-for-clients-and-card-abandonments.md): Learn how to add customers and cart abandonments to separate email sequences based on payment form behavior. - [How to maintain a clean contact database – Best practices](http://help.learnybox.com/en/articles/11525541-how-to-maintain-a-clean-contact-database-best-practices.md): Learn best practices for keeping your contact database clean, improving email deliverability, and automating the cleanup of inactive contacts. - [How to view and download the list of live webinar participants](http://help.learnybox.com/en/articles/11554873-how-to-view-and-download-the-list-of-live-webinar-participants.md): Learn how to view and download your live webinar registrant list, including attendance information. - [Live webinars vs. Automated webinars: Key differences explained](http://help.learnybox.com/en/articles/11564421-live-webinars-vs-automated-webinars-key-differences-explained.md): Learn the key differences between live webinars and automated webinars \(or evergreen webinars\). - [How to convert a live webinar into an automated webinar](http://help.learnybox.com/en/articles/11591863-how-to-convert-a-live-webinar-into-an-automated-webinar.md): Learn how to convert a completed live webinar into an automated webinar and reuse its settings, surveys, notifications, and offers. - [How to manage community groups and control access to threads](http://help.learnybox.com/en/articles/11592614-how-to-manage-community-groups-and-control-access-to-threads.md): Learn how to create community groups and manage who can access specific discussion threads. - [How to move a funnel page from one funnel to another using page duplication](http://help.learnybox.com/en/articles/11606416-how-to-move-a-funnel-page-from-one-funnel-to-another-using-page-duplication.md): Learn how to duplicate a funnel page and assign the copy to another sales funnel. - [How to disable video preloading](http://help.learnybox.com/en/articles/11642484-how-to-disable-video-preloading.md): Learn how to disable video preloading to improve page loading speed when using multiple videos. - [How to add tracking code to your Learnybox website](http://help.learnybox.com/en/articles/11647654-how-to-add-tracking-code-to-your-learnybox-website.md): Set up tracking tools such as Meta Pixel, Google Analytics, and Google Tag Manager on your Learnybox website. - [How to display legal information in the footer of your website](http://help.learnybox.com/en/articles/11654586-how-to-display-legal-information-in-the-footer-of-your-website.md): Learn how to add legal information pages and display them in the footer of your website and sales funnels. - [How to import your WordPress articles into your Blog](http://help.learnybox.com/en/articles/11654711-how-to-import-your-wordpress-articles-into-your-blog.md): blog, WordPress articles, blog posts, import WordPress articles, transfer blog posts, import external blog, migrate blog to Learnybox - [How to schedule blog articles for automatic publication](http://help.learnybox.com/en/articles/11654970-how-to-schedule-blog-articles-for-automatic-publication.md): Learn how to schedule blog articles for automatic publication at a specific date and time. - [How to change the next payment date for a customer's subscription](http://help.learnybox.com/en/articles/11663187-how-to-change-the-next-payment-date-for-a-customer-s-subscription.md): subscription, modify subscription, edit subscription, manually update customer subscription, next payment date, number of remaining payments - [How to modify a customer's email address in a transaction record](http://help.learnybox.com/en/articles/11668423-how-to-modify-a-customer-s-email-address-in-a-transaction-record.md): transactions, modify email address, transaction does not appear in customer profile, update transaction record, email linked to transaction - [How to export and download your customer invoices](http://help.learnybox.com/en/articles/11668602-how-to-export-and-download-your-customer-invoices.md): Learn how to export and download your customer invoices in PDF or CSV format. - [How to change a payment form's currency \(product and payment method currency\)](http://help.learnybox.com/en/articles/11689622-how-to-change-a-payment-form-s-currency-product-and-payment-method-currency.md): payment form, currency, change product currency, payment method currency, update default currency, payment form configuration - [How to create a discount coupon](http://help.learnybox.com/en/articles/11690033-how-to-create-a-discount-coupon.md): offers, payment forms, discount, coupon, redeem discount coupon, discount code, promotional code, coupon code, create discount coupon - [How to redirect customers after payment](http://help.learnybox.com/en/articles/11708861-how-to-redirect-customers-after-payment.md): Learn how to configure post-payment redirection for payment forms and payment buttons. - [How to add mandatory fields to your payment form](http://help.learnybox.com/en/articles/11713054-how-to-add-mandatory-fields-to-your-payment-form.md): payment form, mandatory form fields, checkout, client details, required fields, collect customer information, make form fields mandatory - [How to create your LearnyPay wallet](http://help.learnybox.com/en/articles/11713798-how-to-create-your-learnypay-wallet.md): Learn how to create your LearnyPay wallet and start collecting payments from your customers securely. - [How to create an affiliate campaign](http://help.learnybox.com/en/articles/11725412-how-to-create-an-affiliate-campaign.md): Learn how to set up an affiliate campaign so affiliates can promote your products using their unique links. - [How to customize affiliate area colors](http://help.learnybox.com/en/articles/11725457-how-to-customize-affiliate-area-colors.md): affiliation, customize affiliate area, affiliate area colors, affiliate UI colors, affiliate menu customization, edit affiliate pages - [How to automatically add new affiliates to your autoresponder list](http://help.learnybox.com/en/articles/11730393-how-to-automatically-add-new-affiliates-to-your-autoresponder-list.md): Learn how to automatically add new affiliates to an autoresponder contact list. - [How to customize affiliate program pages](http://help.learnybox.com/en/articles/11730619-how-to-customize-affiliate-program-pages.md): Learn how to customize your affiliate program pages and create additional pages for your affiliates. - [How to configure visitor tracking in affiliate campaigns](http://help.learnybox.com/en/articles/11731413-how-to-configure-visitor-tracking-in-affiliate-campaigns.md): affiliation, affiliate campaign, affiliate visitor tracking, tracking duration, campaign settings, visitor tracking settings, attribution - [How to create a custom registration page for your affiliate program](http://help.learnybox.com/en/articles/11731869-how-to-create-a-custom-registration-page-for-your-affiliate-program.md): Learn how to create a custom registration page for your affiliate program and enroll new affiliates in your campaigns. - [How to manually approve affiliate program registrations](http://help.learnybox.com/en/articles/11739169-how-to-manually-approve-affiliate-program-registrations.md): Learn how to manually approve affiliate registrations and customize the emails sent after approval. - [How to exclude a product from affiliate commissions in a sales funnel](http://help.learnybox.com/en/articles/11750767-how-to-exclude-a-product-from-affiliate-commissions-in-a-sales-funnel.md): affiliates, exclude product from affiliate commissions, prevent commissions, block commissions for product sales, affiliate campaign rules - [How to use share codes: creation, import, and use cases](http://help.learnybox.com/en/articles/11759434-how-to-use-share-codes-creation-import-and-use-cases.md): Learn how to share a Learnybox creation with another account or import a creation you have received using a code. - [How to add answer explanations in quizzes or evaluations](http://help.learnybox.com/en/articles/11780331-how-to-add-answer-explanations-in-quizzes-or-evaluations.md): Learn how to add explanations to answers in your quizzes or evaluations. - [How to set up your own SMTP server in Learnybox](http://help.learnybox.com/en/articles/11841394-how-to-set-up-your-own-smtp-server-in-learnybox.md): Set up a custom SMTP server to send transactional emails through Learnybox. - [What is an SPF record and how to set it up](http://help.learnybox.com/en/articles/11899390-what-is-an-spf-record-and-how-to-set-it-up.md): Learn what an SPF record is and how to configure it to authorize Learnybox to send emails from your domain. - [How to cancel or pause your Learnybox subscription](http://help.learnybox.com/en/articles/11943277-how-to-cancel-or-pause-your-learnybox-subscription.md): Learn how to cancel or pause your Learnybox subscription and understand what happens after cancellation. - [How to access and download your export files](http://help.learnybox.com/en/articles/12304244-how-to-access-and-download-your-export-files.md): export, export files, PDF, CSV, download export files, access export files, retrieve export files, library, exports folder, exports directory, export file not received - [What to do if your LearnyPay wallet documents are rejected](http://help.learnybox.com/en/articles/14706363-what-to-do-if-your-learnypay-wallet-documents-are-rejected.md): Learn how to identify why your LearnyPay wallet documents were rejected and resubmit the corrected versions. - [How Learnybox webhooks work](http://help.learnybox.com/en/articles/14708309-how-learnybox-webhooks-work.md): Receive real-time notifications for platform events and automate integrations with external tools using webhooks. - [How to create a live webinar and broadcast it on YouTube](http://help.learnybox.com/en/articles/15773508-how-to-create-a-live-webinar-and-broadcast-it-on-youtube.md): Learn how to create a live webinar and connect it to your YouTube channel to manage the broadcast directly from Learnybox. - [How to add and use new fonts on your pages](http://help.learnybox.com/en/articles/15900887-how-to-add-and-use-new-fonts-on-your-pages.md): Learn how to add more fonts to your Learnybox pages and apply them to text elements or text styles. - [How is a member’s progress calculated in a course?](http://help.learnybox.com/en/articles/16044633-how-is-a-member-s-progress-calculated-in-a-course.md): Learn how Learnybox tracks your members’ progress through a course. - [What is Intra-Community VAT and when does it apply?](http://help.learnybox.com/en/articles/16074573-what-is-intra-community-vat-and-when-does-it-apply.md): Understand when intra-Community VAT rules may apply. - [I have not received my customer’s LearnyPay Bank Transfer payment](http://help.learnybox.com/en/articles/16097958-i-have-not-received-my-customer-s-learnypay-bank-transfer-payment.md): Understand the possible causes and what to check to locate a transfer quickly or request an investigation. - [What happens when a Learnybox account is paused](http://help.learnybox.com/en/articles/16098192-what-happens-when-a-learnybox-account-is-paused.md): Understand what remains available, what becomes inaccessible, and how to resume your activity later after pausing your Learnybox subscription. - [How to add fees to an installment plan or subscription](http://help.learnybox.com/en/articles/16098575-how-to-add-fees-to-an-installment-plan-or-subscription.md): Learn how to add a surcharge to a payment method with the price increase setting, and choose how VAT should apply to it. - [How to get unlimited email sending without changing your subscription](http://help.learnybox.com/en/articles/16099354-how-to-get-unlimited-email-sending-without-changing-your-subscription.md): Learn how to activate a LearnyMail option suited to your number of contacts without changing your main Learnybox subscription. - [How to manage SSL certificates and troubleshoot domain configuration issues](http://help.learnybox.com/en/articles/16099973-how-to-manage-ssl-certificates-and-troubleshoot-domain-configuration-issues.md): Secure access to your website by checking that your domain points to the correct target. - [Which external video hosting services are compatible with Learnybox](http://help.learnybox.com/en/articles/16100022-which-external-video-hosting-services-are-compatible-with-learnybox.md): Identify the video platforms you can use with Learnybox and the requirements to check before integrating them. - [Does Learnybox have an automatic payment recovery system?](http://help.learnybox.com/en/articles/16101041-does-learnybox-have-an-automatic-payment-recovery-system.md): Learn how Learnybox automatically handles failed payment attempts and how to follow up with a customer when a transaction remains unpaid. - [Why are funds in your LearnyPay Wallet held for 7 days](http://help.learnybox.com/en/articles/16109085-why-are-funds-in-your-learnypay-wallet-held-for-7-days.md): Understand the security period that applies before your funds can be transferred to your bank account. - [Can funds be recovered after a LearnyPay transfer is sent to a closed bank account?](http://help.learnybox.com/en/articles/16109133-can-funds-be-recovered-after-a-learnypay-transfer-is-sent-to-a-closed-bank-account.md): Understand what happens when funds are transferred to a closed bank account and whether they can be recovered. - [Understanding LearnyPay transaction statuses](http://help.learnybox.com/en/articles/16109203-understanding-learnypay-transaction-statuses.md): Learn how to quickly identify the status of a LearnyPay transaction and view the details of an error when necessary. - [How to use Stripe test mode in Learnybox](http://help.learnybox.com/en/articles/16111155-how-to-use-stripe-test-mode-in-learnybox.md): Learn how to simulate a payment through your payment forms without charging a real bank card. - [How to check whether your Meta Pixel is correctly integrated on a page](http://help.learnybox.com/en/articles/16111770-how-to-check-whether-your-meta-pixel-is-correctly-integrated-on-a-page.md): Learn how to easily confirm that your Meta Pixel is detected on a published page. - [How to name files in your account media library](http://help.learnybox.com/en/articles/16134176-how-to-name-files-in-your-account-media-library.md): Use simple file names to avoid problems accessing files from your pages. - [Understanding the electronic invoicing dashboard](http://help.learnybox.com/en/articles/16138994-understanding-the-electronic-invoicing-dashboard.md): Track the status of your electronic invoices and quickly identify any invoices that require your attention. - [​Electronic invoicing in 2026–2027: Are you affected?](http://help.learnybox.com/en/articles/16139535-electronic-invoicing-in-2026-2027-are-you-affected.md): French businesses: understand what the reform changes for your online activity and where to begin. - [What is the electronic invoicing timeline for your business?](http://help.learnybox.com/en/articles/16140594-what-is-the-electronic-invoicing-timeline-for-your-business.md): Identify your first deadline and the steps you need to take to prepare. - [Does electronic invoicing apply to a micro-enterprise under the VAT exemption scheme?](http://help.learnybox.com/en/articles/16140664-does-electronic-invoicing-apply-to-a-micro-enterprise-under-the-vat-exemption-scheme.md): Micro-entrepreneurs and solo business owners: prepare for the invoice-receiving, invoice-issuing, and data-reporting obligations scheduled for 2026 and 2027. - [How will Learnybox help you comply with electronic invoicing requirements in France?](http://help.learnybox.com/en/articles/16140748-how-will-learnybox-help-you-comply-with-electronic-invoicing-requirements-in-france.md): Learn about Learnybox’s role in issuing your invoices and the steps you must take to receive supplier invoices. - [What are multi-course products?](http://help.learnybox.com/en/articles/16154850-what-are-multi-course-products.md): Learn what multi-products are and how a single offer can now provide access to multiple courses and communities. - [How to replace an existing custom domain and link your content to the new domain](http://help.learnybox.com/en/articles/16162501-how-to-replace-an-existing-custom-domain-and-link-your-content-to-the-new-domain.md): Learn how to replace your custom domain without losing your content, then link your existing content to the new domain. - [How do tag and sequence search filters work?](http://help.learnybox.com/en/articles/16163678-how-do-tag-and-sequence-search-filters-work.md): Learn how to filter your user database and find users easily based on tag or sequence criteria. - [How to resolve IP address rejections when submitting forms](http://help.learnybox.com/en/articles/16163985-how-to-resolve-ip-address-rejections-when-submitting-forms.md): Learn how to identify and resolve IP address rejections during form submissions. - [What to do when “Authentication required" appears in your LearnyPay wallet dashboard](http://help.learnybox.com/en/articles/16164069-what-to-do-when-authentication-required-appears-in-your-learnypay-wallet-dashboard.md): Learn how to complete the authentication process so your transfers from your LearnyPay wallet to your bank account can be processed. - [How to transfer funds from your LearnyPay wallet](http://help.learnybox.com/en/articles/16188348-how-to-transfer-funds-from-your-learnypay-wallet.md): Learn how to transfer the available funds from your LearnyPay wallet to your bank account, either manually or automatically. - [How to enable automatic transfers from your LearnyPay wallet to your bank account](http://help.learnybox.com/en/articles/16188577-how-to-enable-automatic-transfers-from-your-learnypay-wallet-to-your-bank-account.md): Learn how to schedule recurring transfers so your available balance is sent to your bank account without any manual action. - [How to create an evaluation](http://help.learnybox.com/en/articles/16189729-how-to-create-an-evaluation.md): Learn how to create an evaluation to test your learners' knowledge and trigger actions based on their results. - [How to create a sequence loop](http://help.learnybox.com/en/articles/16191964-how-to-create-a-sequence-loop.md): Learn how to create an automated connection between multiple email sequences to keep contacts moving through a recurring journey. - [How to claim your Learnybox affiliate commissions](http://help.learnybox.com/en/articles/16192678-how-to-claim-your-learnybox-affiliate-commissions.md): Learn when your commission becomes available and how to request payment. - [How to create a product that provides access to multiple courses or communities](http://help.learnybox.com/en/articles/16199314-how-to-create-a-product-that-provides-access-to-multiple-courses-or-communities.md): Learn how to group access to several types of content into a single product and sell them at one price. - [Multi-course products: Frequently Asked Questions](http://help.learnybox.com/en/articles/16201672-multi-course-products-frequently-asked-questions.md): Learn how multi-course products work in your offers and what changes for your customers. - [Creating bundles and tiered offers: best practices](http://help.learnybox.com/en/articles/16207352-creating-bundles-and-tiered-offers-best-practices.md): Learn how to build a clearer product catalog and increase your average order value with multi-course products. - [How to use CRM filters](http://help.learnybox.com/en/articles/16299273-how-to-use-crm-filters.md): Learn how to filter users in the CRM and combine criteria to perform more targeted searches. - [What to do if an email address is rejected when accessing a live webinar](http://help.learnybox.com/en/articles/16310754-what-to-do-if-an-email-address-is-rejected-when-accessing-a-live-webinar.md): Understand why an email address may be rejected when accessing a live webinar and what to do to restore access. ### Discovery - [Understanding the Courses menu](http://help.learnybox.com/en/articles/16109908-understanding-the-courses-menu.md): View all your courses in one place and quickly access the main information in your catalog. - [Understanding the Sales Funnels menu](http://help.learnybox.com/en/articles/16134978-understanding-the-sales-funnels-menu.md): Find all your sales funnels in one place and learn what all the different displayed elements are used for. - [Understanding the Emails menu](http://help.learnybox.com/en/articles/16151418-understanding-the-emails-menu.md): Discover the purpose of each tab in the Emails menu so you can manage your sequences, contacts, and email campaigns from one place. - [Understanding the Surveys menu](http://help.learnybox.com/en/articles/16219940-understanding-the-surveys-menu.md): Learn how to navigate the Surveys menu, view key survey details, and access the available management actions. - [Understanding the Pop-ups menu](http://help.learnybox.com/en/articles/16220438-understanding-the-pop-ups-menu.md): Discover the different elements of the Pop-ups menu and the purpose of each available action. - [Understanding the Share Codes menu](http://help.learnybox.com/en/articles/16237815-understanding-the-share-codes-menu.md): Learn how to share Learnybox content with another Learnybox user or import content they have shared with you. - [Understanding the Mobile App menu](http://help.learnybox.com/en/articles/16238107-understanding-the-mobile-app-menu.md): Learn about the options available for configuring how your courses appear in the Learnybox mobile app. - [Understanding the Administrators & Roles menu](http://help.learnybox.com/en/articles/16239764-understanding-the-administrators-roles-menu.md): Learn how to manage who can access your Learnybox account and set specific account access permissions for each administrator role. - [Understanding the Products tab in an offer](http://help.learnybox.com/en/articles/16255980-understanding-the-products-tab-in-an-offer.md): Learn what the Products tab is used for, how to manage the products in your offer, and which settings are available when configuring a product. - [Understanding the Autowebinars menu](http://help.learnybox.com/en/articles/16264896-understanding-the-autowebinars-menu.md): Learn about the different elements of the autowebinars menu so you can quickly find and manage your automated webinars. - [Understanding the CRM menu](http://help.learnybox.com/en/articles/16297804-understanding-the-crm-menu.md): Learn how to access and manage your user database in one place. Find all your users, view their information, and quickly locate the profile you need. - [Understanding the Opt-in Forms menu](http://help.learnybox.com/en/articles/16311079-understanding-the-opt-in-forms-menu.md): Learn how to view, create, and manage your opt-in forms from one place. - [Understanding the A/B Tests menu](http://help.learnybox.com/en/articles/16312766-understanding-the-a-b-tests-menu.md): Compare multiple versions of the same page to identify which one performs best based on your end goal. ### Domaines - [How to replace an existing custom domain and link your content to the new domain](http://help.learnybox.com/en/articles/16145527-how-to-replace-an-existing-custom-domain-and-link-your-content-to-the-new-domain.md): Learn how to replace your custom domain without losing your content, then link your existing content to the new domain. ## Français ### Guides par fonctionnalité - [Comment changer la méthodologie d'une formation ? Quelles sont les méthodologies disponibles ?](http://help.learnybox.com/fr/articles/1475908-comment-changer-la-methodologie-d-une-formation-quelles-sont-les-methodologies-disponibles.md): Modifiez la méthodologie d’une formation et vérifiez sa compatibilité avec les membres déjà inscrits. - [Comment sont reliés les paiements et les groupes de mes formations ?](http://help.learnybox.com/fr/articles/1547607-comment-sont-relies-les-paiements-et-les-groupes-de-mes-formations.md): Utilisez les groupes pour vendre un accès complet ou partiel à vos formations. - [Comment raccourcir ou modifier un titre de module dans le menu situé en haut de la formation ?](http://help.learnybox.com/fr/articles/1547864-comment-raccourcir-ou-modifier-un-titre-de-module-dans-le-menu-situe-en-haut-de-la-formation.md): Apprenez à personnaliser les titres et la visibilité des modules dans le menu de navigation supérieur de votre formation. - [Comment mettre en place la connexion en 2 étapes avec envoi de SMS pour sécuriser l'accès à ma formation ?](http://help.learnybox.com/fr/articles/1649703-comment-mettre-en-place-la-connexion-en-2-etapes-avec-envoi-de-sms-pour-securiser-l-acces-a-ma-formation.md): Protéger l'accès à ma formation avec envoi d'un SMS, connexion deux etape - [Comment bloquer l'accès au module suivant avec un quiz ou une évaluation ?](http://help.learnybox.com/fr/articles/1770978-comment-bloquer-l-acces-au-module-suivant-avec-un-quiz-ou-une-evaluation.md): Apprenez à bloquer l’accès au module suivant d’une formation jusqu’à ce que les membres terminent un quiz ou une évaluation avec le score minimum requis. - [Comment donner la visibilité des pages non disponibles à mes membres](http://help.learnybox.com/fr/articles/2298271-comment-donner-la-visibilite-des-pages-non-disponibles-a-mes-membres.md): Apprenez à afficher tous les modules et pages d’une formation sur la page sommaire, même si certains ne sont pas encore accessibles ou disponibles aux membres. - [Comment trier ou filtrer vos formations ?](http://help.learnybox.com/fr/articles/6022714-comment-trier-ou-filtrer-vos-formations.md): Trier les formations, filtrer les formations, tri - [Comment envoyer un message à un ou plusieurs membres d'une formation ?](http://help.learnybox.com/fr/articles/3942119-comment-envoyer-un-message-a-un-ou-plusieurs-membres-d-une-formation.md): envoyer un message, un membre, plusieurs membres, formation, learnyformation, communiquer, partager, - [Comment réinitialiser les données \(évaluations, progressions\) d'un membre](http://help.learnybox.com/fr/articles/3950603-comment-reinitialiser-les-donnees-evaluations-progressions-d-un-membre.md): réinitialiser données, évaluation, progression, membre, formation, learnyformation - [Comment modifier le nom des modules et des pages de mes formations ?](http://help.learnybox.com/fr/articles/2189251-comment-modifier-le-nom-des-modules-et-des-pages-de-mes-formations.md): modifier, personnaliser, nom, pages, modules, formation - [Comment modifier l'ordre des modules ou des pages de ma formation ?](http://help.learnybox.com/fr/articles/1547639-comment-modifier-l-ordre-des-modules-ou-des-pages-de-ma-formation.md): Formations, modifier, ordre, modules, pages, ranger, trier, formation - [Comment modifier la page d'accueil d'une formation ?](http://help.learnybox.com/fr/articles/3942091-comment-modifier-la-page-d-accueil-d-une-formation.md): page d'accueil, formation, learnyformation - [Comment désabonner automatiquement un client de LearnyMail lorsqu'il est supprimé d'une formation ?](http://help.learnybox.com/fr/articles/1547614-comment-desabonner-automatiquement-un-client-de-learnymail-lorsqu-il-est-supprime-d-une-formation.md): désabonnement, desabonnement, membre, learnyformation, learnymail, séquence, mail, formation, autorepondeur, auto-repondeur - [Comment modifier l'email contenant les accès de connexion à mes membres ?](http://help.learnybox.com/fr/articles/1547599-comment-modifier-l-email-contenant-les-acces-de-connexion-a-mes-membres.md): Mail de bienvenue, mot de passe, formation - [Mes membres ne reçoivent pas l'email avec leurs identifiants de connexion](http://help.learnybox.com/fr/articles/1547588-mes-membres-ne-recoivent-pas-l-email-avec-leurs-identifiants-de-connexion.md): membres ne reçoivent pas les identifiants, mail identifiants non reçu - [Comment mes membres peuvent-ils changer le numéro de leur carte bancaire ?](http://help.learnybox.com/fr/articles/1547612-comment-mes-membres-peuvent-ils-changer-le-numero-de-leur-carte-bancaire.md): membres, changer, numéro, carte bancaire, cb, formation, learnyformation, modifier, moyen de paiement, mode de paiement, - [Comment choisir la méthodologie de sa formation ?](http://help.learnybox.com/fr/articles/5109543-comment-choisir-la-methodologie-de-sa-formation.md): formation, choix, méthodologie, methode, abonnement, module programme, acces libre, cours quotidien hebdomadaire, acces libre restriction - [Comment changer la langue de l'interface de mes formations ?](http://help.learnybox.com/fr/articles/1547643-comment-changer-la-langue-de-l-interface-de-mes-formations.md): langue, language, formation - [Comment offrir une partie de ma formation gratuitement et une partie payante ?](http://help.learnybox.com/fr/articles/1547598-comment-offrir-une-partie-de-ma-formation-gratuitement-et-une-partie-payante.md): période d'essai, essai gratuit, formation gratuite - [J'ai des commentaires désapprouvés dans ma formation, comment les approuver ?](http://help.learnybox.com/fr/articles/1547644-j-ai-des-commentaires-desapprouves-dans-ma-formation-comment-les-approuver.md): Comment approuver des commentaires de formation. - [Comment voir les résultats d'évaluations, quizz ou sondage de mon apprenant ?](http://help.learnybox.com/fr/articles/1771352-comment-voir-les-resultats-d-evaluations-quizz-ou-sondage-de-mon-apprenant.md): Voir résultats des quizz, voir résultats des évaluations des membres, voir résultats sondages - [Comment créer une news pour les membres de ma formation ?](http://help.learnybox.com/fr/articles/2378092-comment-creer-une-news-pour-les-membres-de-ma-formation.md): créer, programmer, news, nouvelle, information, membres, formation - [Comment importer un module SCORM dans ma formation ?](http://help.learnybox.com/fr/articles/1649675-comment-importer-un-module-scorm-dans-ma-formation.md): Importer un module SCORM dans ma formation - [Comment changer le logo de ma formation ?](http://help.learnybox.com/fr/articles/1547595-comment-changer-le-logo-de-ma-formation.md): LearnyFormations, modifier, changer, logo, formation - [Les documents de formation](http://help.learnybox.com/fr/articles/5110773-les-documents-de-formation.md): export, contrat, programme, convention, attestation, activité, réussite, bulletin de note, assiduité, envoie, envoyer, Qualiopi, certificat - [Rendre accessibles vos formations sur l'application mobile destinée aux membres](http://help.learnybox.com/fr/articles/8703164-rendre-accessibles-vos-formations-sur-l-application-mobile-destinee-aux-membres.md): Permettez à vos membres de suivre leurs contenus LearnyBox depuis leur téléphone ou leur tablette. - [Mes vidéos Viméo ne sont pas accessibles sur l'application mobile](http://help.learnybox.com/fr/articles/9345713-mes-videos-vimeo-ne-sont-pas-accessibles-sur-l-application-mobile.md): Vos vidéos Vimeo ne sont pas accessibles sur l’application mobile ? Voici comment corriger le problème. - [Recommandations sur les vignettes de l'académie](http://help.learnybox.com/fr/articles/11098636-recommandations-sur-les-vignettes-de-l-academie.md): Quelle est la taille conseillée pour vos vignettes ? - [Affichage des formations dans l'académie](http://help.learnybox.com/fr/articles/11098650-affichage-des-formations-dans-l-academie.md): Comment fonctionne le catalogue de formation ? Quels sont les réglages à connaître ? - [Comment gérer les groupes de communauté](http://help.learnybox.com/fr/articles/11579664-comment-gerer-les-groupes-de-communaute.md): Donner l'accès à tout ou une partie des fils de discussion à certains clients - [Comment consulter les statistiques de mes modules SCORMs](http://help.learnybox.com/fr/articles/13845248-comment-consulter-les-statistiques-de-mes-modules-scorms.md): Apprenez à accéder aux statistiques de vos modules SCORM et à consulter les détails de progression de chaque membre. - [Comment créer et automatiser l'envoi d'un diplôme à vos membres](http://help.learnybox.com/fr/articles/14429997-comment-creer-et-automatiser-l-envoi-d-un-diplome-a-vos-membres.md): Tutoriel vidéo et retranscription écrite - [Comment ajouter un sous-module dans un module ?](http://help.learnybox.com/fr/articles/15304709-comment-ajouter-un-sous-module-dans-un-module.md): Organisez votre formation plus précisément en ajoutant des sous-modules à l’intérieur d’un module existant. - [Pourquoi mes vidéos SCORM ne sont pas en plein écran dans l’application mobile ?](http://help.learnybox.com/fr/articles/15502318-pourquoi-mes-videos-scorm-ne-sont-pas-en-plein-ecran-dans-l-application-mobile.md): Comprendre pourquoi l’affichage plein écran dépend du fichier SCORM et de l’outil qui l’a créé. - [Comment définir manuellement le mot de passe d’un membre après son inscription à une formation ?](http://help.learnybox.com/fr/articles/15804186-comment-definir-manuellement-le-mot-de-passe-d-un-membre-apres-son-inscription-a-une-formation.md): Choisissez vous-même le mot de passe communiqué à votre membre, sans l’inclure dans l’e-mail automatique d’inscription. - [Comment relancer un membre qui est inactif ?](http://help.learnybox.com/fr/articles/15819617-comment-relancer-un-membre-qui-est-inactif.md): Réactivez vos membres avec un e-mail automatique lorsqu’ils ne se connectent plus à leur formation. - [Comment est calculée la progression d’un membre dans une formation ?](http://help.learnybox.com/fr/articles/15859882-comment-est-calculee-la-progression-d-un-membre-dans-une-formation.md): Comprenez comment LearnyBox suit l’avancement de vos membres dans une formation. - [Comment être notifié lorsqu’un membre publie un commentaire dans une formation ?](http://help.learnybox.com/fr/articles/15819712-comment-etre-notifie-lorsqu-un-membre-publie-un-commentaire-dans-une-formation.md): Recevez un e-mail pour suivre les échanges publiés dans votre formation. - [Qu’est-ce qu’un tag et pourquoi l’utiliser dans LearnyBox ?](http://help.learnybox.com/fr/articles/15700615-qu-est-ce-qu-un-tag-et-pourquoi-l-utiliser-dans-learnybox.md): Organisez vos contacts pour mieux cibler vos communications et vos automatisations. - [Comment vérifier si mon pixel Meta est bien intégré sur ma page ?](http://help.learnybox.com/fr/articles/15289422-comment-verifier-si-mon-pixel-meta-est-bien-integre-sur-ma-page.md): Contrôlez simplement que votre pixel Meta est bien détecté sur une page publiée. - [Comment activer les notifications des commentaires laissés sur mes tunnels ?](http://help.learnybox.com/fr/articles/2298335-comment-activer-les-notifications-des-commentaires-laisses-sur-mes-tunnels.md): Apprenez à activer les notifications email pour les commentaires publiés sur vos pages de tunnel de vente. - [Déplacer ou dupliquer une page de tunnel vers un autre](http://help.learnybox.com/fr/articles/3942061-deplacer-ou-dupliquer-une-page-de-tunnel-vers-un-autre.md): Déplacer, dupliquer, page de tunnel, lien entre deux pages, page, tunnel, learnytunnel, autre tunnel, copier, coller, - [Comment mettre en place le one click upsell ?](http://help.learnybox.com/fr/articles/3994709-comment-mettre-en-place-le-one-click-upsell.md): intégrer le one click upsell facilement, one click upsell, upsell, inciter vente, un clic, inciter vente en un clic, tunnel, commande - [Comment trier ou filtrer vos tunnels de vente ?](http://help.learnybox.com/fr/articles/6022814-comment-trier-ou-filtrer-vos-tunnels-de-vente.md): Trier les tunnels de vente, filtrer les tunnels de vente tri filtre - [Je souhaite laisser l'accès à ma page de vente pendant quelques jours uniquement, puis les rediriger sur une autre page de vente, comment faire ?](http://help.learnybox.com/fr/articles/1547691-je-souhaite-laisser-l-acces-a-ma-page-de-vente-pendant-quelques-jours-uniquement-puis-les-rediriger-sur-une-autre-page-de-vente-comment-faire.md): limiter accès page de vente, accès, page de vente, rediriger, redirection, autre page, lien entre deux pages, tunnel de vente, - [Comment récupérer du contenu supprimé par inadvertance](http://help.learnybox.com/fr/articles/3942025-comment-recuperer-du-contenu-supprime-par-inadvertance.md): récupérer pages tunnel supprimées, tunnel supprimé, perte d'un tunnel, récupérer tunnel, récupérer page, tunnel de vente, learnytunnel - [Comment accéder aux paramètres d'une Page de tunnel de vente](http://help.learnybox.com/fr/articles/5529827-comment-acceder-aux-parametres-d-une-page-de-tunnel-de-vente.md): Apprenez à accéder aux paramètres d’une page de tunnel de vente et à modifier ses principales options. - [Comment mettre en place une redirection d'une page vers une autre ?](http://help.learnybox.com/fr/articles/11642820-comment-mettre-en-place-une-redirection-d-une-page-vers-une-autre.md) - [Avoir une communication différente pour les abandons de panier et pour les clients](http://help.learnybox.com/fr/articles/1547807-avoir-une-communication-differente-pour-les-abandons-de-panier-et-pour-les-clients.md): Apprenez à ajouter vos clients et abandons de panier à des séquences email distinctes selon leur comportement sur vos formulaires de paiement. - [Comment désinscrire un contact d'une séquence lorsqu'il s'inscrit à une autre séquence ?](http://help.learnybox.com/fr/articles/1547834-comment-desinscrire-un-contact-d-une-sequence-lorsqu-il-s-inscrit-a-une-autre-sequence.md) - [Comment tester la délivrabilité de mon adresse email d'envoi ?](http://help.learnybox.com/fr/articles/1547840-comment-tester-la-delivrabilite-de-mon-adresse-email-d-envoi.md) - [Puis-je utiliser une autre adresse email d'envoi pour une de mes séquences ?](http://help.learnybox.com/fr/articles/1547845-puis-je-utiliser-une-autre-adresse-email-d-envoi-pour-une-de-mes-sequences.md): Apprenez à utiliser une adresse email d’envoi différente pour une séquence email spécifique. - [Quels sont les différents états d'un contact ?](http://help.learnybox.com/fr/articles/1649696-quels-sont-les-differents-etats-d-un-contact.md): Apprenez ce que signifie chaque statut de contact LearnyMail et son impact sur vos communications par email. - [Comment envoyer un sms dans LearnyMail ?](http://help.learnybox.com/fr/articles/1649702-comment-envoyer-un-sms-dans-learnymail.md): Envoyer un sms dans LearnyMail - [Comment modifier le délai d'envoi des emails dans une séquence ?](http://help.learnybox.com/fr/articles/1771100-comment-modifier-le-delai-d-envoi-des-emails-dans-une-sequence.md): Mettre un délai pour envoyer les mails d'une séquence, modifier le délai, mettre un fuseau horaire pour le mail, mettre une heure d'envoi - [Où importer des contacts mails ?](http://help.learnybox.com/fr/articles/2075192-ou-importer-des-contacts-mails.md): Importez des contacts dans votre base de données LearnyMail depuis un fichier CSV ou d’autres sources Learnybox. - [Comment supprimer des contacts non RGPD ?](http://help.learnybox.com/fr/articles/2189371-comment-supprimer-des-contacts-non-rgpd.md): RGPD, LearnyMail, contacts, supprimer, trier, rechercher, filtre - [Comment créer des tags ?](http://help.learnybox.com/fr/articles/2377649-comment-creer-des-tags.md): Apprenez à créer, utiliser et gérer vos tags dans LearnyMail. - [Comment activer une séquence ?](http://help.learnybox.com/fr/articles/2473158-comment-activer-une-sequence.md): Apprenez à réactiver une séquence email désactivée dans LearnyMail. - [Quelle est la différence entre les envois et les contacts d'une séquence mail ?](http://help.learnybox.com/fr/articles/3286354-quelle-est-la-difference-entre-les-envois-et-les-contacts-d-une-sequence-mail.md): Apprenez comment les contacts progressent dans une séquence email et comment les étapes, les envois et les contacts sont liés. - [Comment puis-je changer le logo qui apparaît dans les emails envoyés depuis ma plateforme LearnyBox ?](http://help.learnybox.com/fr/articles/1547734-comment-puis-je-changer-le-logo-qui-apparait-dans-les-emails-envoyes-depuis-ma-plateforme-learnybox.md): changer, modifier, supprimer, logo, email, learnymail - [Comment ajouter un tag à mes contacts lorsqu'ils arrivent à la fin de ma séquence ?](http://help.learnybox.com/fr/articles/1547824-comment-ajouter-un-tag-a-mes-contacts-lorsqu-ils-arrivent-a-la-fin-de-ma-sequence.md): Créez une action automatisée pour attribuer un tag aux contacts lorsqu’ils atteignent la fin d’une séquence email. - [Comment envoyer un email à certains de mes contacts uniquement ?](http://help.learnybox.com/fr/articles/1547831-comment-envoyer-un-email-a-certains-de-mes-contacts-uniquement.md): Apprenez à envoyer ou programmer un email uniquement à un groupe ciblé de contacts. - [Dans ma séquence, je souhaite envoyer un email uniquement le lundi, comment faire ?](http://help.learnybox.com/fr/articles/1547848-dans-ma-sequence-je-souhaite-envoyer-un-email-uniquement-le-lundi-comment-faire.md): Apprenez à programmer un email de séquence afin qu’il soit envoyé uniquement certains jours de la semaine. - [Comment tester la délivrabilité d'un de mes emails ?](http://help.learnybox.com/fr/articles/1547849-comment-tester-la-delivrabilite-d-un-de-mes-emails.md): Apprenez à tester la délivrabilité d’un email spécifique et à consulter les recommandations pour optimiser son placement en boîte de réception. - [Mes mails se désactivent ou ne s'envoient pas](http://help.learnybox.com/fr/articles/5441100-mes-mails-se-desactivent-ou-ne-s-envoient-pas.md): Apprenez à vérifier le Spam score de votre email et à corriger les problèmes qui pourraient empêcher son envoi. - [Mes clients ne reçoivent pas mes mails, pourquoi ?](http://help.learnybox.com/fr/articles/1771430-mes-clients-ne-recoivent-pas-mes-mails-pourquoi.md): Les clients ne reçoivent pas de mails, les mails tombent en SPAM, les mails ne sont pas reçus - [Comment ajouter une signature à mes emails ?](http://help.learnybox.com/fr/articles/1649676-comment-ajouter-une-signature-a-mes-emails.md): Ajouter une signature à mes emails - [Comment déplacer les contacts dans une séquence ?](http://help.learnybox.com/fr/articles/1547844-comment-deplacer-les-contacts-dans-une-sequence.md): Comment mettre un contact à une autre étape dans une séquence mail ? - [J'ai créé une séquence pour les membres de ma formation, comment importer les membres déjà existants dans cette séquence ?](http://help.learnybox.com/fr/articles/1547829-j-ai-cree-une-sequence-pour-les-membres-de-ma-formation-comment-importer-les-membres-deja-existants-dans-cette-sequence.md) - [Si j'ajoute un email à la fin de ma séquence, mes contacts le recevront-ils ?](http://help.learnybox.com/fr/articles/1547839-si-j-ajoute-un-email-a-la-fin-de-ma-sequence-mes-contacts-le-recevront-ils.md): Découvrez comment LearnyMail gère les nouvelles étapes ajoutées à une séquence existante, selon que les contacts sont encore actifs dans la séquence ou l’ont déjà terminée. - [Mails - Configurer votre domaine d'envoi](http://help.learnybox.com/fr/articles/9706318-mails-configurer-votre-domaine-d-envoi.md): Quels sont les champs a créer chez votre hébergeur pour bien configurer votre domaine d'envoi ? - [Bien entretenir votre base de contacts](http://help.learnybox.com/fr/articles/10638305-bien-entretenir-votre-base-de-contacts.md): Pourquoi nettoyer sa base de contact email est important et quelques bonnes pratiques - [Pourquoi mes emails arrivent en spam ?](http://help.learnybox.com/fr/articles/13349383-pourquoi-mes-emails-arrivent-en-spam.md): Compréhension et bonnes pratique à suivre pour améliorer sa dévrabilité de ses emails. - [Comment créer une boucle de séquence ?](http://help.learnybox.com/fr/articles/16161860-comment-creer-une-boucle-de-sequence.md): Créez un enchaînement automatique entre plusieurs séquences d’emails pour maintenir un contact dans un parcours récurrent. - [Comment inviter un de mes présentateurs pendant mon prochain webinaire live ?](http://help.learnybox.com/fr/articles/1547694-comment-inviter-un-de-mes-presentateurs-pendant-mon-prochain-webinaire-live.md): conférence - [Comment envoyer le lien du replay à mes inscrits ?](http://help.learnybox.com/fr/articles/1547696-comment-envoyer-le-lien-du-replay-a-mes-inscrits.md): Apprenez à activer les replays de vos webinaires et à envoyer le lien du replay aux inscrits à votre webinaire live. - [Comment envoyer un sms aux inscrits de mon webinaire live ?](http://help.learnybox.com/fr/articles/1649700-comment-envoyer-un-sms-aux-inscrits-de-mon-webinaire-live.md): Prévenez vos inscrits par SMS depuis votre webinaire live, après avoir connecté votre compte Twilio à LearnyBox - [Comment inscrire manuellement un participant dans une autre conférence](http://help.learnybox.com/fr/articles/2067465-comment-inscrire-manuellement-un-participant-dans-une-autre-conference.md): inscrire participant, conférence, inscription manuelle, autre, manuellement - [Comment configurer mon compte Youtube ?](http://help.learnybox.com/fr/articles/3942127-comment-configurer-mon-compte-youtube.md): Activez les fonctionnalités YouTube nécessaires pour diffuser vos webinaires live via YouTube. - [Comment afficher un diaporama pendant un webinaire live ?](http://help.learnybox.com/fr/articles/1547693-comment-afficher-un-diaporama-pendant-un-webinaire-live.md): Partage dipaporama, partage ecran - [Sur un webinaire live est-il possible d'obtenir une liste des personnes qui ont participés ?](http://help.learnybox.com/fr/articles/1547709-sur-un-webinaire-live-est-il-possible-d-obtenir-une-liste-des-personnes-qui-ont-participes.md): participant, conference, personne connecte - [Quelle est la différence entre une conférence \(webinaire\) et un autowebinaire ?](http://help.learnybox.com/fr/articles/1680655-quelle-est-la-difference-entre-une-conference-webinaire-et-un-autowebinaire.md): Découvrez les principales différences entre les webinaires live et les autowebinaires \(webinaires evergreen\). - [Comment réduire le bruit de fond pendant vos webinaires live ?](http://help.learnybox.com/fr/articles/6022906-comment-reduire-le-bruit-de-fond-pendant-vos-webinaires-live.md): Réduire le bruit de fond pendant les conférences - [Que faire en cas de coupure lors de ma conférence ?](http://help.learnybox.com/fr/articles/7120659-que-faire-en-cas-de-coupure-lors-de-ma-conference.md): Apprenez quoi faire si un webinaire live est interrompu par des problèmes de connexion ou d’autres incidents, et comment redémarrer et reprendre la diffusion. - [Comment télécharger un webinaire après diffusion](http://help.learnybox.com/fr/articles/11461712-comment-telecharger-un-webinaire-apres-diffusion.md): Comment récupérer la vidéo d'une conférence en ligne via Learnybox - [Comment activer et limiter l'accès au replay de votre webinaire live](http://help.learnybox.com/fr/articles/11699408-comment-activer-et-limiter-l-acces-au-replay-de-votre-webinaire-live.md): webinaire live, replay, fin du webinaire, activer le replay, désactiver le replay, disponibilité du replay, limiter l'accès au replay - [Comprendre le nombre de participants et le graphique dans le rapport d'un webinaire ?](http://help.learnybox.com/fr/articles/13609974-comprendre-le-nombre-de-participants-et-le-graphique-dans-le-rapport-d-un-webinaire.md): Apprenez à interpréter le nombre de participants et le graphique de participation dans le rapport d’un webinaire. - [Comment paramétrer un webinaire live étape par étape ?](http://help.learnybox.com/fr/articles/15285921-comment-parametrer-un-webinaire-live-etape-par-etape.md): Configurez chaque onglet de votre webinaire live pour préparer l’inscription, la diffusion, les interactions, le replay et le suivi. - [Comment créer et modifier les informations d'un présentateur de webinaire live ?](http://help.learnybox.com/fr/articles/15445078-comment-creer-et-modifier-les-informations-d-un-presentateur-de-webinaire-live.md): Ajoutez ou mettez à jour les informations visibles d’un présentateur dans vos webinaires live. - [Comment utiliser les documents d’émargement dans un webinaire live ?](http://help.learnybox.com/fr/articles/15502655-comment-utiliser-les-documents-d-emargement-dans-un-webinaire-live.md): Activez l’émargement pour suivre la présence des participants et générer les documents associés. - [Comment configurer Youtube pour diffuser son webinaire sur Learnybox ?](http://help.learnybox.com/fr/articles/15552051-comment-configurer-youtube-pour-diffuser-son-webinaire-sur-learnybox.md): Associez votre webinaire live à votre chaîne YouTube pour gérer la diffusion depuis LearnyBox. - [Peut-on conserver le même lien d'inscription pour plusieurs webinaires live ?](http://help.learnybox.com/fr/articles/15564941-peut-on-conserver-le-meme-lien-d-inscription-pour-plusieurs-webinaires-live.md): Réutilisez votre lien d'inscription existant en réinitialisant le webinaire déjà créé. - [Pourquoi ai-je le message « adresse mail refusée » lors de l'accès à un webinaire live ?](http://help.learnybox.com/fr/articles/15550931-pourquoi-ai-je-le-message-adresse-mail-refusee-lors-de-l-acces-a-un-webinaire-live.md): Comprendre l'origine de ce message et savoir comment débloquer l'accès au webinaire. - [Comment transformer un webinaire live en evergreen / auto-webinaire ?](http://help.learnybox.com/fr/articles/8177082-comment-transformer-un-webinaire-live-en-evergreen-auto-webinaire.md): autowebinaire, conference, direct, conference auto - [Qu'est ce qu'un auto-webinaire?](http://help.learnybox.com/fr/articles/1476436-qu-est-ce-qu-un-auto-webinaire.md): Conférences pré-enregistrées, Répétition du webinaire selon des horaires paramétrables, Webinaire evergreen, webinaire automatique - [Comment obtenir le rapport détaillé des diffusions d'auto-webinaires ?](http://help.learnybox.com/fr/articles/3002514-comment-obtenir-le-rapport-detaille-des-diffusions-d-auto-webinaires.md): rapport, diffusion, autowebinaire, statistiques, rediffusion, détails - [Comment envoyer un SMS aux inscrits de mon autowebinaire ?](http://help.learnybox.com/fr/articles/1649701-comment-envoyer-un-sms-aux-inscrits-de-mon-autowebinaire.md): Prévenez vos inscrits par SMS avant ou après leur inscription à votre autowebinaire. - [Comment paramétrer un auto-webinaire ?](http://help.learnybox.com/fr/articles/15290145-comment-parametrer-un-auto-webinaire.md): Automatisez la diffusion de vos webinaires pour toucher vos prospects au bon moment, sans être présent en direct. - [J'ai créé un formulaire de capture, comment l'insérer sur mon site ?](http://help.learnybox.com/fr/articles/1547821-j-ai-cree-un-formulaire-de-capture-comment-l-inserer-sur-mon-site.md) - [Comment préremplir un formulaire de capture avec le prénom et l'adresse email des visiteurs ?](http://help.learnybox.com/fr/articles/1547673-comment-preremplir-un-formulaire-de-capture-avec-le-prenom-et-l-adresse-email-des-visiteurs.md) - [Comment résoudre les refus d’IP lors de la soumission de formulaires ?](http://help.learnybox.com/fr/articles/15870263-comment-resoudre-les-refus-d-ip-lors-de-la-soumission-de-formulaires.md): Comment résoudre les refus d’IP lors de la soumission de formulaires ? - [Qu'est-ce que le menu Formulaires de capture ?](http://help.learnybox.com/fr/articles/15861265-qu-est-ce-que-le-menu-formulaires-de-capture.md): Retrouvez tous vos formulaires de capture et créez-en de nouveaux depuis un seul espace. - [Comment créer une notification web/push ?](http://help.learnybox.com/fr/articles/2270779-comment-creer-une-notification-web-push.md): Apprenez à créer une campagne de notifications web/push et à envoyer des notifications à vos abonnés. - [Comment faire un A/B test \(ou Split-Test\) entre deux pages ?](http://help.learnybox.com/fr/articles/1547679-comment-faire-un-a-b-test-ou-split-test-entre-deux-pages.md): split test, mise en concurrence, comparer, performance - [Comment comprendre le menu A/B tests ?](http://help.learnybox.com/fr/articles/15819317-comment-comprendre-le-menu-a-b-tests.md): Comparez plusieurs versions d'une même page afin d'identifier celle qui obtient les meilleurs résultats selon votre objectif de conversion. - [Comment mettre une vidéo en fond d'écran d'une page?](http://help.learnybox.com/fr/articles/6095957-comment-mettre-une-video-en-fond-d-ecran-d-une-page.md): fond d'écran, vidéo - [Comment ajouter une ancre sur une page](http://help.learnybox.com/fr/articles/3811003-comment-ajouter-une-ancre-sur-une-page.md): Ajouter une ancre sur une page, ajouter, ancre, page, formation, learnyformation, - [Comment insérer du code CSS ou JavaScript sur une page ?](http://help.learnybox.com/fr/articles/5405676-comment-inserer-du-code-css-ou-javascript-sur-une-page.md): Apprenez à ajouter du CSS ou du JavaScript personnalisé à une page depuis l’éditeur de page. - [Comment créer une sauvegarde d'une page ?](http://help.learnybox.com/fr/articles/1649661-comment-creer-une-sauvegarde-d-une-page.md): Créer une sauvegarde d'une page - [Comment restaurer une sauvegarde d'une page ?](http://help.learnybox.com/fr/articles/1649671-comment-restaurer-une-sauvegarde-d-une-page.md): Restaurer une sauvegarde d'une page - [Comment mettre en place une redirection d'une page vers une autre ?](http://help.learnybox.com/fr/articles/1547676-comment-mettre-en-place-une-redirection-d-une-page-vers-une-autre.md) - [Comment désactiver le pré-chargement automatique sur les vidéos d'une même page ?](http://help.learnybox.com/fr/articles/2377696-comment-desactiver-le-pre-chargement-automatique-sur-les-videos-d-une-meme-page.md): Apprenez à désactiver le préchargement automatique des vidéos afin d’améliorer la vitesse de chargement des pages contenant plusieurs vidéos. - [Comment bien utiliser du code personnalisé sur LearnyBox ?](http://help.learnybox.com/fr/articles/15341130-comment-bien-utiliser-du-code-personnalise-sur-learnybox.md): Appliquez les bonnes pratiques de base pour limiter les problèmes d'affichage, les dysfonctionnements de page et les conflits avec l'interface LearnyBox. - [Est-ce qu’on peut ajouter de nouvelles polices d'écriture?](http://help.learnybox.com/fr/articles/15444670-est-ce-qu-on-peut-ajouter-de-nouvelles-polices-d-ecriture.md): Ajoutez des polices Google Fonts à vos pages, soit page par page, soit via un code personnalisé pour une application plus globale. - [Comment restaurer une sauvegarde d'une page ?](http://help.learnybox.com/fr/articles/11642611-comment-restaurer-une-sauvegarde-d-une-page.md): Restaurer une sauvegarde d'une page - [Comment changer le thème de mon site ?](http://help.learnybox.com/fr/articles/1547657-comment-changer-le-theme-de-mon-site.md) - [Comment personnaliser la page d'erreur 404 de LearnyBox ?](http://help.learnybox.com/fr/articles/1547674-comment-personnaliser-la-page-d-erreur-404-de-learnybox.md) - [Où mettre les informations légales ? \(CGV, mentions légales, RGPD...\)](http://help.learnybox.com/fr/articles/1778643-ou-mettre-les-informations-legales-cgv-mentions-legales-rgpd.md): Apprenez où ajouter vos informations légales et comment les afficher dans le pied de page de votre site et de vos tunnels. - [Comment importer mes articles WordPress dans mon blog ?](http://help.learnybox.com/fr/articles/2269625-comment-importer-mes-articles-wordpress-dans-mon-blog.md): importer, exporter, articles, commentaires, médias, wordpress, site blog, learnybox - [Comment modifier la couleur par défaut des liens dans mon site ?](http://help.learnybox.com/fr/articles/2422212-comment-modifier-la-couleur-par-defaut-des-liens-dans-mon-site.md): liens, bleu, couleur, site, page, modifier, changer, blog, réglages, thèmes - [Est-il possible d'intégrer LearnyBox sur un site web extérieur ?](http://help.learnybox.com/fr/articles/1547651-est-il-possible-d-integrer-learnybox-sur-un-site-web-exterieur.md) - [Comment programmer mes articles à l'avance ?](http://help.learnybox.com/fr/articles/1547678-comment-programmer-mes-articles-a-l-avance.md): Apprenez à programmer la publication automatique de vos articles de blog à une date et une heure précises. - [Comment désactiver les commentaires sur un de mes articles ?](http://help.learnybox.com/fr/articles/1547681-comment-desactiver-les-commentaires-sur-un-de-mes-articles.md): Apprenez à désactiver les commentaires et à masquer les commentaires existants sur vos articles de blog nouveaux ou déjà publiés. - [Comment changer le nombre d'articles affichés sur mon site ?](http://help.learnybox.com/fr/articles/1547682-comment-changer-le-nombre-d-articles-affiches-sur-mon-site.md): Apprenez à définir le nombre d’articles affichés sur la page principale de votre blog. - [Comment intégrer du code de tracking dans mon site LearnyBox ?](http://help.learnybox.com/fr/articles/1547648-comment-integrer-du-code-de-tracking-dans-mon-site-learnybox.md): code tracking site paramètres - [Comment changer la favicon de mon site ou de mon tunnel ?](http://help.learnybox.com/fr/articles/1649674-comment-changer-la-favicon-de-mon-site-ou-de-mon-tunnel.md): Changer la favicon de mon site - [Comment mettre une page d'un tunnel en page d'accueil sur mon site ?](http://help.learnybox.com/fr/articles/2267118-comment-mettre-une-page-d-un-tunnel-en-page-d-accueil-sur-mon-site.md): page accueil, tunnel, page, site, blog, réglages, paramétrer, direction, vente, capture - [Comment ajouter un code de suivi sur mon site tel que Google Analytics ou Facebook pixel ?](http://help.learnybox.com/fr/articles/1547658-comment-ajouter-un-code-de-suivi-sur-mon-site-tel-que-google-analytics-ou-facebook-pixel.md): meta tracking tracker - [Que faire si la page d'accueil de mon site génère une erreur 404](http://help.learnybox.com/fr/articles/3994691-que-faire-si-la-page-d-accueil-de-mon-site-genere-une-erreur-404.md) - [Comment personnaliser la page de connexion à ma formation ?](http://help.learnybox.com/fr/articles/1547590-comment-personnaliser-la-page-de-connexion-a-ma-formation.md): personnaliser page connexion, modifier page connexion, formation, membres, plateforme de formation - [Comment relancer un abonnement désactivé ?](http://help.learnybox.com/fr/articles/2071005-comment-relancer-un-abonnement-desactive.md): relancer abonnement, réactiver abonnement, prélever, désactivé, activé, programmer - [Comment créer manuellement une transaction ?](http://help.learnybox.com/fr/articles/2186053-comment-creer-manuellement-une-transaction.md): créer transaction, client, manuellement, learnytransactions, paiement - [Comment fusionner deux comptes utilisateurs ?](http://help.learnybox.com/fr/articles/3815258-comment-fusionner-deux-comptes-utilisateurs.md) - [Comment exporter mes factures en format CSV ou PDF ?](http://help.learnybox.com/fr/articles/1649672-comment-exporter-mes-factures-en-format-csv-ou-pdf.md): Exporter mes factures en format CSV ou PDF - [Comment rembourser une transaction ?](http://help.learnybox.com/fr/articles/1649682-comment-rembourser-une-transaction.md): Apprenez à effectuer un remboursement total ou partiel d’une transaction directement depuis votre compte Learnybox. - [Un client s'est trompé d'adresse email lors de sa commande. Comment la corriger dans la transaction?](http://help.learnybox.com/fr/articles/1832768-un-client-s-est-trompe-d-adresse-email-lors-de-sa-commande-comment-la-corriger-dans-la-transaction.md): mettre une transaction sur un autre compte, rattacher une transaction à une adresse email, transaction, modifier transaction - [Comment générer les factures automatiquement ?](http://help.learnybox.com/fr/articles/1547786-comment-generer-les-factures-automatiquement.md) - [Je voudrais savoir quel est le moyen de paiement le plus utilisé par mes clients, comment faire ?](http://help.learnybox.com/fr/articles/1547818-je-voudrais-savoir-quel-est-le-moyen-de-paiement-le-plus-utilise-par-mes-clients-comment-faire.md) - [Un membre souhaite annuler son abonnement, comment faire ?](http://help.learnybox.com/fr/articles/1547593-un-membre-souhaite-annuler-son-abonnement-comment-faire.md) - [Comment récupérer toutes les factures de mes clients ?](http://help.learnybox.com/fr/articles/1547793-comment-recuperer-toutes-les-factures-de-mes-clients.md): Apprenez à exporter et télécharger vos factures clients au format PDF ou CSV. - [Comment peut-on modifier l'apparence des factures ?](http://help.learnybox.com/fr/articles/1547798-comment-peut-on-modifier-l-apparence-des-factures.md): Apprenez à personnaliser vos factures en ajoutant votre logo, les informations de votre société et des informations complémentaires. - [Un client souhaite décaler la date du prochain prélèvement, comment faire ?](http://help.learnybox.com/fr/articles/1547620-un-client-souhaite-decaler-la-date-du-prochain-prelevement-comment-faire.md): Représenter un paiement, modifier l'échéance d'un abonnement, modifier le nombre de paiement restant - [Comment afficher des informations conditionnées sur mes factures ?](http://help.learnybox.com/fr/articles/5945523-comment-afficher-des-informations-conditionnees-sur-mes-factures.md): Affichez automatiquement les bonnes mentions sur vos factures : selon le pays de l'acheteur, franchise en base, autoliquidation… en fonction de chaque situation. - [Comment activer la facture électronique en Belgique \(Peppol\) ?](http://help.learnybox.com/fr/articles/13263210-comment-activer-la-facture-electronique-en-belgique-peppol.md): Pour les entreprises établies en Belgique : activez la facturation électronique dans LearnyBox et complétez la vérification de votre entreprise, étape par étape. - [Le virement de mon client n’est pas arrivé avec LearnyPay Virement](http://help.learnybox.com/fr/articles/15176030-le-virement-de-mon-client-n-est-pas-arrive-avec-learnypay-virement.md): Comprendre les causes possibles et savoir quoi vérifier pour retrouver rapidement un virement ou demander une investigation - [Qu'est-ce que la TVA intracommunautaire et quand s'applique-t-elle ?](http://help.learnybox.com/fr/articles/15203259-qu-est-ce-que-la-tva-intracommunautaire-et-quand-s-applique-t-elle.md): Comprenez dans quels cas la TVA intracommunautaire s’applique. - [LearnyBox dispose-t-il d’un système de recouvrement ?](http://help.learnybox.com/fr/articles/15392523-learnybox-dispose-t-il-d-un-systeme-de-recouvrement.md): Comprenez comment LearnyBox gère automatiquement les échecs de prélèvement et comment relancer un client en cas d’impayé. - [Comment personnaliser mes factures ?](http://help.learnybox.com/fr/articles/15444770-comment-personnaliser-mes-factures.md): Ajoutez vos informations de facturation et affichez des mentions spécifiques selon vos besoins. - [Comment comprendre le tableau de bord de la facturation électronique ?](http://help.learnybox.com/fr/articles/15445211-comment-comprendre-le-tableau-de-bord-de-la-facturation-electronique.md): Suivez l’état de vos factures électroniques et identifiez rapidement les factures à vérifier. - [Êtes-vous concerné\(e\) par la facturation électronique en 2026 et 2027 ?](http://help.learnybox.com/fr/articles/15922177-etes-vous-concerne-e-par-la-facturation-electronique-en-2026-et-2027.md): Entreprises françaises : comprenez ce que la réforme change pour votre activité en ligne et par où commencer. - [Quel est le calendrier de la facturation électronique pour votre activité ?](http://help.learnybox.com/fr/articles/15923471-quel-est-le-calendrier-de-la-facturation-electronique-pour-votre-activite.md): Identifiez votre première échéance et les démarches à effectuer pour vous y préparer. - [Une micro-entreprise bénéficiant de la franchise en base de TVA est-elle concernée par la facturation électronique ?](http://help.learnybox.com/fr/articles/15923645-une-micro-entreprise-beneficiant-de-la-franchise-en-base-de-tva-est-elle-concernee-par-la-facturation-electronique.md): Auto-entrepreneur, solo-entrepreneur : préparez-vous aux obligations de réception, d’émission et de transmission des données prévues en 2026 et 2027. - [Comment LearnyBox vous permettra de respecter les obligations de facturation électronique en France ?](http://help.learnybox.com/fr/articles/15923852-comment-learnybox-vous-permettra-de-respecter-les-obligations-de-facturation-electronique-en-france.md): Découvrez le rôle de LearnyBox pour l’émission de vos factures et les démarches à effectuer pour leur réception. - [Que faire si un produit apparaît en "non disponible" dans mon formulaire de paiement ?](http://help.learnybox.com/fr/articles/2185665-que-faire-si-un-produit-apparait-en-non-disponible-dans-mon-formulaire-de-paiement.md): Apprenez pourquoi un produit peut apparaître comme indisponible dans un formulaire de paiement et comment rétablir sa disponibilité. - [Comment paramétrer un système d'abonnement ?](http://help.learnybox.com/fr/articles/2189026-comment-parametrer-un-systeme-d-abonnement.md): Tutoriel pour vous permettre de proposer à vos clients un paiement automatisé sans limite dans le temps - [Comment masquer le montant total dans vos formulaires de paiement ?](http://help.learnybox.com/fr/articles/2189941-comment-masquer-le-montant-total-dans-vos-formulaires-de-paiement.md): Découvrez comment masquer le montant total de la commande dans vos formulaires de paiement. - [Comment rediriger le client après un paiement validé ?](http://help.learnybox.com/fr/articles/3002487-comment-rediriger-le-client-apres-un-paiement-valide.md): Apprenez à rediriger vos clients vers une page Learnybox ou une URL externe après leur paiement. - [Comment créer un bon de réduction ?](http://help.learnybox.com/fr/articles/1649686-comment-creer-un-bon-de-reduction.md): La gestion des bons de réduction dans vos formulaires de paiement - [Comment gérer la quantité de mes produits ?](http://help.learnybox.com/fr/articles/1649693-comment-gerer-la-quantite-de-mes-produits.md): Apprenez à définir des limites de quantité et à gérer la disponibilité des stocks pour les produits de vos offres. - [Comment modifier la devise d'un formulaire de paiement\(une offre\)?](http://help.learnybox.com/fr/articles/1710366-comment-modifier-la-devise-d-un-formulaire-de-paiement-une-offre.md): Modifier la devise de vos formulaires de paiement, changer la devise d'un produit - [Comment forcer les visiteurs à accepter mes conditions générales de vente lors de leur paiement ?](http://help.learnybox.com/fr/articles/1547788-comment-forcer-les-visiteurs-a-accepter-mes-conditions-generales-de-vente-lors-de-leur-paiement.md) - [Comment créer un formulaire de paiement pour vendre ma formation ?](http://help.learnybox.com/fr/articles/1547791-comment-creer-un-formulaire-de-paiement-pour-vendre-ma-formation.md): Apprenez à créer une offre et à configurer un formulaire de paiement pour vendre vos produits ou formations. - [Comment configurer le taux de TVA par pays ?](http://help.learnybox.com/fr/articles/1547804-comment-configurer-le-taux-de-tva-par-pays.md): Apprenez à configurer les taux de TVA par pays pour vos formulaires de paiement. - [Est-il possible de vendre des produits avec un paiement mensuel ?](http://help.learnybox.com/fr/articles/1547809-est-il-possible-de-vendre-des-produits-avec-un-paiement-mensuel.md) - [Je souhaite récupérer l'adresse, le téléphone, le code postal... de mes visiteurs lors de leur commande, comment faire ?](http://help.learnybox.com/fr/articles/1547816-je-souhaite-recuperer-l-adresse-le-telephone-le-code-postal-de-mes-visiteurs-lors-de-leur-commande-comment-faire.md) - [Comment proposer l'achat de crédit de coachings à mes clients ?](http://help.learnybox.com/fr/articles/1547591-comment-proposer-l-achat-de-credit-de-coachings-a-mes-clients.md): Apprenez à créer une offre basée sur des crédits permettant à vos clients d’acheter des crédits pour des actions liées à une formation \(publier un fichier sur l'espace collaboratif, demande de corr... - [Est-il possible de vendre plusieurs formations ou produits sur une même page ?](http://help.learnybox.com/fr/articles/1547795-est-il-possible-de-vendre-plusieurs-formations-ou-produits-sur-une-meme-page.md) - [Comment proposer un paiement en 1 fois et en plusieurs fois ?](http://help.learnybox.com/fr/articles/1547796-comment-proposer-un-paiement-en-1-fois-et-en-plusieurs-fois.md): Configurez plusieurs moyens de paiement pour laisser vos clients choisir le rythme qui leur convient. - [Comment créer un order bump ?](http://help.learnybox.com/fr/articles/1649689-comment-creer-un-order-bump.md): Les order bump dans les formulaires de paiement - [Stripe : activation des moyens de paiement](http://help.learnybox.com/fr/articles/10920281-stripe-activation-des-moyens-de-paiement.md): Découvrez comment activer les moyens de paiement depuis votre compte Stripe - [Changer le modèle d'une offre](http://help.learnybox.com/fr/articles/13127316-changer-le-modele-d-une-offre.md): Choisir un formulaire de paiement constitué de 1 ou 3 étapes - [Comment appliquer des frais sur un paiement en plusieurs fois ou un abonnement ?](http://help.learnybox.com/fr/articles/15260520-comment-appliquer-des-frais-sur-un-paiement-en-plusieurs-fois-ou-un-abonnement.md): Configurez une augmentation sur un moyen de paiement et choisissez comment la TVA doit être appliquée sur ces frais. - [Comment utiliser le mode test de Stripe sur LearnyBox ?](http://help.learnybox.com/fr/articles/15700488-comment-utiliser-le-mode-test-de-stripe-sur-learnybox.md): Simulez un paiement depuis vos formulaires sans débiter une carte bancaire réelle. - [Comment créer un produit donnant accès à plusieurs formations ou communautés ?](http://help.learnybox.com/fr/articles/15898930-comment-creer-un-produit-donnant-acces-a-plusieurs-formations-ou-communautes.md): Regroupez plusieurs contenus dans un seul produit et proposez-les à un prix unique. - [Produits multi-formations : réponses aux questions fréquentes](http://help.learnybox.com/fr/articles/15899155-produits-multi-formations-reponses-aux-questions-frequentes.md): Comprenez comment les produits multi-formations fonctionnent dans vos offres et ce qu’ils changent pour vos clients - [Créer des bundles et des offres à paliers : les bonnes pratiques](http://help.learnybox.com/fr/articles/15899745-creer-des-bundles-et-des-offres-a-paliers-les-bonnes-pratiques.md): Construisez un catalogue plus clair et augmentez votre panier moyen grâce aux produits multi-formations. - [Comprendre l'onglet Paramètres d'une offre](http://help.learnybox.com/fr/articles/15859825-comprendre-l-onglet-parametres-d-une-offre.md): Découvrez les différentes options disponibles dans l'onglet Paramètres pour personnaliser le fonctionnement de votre offre. - [Quelle est la différence entre les termes suivants : utilisateurs, membres, contacts, clients.](http://help.learnybox.com/fr/articles/14689486-quelle-est-la-difference-entre-les-termes-suivants-utilisateurs-membres-contacts-clients.md): utilisateurs, crm, membres, formation, contact, autorépondeur, clients - [Comment gérer un litige LearnyPay ?](http://help.learnybox.com/fr/articles/2378343-comment-gerer-un-litige-learnypay.md): learnypay, transaction, paiement, litige, régler, cloturer, document - [Qu'est-ce que LearnyPay ?](http://help.learnybox.com/fr/articles/1547787-qu-est-ce-que-learnypay.md): Comment créer votre portefeuille LearnyPay ? - [Comment intégrer LearnyPay dans mon formulaire de paiement ?](http://help.learnybox.com/fr/articles/1547811-comment-integrer-learnypay-dans-mon-formulaire-de-paiement.md): Learnypay, formulaire de paiement - [Comment demander un transfert de mon solde LearnyPay sur mon compte bancaire ?](http://help.learnybox.com/fr/articles/1547813-comment-demander-un-transfert-de-mon-solde-learnypay-sur-mon-compte-bancaire.md) - [Comment créer votre portefeuille LearnyPay ?](http://help.learnybox.com/fr/articles/3978241-comment-creer-votre-portefeuille-learnypay.md): Suivez les étapes pour ouvrir votre portefeuille LearnyPay et commencer à encaisser vos clients en toute sécurité. - [Comment modifier le type de société dans Learnypay?](http://help.learnybox.com/fr/articles/5701627-comment-modifier-le-type-de-societe-dans-learnypay.md): Apprenez à mettre à jour votre type de société sur LearnyPay et à comprendre son impact sur la validation de votre compte. - [Quels sont les documents demandés pour la validation de mon compte LearnyPay ?](http://help.learnybox.com/fr/articles/5126515-quels-sont-les-documents-demandes-pour-la-validation-de-mon-compte-learnypay.md): Préparez les bons documents pour valider votre portefeuille LearnyPay le plus facilement et rapidement possible. - [On me demande de mettre à jour mes documents Learnypay, pourquoi ?](http://help.learnybox.com/fr/articles/13449866-on-me-demande-de-mettre-a-jour-mes-documents-learnypay-pourquoi.md): Portefeuille Learnypay et documents. Mise à jour du portefeuille - [LearnyPay Virement : que faire en cas de virement incomplet ou erroné de votre client ?](http://help.learnybox.com/fr/articles/13845956-learnypay-virement-que-faire-en-cas-de-virement-incomplet-ou-errone-de-votre-client.md): Montant incorrect, virement en trop ou paiement partiel : voici comment réagir. - [Pourquoi les documents de mon portefeuille LearnyPay sont ils refusés ?](http://help.learnybox.com/fr/articles/14076811-pourquoi-les-documents-de-mon-portefeuille-learnypay-sont-ils-refuses.md): Trouvez le motif de rejet de vos documents du portefeuille LearnyPay - [Qu'est-ce que LearnyPay Virement ? Comment cela fonctionne t-il ?](http://help.learnybox.com/fr/articles/14470792-qu-est-ce-que-learnypay-virement-comment-cela-fonctionne-t-il.md): Encaissez vos clients par virement bancaire grâce à la technologie d'IBAN virtuel, sans plafond de montant et avec des délais quasi instantanés. - [Comment configurer LearnyPay Virement sur une offre ?](http://help.learnybox.com/fr/articles/14484958-comment-configurer-learnypay-virement-sur-une-offre.md): Activez le paiement par virement en quelques clics et commencez à encaisser vos clients sans plafond de montant. - [Pourquoi les fonds sur LearnyBox sont-ils bloqués pendant 7 jours et comment cela fonctionne-t-il ?](http://help.learnybox.com/fr/articles/15423435-pourquoi-les-fonds-sur-learnybox-sont-ils-bloques-pendant-7-jours-et-comment-cela-fonctionne-t-il.md): Comprendre le délai de sécurité appliqué avant le transfert de vos fonds vers votre compte bancaire. - [Que signifient les statuts de transaction LearnyPay ?](http://help.learnybox.com/fr/articles/15552383-que-signifient-les-statuts-de-transaction-learnypay.md): Identifiez rapidement l’état d’un paiement et consultez le détail d’une erreur si besoin. - [Comment activer les virements automatiques de votre portefeuille LearnyPay vers votre compte bancaire ?](http://help.learnybox.com/fr/articles/15887485-comment-activer-les-virements-automatiques-de-votre-portefeuille-learnypay-vers-votre-compte-bancaire.md): Programmez vos virements pour transférer régulièrement votre solde disponible sur votre compte bancaire, sans intervention manuelle. - [Est-il possible de récupérer de l'argent après un transfert LearnyPay vers un compte bancaire clôturé ?](http://help.learnybox.com/fr/articles/15479309-est-il-possible-de-recuperer-de-l-argent-apres-un-transfert-learnypay-vers-un-compte-bancaire-cloture.md) - [Que faire si votre portefeuille LearnyPay \> Transferts affiche « Authentification nécessaire » ?](http://help.learnybox.com/fr/articles/16110215-que-faire-si-votre-portefeuille-learnypay-transferts-affiche-authentification-necessaire.md): Finalisez votre authentification pour débloquer votre transfert. - [Comment transférer les fonds de votre portefeuille LearnyPay ?](http://help.learnybox.com/fr/articles/16151595-comment-transferer-les-fonds-de-votre-portefeuille-learnypay.md): Transférez les fonds disponibles de votre portefeuille LearnyPay vers votre compte bancaire, manuellement ou automatiquement. - [Comment créer une campagne d'affiliation pour que mes partenaires puissent vendre ma formation ?](http://help.learnybox.com/fr/articles/1547766-comment-creer-une-campagne-d-affiliation-pour-que-mes-partenaires-puissent-vendre-ma-formation.md): Apprenez à configurer une campagne d’affiliation afin que vos affiliés puissent promouvoir vos produits en utilisant leurs liens uniques. - [Comment trouver le lien d'un de mes affiliés ?](http://help.learnybox.com/fr/articles/1547767-comment-trouver-le-lien-d-un-de-mes-affilies.md) - [Comment personnaliser les pages de mon programme d'affiliation ?](http://help.learnybox.com/fr/articles/1547769-comment-personnaliser-les-pages-de-mon-programme-d-affiliation.md): Apprenez à personnaliser les pages de votre programme d’affiliation. - [Comment s'effectue le paiement des commissions de mes affiliés ?](http://help.learnybox.com/fr/articles/1547770-comment-s-effectue-le-paiement-des-commissions-de-mes-affilies.md) - [Comment faire en sorte que ma campagne ne soit accessible que pour certains affiliés ?](http://help.learnybox.com/fr/articles/1547771-comment-faire-en-sorte-que-ma-campagne-ne-soit-accessible-que-pour-certains-affilies.md): affiliation, campagne - [Comment modifier l'email envoyé automatiquement aux affiliés après leur inscription ?](http://help.learnybox.com/fr/articles/1547773-comment-modifier-l-email-envoye-automatiquement-aux-affilies-apres-leur-inscription.md): Apprenez à personnaliser les emails envoyés automatiquement aux affiliés après leur inscription à votre programme d’affiliation. - [Comment définir une période de garantie sur les commissions ?](http://help.learnybox.com/fr/articles/1547775-comment-definir-une-periode-de-garantie-sur-les-commissions.md) - [Un affilié a perdu son mot de passe, comment lui en envoyer un nouveau ?](http://help.learnybox.com/fr/articles/1547777-un-affilie-a-perdu-son-mot-de-passe-comment-lui-en-envoyer-un-nouveau.md) - [Le montant des commissions est affiché en Euros, comment modifier la devise ?](http://help.learnybox.com/fr/articles/1547778-le-montant-des-commissions-est-affiche-en-euros-comment-modifier-la-devise.md): Découvrez comment modifier la devise affichée dans l’espace de tous vos affiliés et l’appliquer de manière cohérente aux campagnes, aux affiliés et aux commissions. - [Vous indiquez que la durée du tracking des visiteurs est à vie, comment réduire cela et indiquer 30 jours par exemple ?](http://help.learnybox.com/fr/articles/1547779-vous-indiquez-que-la-duree-du-tracking-des-visiteurs-est-a-vie-comment-reduire-cela-et-indiquer-30-jours-par-exemple.md) - [Je souhaite approuver manuellement les inscriptions de mes affiliés, comment faire ?](http://help.learnybox.com/fr/articles/1547868-je-souhaite-approuver-manuellement-les-inscriptions-de-mes-affilies-comment-faire.md): Apprenez à approuver manuellement les inscriptions d’affiliés et à personnaliser les emails envoyés après approbation. - [Comment créer une page d'inscription à mon programme d'affiliation ?](http://help.learnybox.com/fr/articles/2325718-comment-creer-une-page-d-inscription-a-mon-programme-d-affiliation.md): Apprenez à créer une page d’inscription personnalisée pour votre programme d’affiliation et à inscrire les nouveaux affiliés à vos campagnes. - [Comment personnaliser l'espace de mes affiliés ?](http://help.learnybox.com/fr/articles/2378084-comment-personnaliser-l-espace-de-mes-affilies.md): couleurs, menu, affiliation, affiliés, personnaliser, modifier, liens, survol - [Comment faire pour ajouter des liens affiliés dans mes mails de d'affiliation?](http://help.learnybox.com/fr/articles/2471000-comment-faire-pour-ajouter-des-liens-affilies-dans-mes-mails-de-d-affiliation.md): Apprenez à ajouter le lien de suivi unique de chaque affilié dans vos emails de campagne d’affiliation. - [Comment consulter les commissions d'un affilié ?](http://help.learnybox.com/fr/articles/1547780-comment-consulter-les-commissions-d-un-affilie.md) - [Des commissions sont enregistrées pour un second produit de mon tunnel de vente, comment éviter cela ?](http://help.learnybox.com/fr/articles/1547781-des-commissions-sont-enregistrees-pour-un-second-produit-de-mon-tunnel-de-vente-comment-eviter-cela.md): commissions enregistrées pour un second produit - [Les ventes ont démarré mais aucune commission n'a été enregistrée dans cette campagne ?](http://help.learnybox.com/fr/articles/1547782-les-ventes-ont-demarre-mais-aucune-commission-n-a-ete-enregistree-dans-cette-campagne.md): Aucune commission n'a été enregistrée - [Comment inscrire mes affiliés dans mon autorépondeur ?](http://help.learnybox.com/fr/articles/1547764-comment-inscrire-mes-affilies-dans-mon-autorepondeur.md): Apprenez à inscrire automatiquement les nouveaux affiliés à une liste de contacts d’autorépondeur. - [Comment utiliser les codes de partage : création, import et cas d’usage ?](http://help.learnybox.com/fr/articles/3147506-comment-utiliser-les-codes-de-partage-creation-import-et-cas-d-usage.md): Partagez une création LearnyBox avec un autre compte Learnybox, ou importez une création reçue grâce à un code. - [L'outil Gestion de Projets](http://help.learnybox.com/fr/articles/5117872-l-outil-gestion-de-projets.md) - [Comment proposer une idée à l'équipe de développement de LearnyBox ?](http://help.learnybox.com/fr/articles/1649690-comment-proposer-une-idee-a-l-equipe-de-developpement-de-learnybox.md): Apprenez à partager vos demandes de fonctionnalités et suggestions d’amélioration avec l’équipe de développement Learnybox. - [Comment créer une Foire aux Questions \(FAQ\) ?](http://help.learnybox.com/fr/articles/5117844-comment-creer-une-foire-aux-questions-faq.md): faq, foire aux questions, questions fréquentes - [Comment intégrer ma Foire Aux Questions \(FAQ\) à mon site ou ma formation ?](http://help.learnybox.com/fr/articles/3810514-comment-integrer-ma-foire-aux-questions-faq-a-mon-site-ou-ma-formation.md): Créer et intégrer une Foire Aux Questions sur Learnybox - [Présentation de l'API Learnybox](http://help.learnybox.com/fr/articles/4783892-presentation-de-l-api-learnybox.md): Utilisation de l'API Learnybox - [Comment fonctionnent les webhooks LearnyBox ?](http://help.learnybox.com/fr/articles/14498710-comment-fonctionnent-les-webhooks-learnybox.md): Recevez des notifications en temps réel sur les événements de votre plateforme et automatisez vos intégrations techniques. - [Quels sont les événements disponibles pour les webhooks LearnyBox ?](http://help.learnybox.com/fr/articles/14498884-quels-sont-les-evenements-disponibles-pour-les-webhooks-learnybox.md): Retrouvez la liste complète des 42 événements que vous pouvez écouter via les webhooks. - [J'ai créé un questionnaire et je voudrais que mes membres ne puissent pas continuer leur formation tant qu'ils ne l'ont pas réussi, comment faire ?](http://help.learnybox.com/fr/articles/1547756-j-ai-cree-un-questionnaire-et-je-voudrais-que-mes-membres-ne-puissent-pas-continuer-leur-formation-tant-qu-ils-ne-l-ont-pas-reussi-comment-faire.md) - [Comment ajouter des explications aux réponses de mes quiz ou évaluations ?](http://help.learnybox.com/fr/articles/1547758-comment-ajouter-des-explications-aux-reponses-de-mes-quiz-ou-evaluations.md): Ajoutez des indications personnalisées aux réponses de vos quiz ou évaluations. - [Comment mettre en place une durée limite pour répondre à mon sondage ou quiz ou évaluation ?](http://help.learnybox.com/fr/articles/1547760-comment-mettre-en-place-une-duree-limite-pour-repondre-a-mon-sondage-ou-quiz-ou-evaluation.md): Apprenez à définir une durée limite pour chaque page d’un sondage, quiz ou évaluation afin de limiter le temps de réponse des participants. - [Comment faire en sorte que les participants ne puissent répondre qu'une seule fois à mon questionnaire ?](http://help.learnybox.com/fr/articles/1547761-comment-faire-en-sorte-que-les-participants-ne-puissent-repondre-qu-une-seule-fois-a-mon-questionnaire.md): Découvrez comment limiter le nombre de tentatives dont disposent les utilisateurs pour répondre à un sondage, un quiz ou une évaluation. - [Comment désactiver automatiquement un quiz, sondage ou évaluation après une certaine date ?](http://help.learnybox.com/fr/articles/1547762-comment-desactiver-automatiquement-un-quiz-sondage-ou-evaluation-apres-une-certaine-date.md): sondage, quiz, evaluation - [Comment paramétrer et imposer un timing pour une évaluation ?](http://help.learnybox.com/fr/articles/2378064-comment-parametrer-et-imposer-un-timing-pour-une-evaluation.md) - [Comment intégrer un quiz, une évaluation ou un sondage sur une page ?](http://help.learnybox.com/fr/articles/1547752-comment-integrer-un-quiz-une-evaluation-ou-un-sondage-sur-une-page.md) - [Comment créer une évaluation ?](http://help.learnybox.com/fr/articles/16119865-comment-creer-une-evaluation.md): Créez une évaluation pour tester les connaissances de vos utilisateurs et déclencher des actions selon leurs résultats - [Présentation de la bibliothèque](http://help.learnybox.com/fr/articles/1649687-presentation-de-la-bibliotheque.md): Accédez à vos images, vidéos, audios et documents pour les organiser, les consulter ou les utiliser dans LearnyBox. - [Comment modifier l'affichage les fichiers de votre bibliothèque ?](http://help.learnybox.com/fr/articles/6266208-comment-modifier-l-affichage-les-fichiers-de-votre-bibliotheque.md): espace médias, bibliothèque - [Quelle est la capacité de stockage totale de mon compte ?](http://help.learnybox.com/fr/articles/1547719-quelle-est-la-capacite-de-stockage-totale-de-mon-compte.md): capacité, stockage - [Comment restaurer des fichiers ou dossiers supprimés dans votre Bibliothèque ?](http://help.learnybox.com/fr/articles/2378121-comment-restaurer-des-fichiers-ou-dossiers-supprimes-dans-votre-bibliotheque.md): restaurer, audio, fichier, vidéo, image, dossier, médias, supprimés, erreur, remettre - [Quels sont les formats supportés pour vos fichiers par Learnybox ?](http://help.learnybox.com/fr/articles/11081061-quels-sont-les-formats-supportes-pour-vos-fichiers-par-learnybox.md): Liste des formats acceptés - [Comment retrouver mes fichiers d'export ?](http://help.learnybox.com/fr/articles/12301391-comment-retrouver-mes-fichiers-d-export.md): Où mes exports sont-ils consultables ? - [Comment nommer vos fichiers dans la Bibliothèque média ?](http://help.learnybox.com/fr/articles/15260640-comment-nommer-vos-fichiers-dans-la-bibliotheque-media.md): Adoptez un nommage simple pour éviter les problèmes d’accès aux fichiers dans vos pages. - [Présentation du menu "utilisateurs"](http://help.learnybox.com/fr/articles/8880343-presentation-du-menu-utilisateurs.md): CRM, Utilisateurs, Contacts, Contacts email, Contacts LearnyMail - [Comment supprimer les contacts en état Spam ou adresse email inexistante ?](http://help.learnybox.com/fr/articles/8856039-comment-supprimer-les-contacts-en-etat-spam-ou-adresse-email-inexistante.md): nettoyer base de contacts - [Comment fonctionnent les filtres de recherche tags et séquences ?](http://help.learnybox.com/fr/articles/16109591-comment-fonctionnent-les-filtres-de-recherche-tags-et-sequences.md): Retrouvez facilement les utilisateurs selon leurs critères - [Comment associer une formation ou un tunnel de vente à un nom de domaine ?](http://help.learnybox.com/fr/articles/5813920-comment-associer-une-formation-ou-un-tunnel-de-vente-a-un-nom-de-domaine.md): Apprenez à assigner un domaine personnalisé à une formation ou un tunnel de vente spécifique en mode multi-domaine. - [Qu'est-ce que le service Done For You et quels sont les éléments à fournir lors d'une demande ?](http://help.learnybox.com/fr/articles/5818313-qu-est-ce-que-le-service-done-for-you-et-quels-sont-les-elements-a-fournir-lors-d-une-demande.md): Découvrez le service Done for You et apprenez à préparer les informations nécessaires pour soumettre votre demande. - [Réservez un coaching technique avec un expert LearnyBox](http://help.learnybox.com/fr/articles/1839025-reservez-un-coaching-technique-avec-un-expert-learnybox.md): Apprenez à programmer une session individuelle de coaching technique live avec un expert Learnybox et à suivre le statut de votre demande. - [Comment activer le thème sombre ?](http://help.learnybox.com/fr/articles/13127146-comment-activer-le-theme-sombre.md): Le saviez-vous, Learnybox possède un dark mode ! - [Comment puis-je changer l'adresse de mon site Learnybox ?](http://help.learnybox.com/fr/articles/1547653-comment-puis-je-changer-l-adresse-de-mon-site-learnybox.md): Apprenez pourquoi votre URL Learnybox par défaut ne peut pas être modifiée et comment la remplacer par un domaine personnalisé. - [Comment changer la langue de l'interface LearnyBox ?](http://help.learnybox.com/fr/articles/1547738-comment-changer-la-langue-de-l-interface-learnybox.md): traduire, changer de langue, langage, interface, site, paramètres, anglais, français, espagnol, allemand - [Comment modifier mon mot de passe ?](http://help.learnybox.com/fr/articles/1649695-comment-modifier-mon-mot-de-passe.md): Modifier mon mot de passe - [Comment connecter Zapier à LearnyBox ?](http://help.learnybox.com/fr/articles/2194712-comment-connecter-zapier-a-learnybox.md): Connectez Learnybox à Zapier pour automatiser vos workflows avec d’autres applications. - [Comment activer le multi-domaines ?](http://help.learnybox.com/fr/articles/1649698-comment-activer-le-multi-domaines.md): Apprenez à ajouter plusieurs domaines personnalisés à votre compte Learnybox et à activer le mode multi-domaine. - [Comment modifier le nom de mon site dans les moteurs de recherche ?](http://help.learnybox.com/fr/articles/3002340-comment-modifier-le-nom-de-mon-site-dans-les-moteurs-de-recherche.md): Modifiez le titre qui s’affiche pour votre site dans Google et les autres résultats de recherche. - [Comment mettre un domaine secondaire en domaine principal ?](http://help.learnybox.com/fr/articles/5813889-comment-mettre-un-domaine-secondaire-en-domaine-principal.md): Apprenez à définir l’un de vos domaines personnalisés secondaires comme domaine principal. - [Comment enregistrer/modifier mes coordonnées et mes réseaux sociaux ?](http://help.learnybox.com/fr/articles/1475427-comment-enregistrer-modifier-mes-coordonnees-et-mes-reseaux-sociaux.md): Apprenez à mettre à jour les informations de votre société et vos liens vers les réseaux sociaux dans les paramètres de votre compte Learnybox. - [Bandeau cookies](http://help.learnybox.com/fr/articles/5126617-bandeau-cookies.md): Bandeau cookies, cookies, rgpd, prospection, tracking, confidentialité, règlementation, autorisation, acceptation - [Comment mettre en place mon Nom de Domaine ?](http://help.learnybox.com/fr/articles/1547647-comment-mettre-en-place-mon-nom-de-domaine.md): Tutoriels pour vous aider à connecter votre propre sous-domaine sur Learnybox - [J'ai mis en place un nom de domaine, mais l'adresse sans les www n'affiche pas mon site LearnyBox ?](http://help.learnybox.com/fr/articles/1547724-j-ai-mis-en-place-un-nom-de-domaine-mais-l-adresse-sans-les-www-n-affiche-pas-mon-site-learnybox.md): Configurez une redirection de domaine afin que les visiteurs qui saisissent votre domaine racine soient redirigés vers votre sous-domaine Learnybox et puissent accéder à votre site sans problème. - [Pourquoi ajouter un champ SPF et quelle utilité ?](http://help.learnybox.com/fr/articles/1610970-pourquoi-ajouter-un-champ-spf-et-quelle-utilite.md): ajouter, spf, domaine, délivrabilité, sommaire - [Le test de délivrabilité indique que je dois modifier un champ "SPF", qu'est-ce que c'est et comment le modifier ?](http://help.learnybox.com/fr/articles/1547712-le-test-de-delivrabilite-indique-que-je-dois-modifier-un-champ-spf-qu-est-ce-que-c-est-et-comment-le-modifier.md): Apprenez à mettre à jour votre champ SPF pour autoriser Learnybox à envoyer des emails depuis votre domaine et améliorer la délivrabilité de vos emails. - [Mes tunnels et formations sont reliés à mon domaine, que se passe-t-il si je le supprime ?](http://help.learnybox.com/fr/articles/5813961-mes-tunnels-et-formations-sont-relies-a-mon-domaine-que-se-passe-t-il-si-je-le-supprime.md): Apprenez ce qu’il advient des URL de vos contenus lorsque vous supprimez un domaine personnalisé de votre compte Learnybox. - [Ajouter un champ DMARC pour améliorer la délivrabilité](http://help.learnybox.com/fr/articles/8870374-ajouter-un-champ-dmarc-pour-ameliorer-la-delivrabilite.md): Apprenez à créer un champ DMARC pour améliorer la délivrabilité de vos emails et répondre aux exigences d’authentification des expéditeurs. - [Pourquoi mon domaine n'est toujours pas validé ?](http://help.learnybox.com/fr/articles/5814008-pourquoi-mon-domaine-n-est-toujours-pas-valide.md): Vérifiez les points à contrôler si votre domaine n’est toujours pas validé après 48 heures. - [Comment intégrer votre logo dans vos emails?](http://help.learnybox.com/fr/articles/3942018-comment-integrer-votre-logo-dans-vos-emails.md): Comment intégrer votre logo dans vos emails Learnybox - [Comment déclarer mon propre serveur SMTP ?](http://help.learnybox.com/fr/articles/1547728-comment-declarer-mon-propre-serveur-smtp.md): Déclarez un serveur SMTP personnalisé pour envoyer les emails transactionnels Learnybox. - [Pourquoi renseigner l'adresse de domiciliation de l'entreprise dans mes mails](http://help.learnybox.com/fr/articles/8617750-pourquoi-renseigner-l-adresse-de-domiciliation-de-l-entreprise-dans-mes-mails.md) - [Le service LearnyDoc](http://help.learnybox.com/fr/articles/9076568-le-service-learnydoc.md): Vous avez besoin d'aide et souhaitez échanger gratuitement avec un coach expert ? Le service Learnydoc \(gratuit\) est fait pour vous ! - [Comment gérer les certificats SSL et résoudre les problèmes de configuration de domaine ?](http://help.learnybox.com/fr/articles/15444891-comment-gerer-les-certificats-ssl-et-resoudre-les-problemes-de-configuration-de-domaine.md): Sécurisez l'accès à votre site en vérifiant que votre domaine pointe vers la bonne cible. - [Comment puis-je changer d'abonnement ?](http://help.learnybox.com/fr/articles/1547723-comment-puis-je-changer-d-abonnement.md): Apprenez où gérer votre abonnement Learnybox et consulter les options disponibles pour changer votre abonnement ou modifier les services associés. - [Je souhaite changer le n° de ma carte de crédit, pour le règlement de mon abonnement ?](http://help.learnybox.com/fr/articles/1547730-je-souhaite-changer-le-n-de-ma-carte-de-credit-pour-le-reglement-de-mon-abonnement.md): Apprenez à mettre à jour la carte bancaire utilisée pour vos paiements d’abonnement Learnybox. - [Comment télécharger les factures de mon abonnement LearnyBox ?](http://help.learnybox.com/fr/articles/1547731-comment-telecharger-les-factures-de-mon-abonnement-learnybox.md): Retrouvez et téléchargez les factures liées à vos paiements d’abonnement Learnybox. - [Comment annuler ou mettre en pause mon abonnement LearnyBox ?](http://help.learnybox.com/fr/articles/1649691-comment-annuler-ou-mettre-en-pause-mon-abonnement-learnybox.md): Apprenez à annuler ou à mettre en pause votre abonnement Learnybox et à comprendre ce qu’il se passe après une résiliation. - [Où consulter mon abonnement et ses consommations ?](http://help.learnybox.com/fr/articles/2377643-ou-consulter-mon-abonnement-et-ses-consommations.md): Apprenez où consulter les détails de votre abonnement Learnybox, vos statistiques d’utilisation et les limites de votre compte. - [Qu’implique la mise en pause d’un compte LearnyBox ?](http://help.learnybox.com/fr/articles/15378360-qu-implique-la-mise-en-pause-d-un-compte-learnybox.md): Comprendre ce qui reste conservé, ce qui devient inaccessible et comment reprendre votre activité ensuite - [Comment récupérer votre commission d'affiliation LearnyBox ?](http://help.learnybox.com/fr/articles/16151070-comment-recuperer-votre-commission-d-affiliation-learnybox.md): Comprenez quand votre commission devient disponible et comment demander son paiement. - [Comment gérer un administrateur avec un rôle par défaut ?](http://help.learnybox.com/fr/articles/1610951-comment-gerer-un-administrateur-avec-un-role-par-defaut.md): Apprenez à gérer les administrateurs, à leur attribuer des rôles d’administrateur et à configurer leurs paramètres de profil et leurs autorisations. - [Comment envoyer un nouveau mot de passe à un administrateur ou un coach ?](http://help.learnybox.com/fr/articles/1547727-comment-envoyer-un-nouveau-mot-de-passe-a-un-administrateur-ou-un-coach.md): Apprenez à réinitialiser le mot de passe d’un administrateur et à lui envoyer automatiquement ses nouveaux identifiants de connexion par email. - [Comment activer/désactiver les notifications par email ?](http://help.learnybox.com/fr/articles/2066320-comment-activer-desactiver-les-notifications-par-email.md): Apprenez à configurer les notifications qu’un administrateur reçoit par email, et à choisir celles à activer ou désactiver. - [Comment créer des rôles/accès personnalisés ?](http://help.learnybox.com/fr/articles/2270884-comment-creer-des-roles-acces-personnalises.md): Apprenez à créer des rôles d’administrateur personnalisés et à définir des autorisations d’accès spécifiques pour chaque rôle. - [Accès aux statistiques sur la page d’accueil : autorisation requise](http://help.learnybox.com/fr/articles/13845950-acces-aux-statistiques-sur-la-page-d-accueil-autorisation-requise.md): Apprenez à donner aux administrateurs l’accès aux statistiques du tableau de bord et aux données sensibles du compte. ### Découverte - [Comment comprendre le menu Formations ?](http://help.learnybox.com/fr/articles/15645954-comment-comprendre-le-menu-formations.md): Retrouvez toutes vos formations au même endroit et accédez rapidement aux principales informations de votre catalogue. - [Comment comprendre le menu Tunnels de vente ?](http://help.learnybox.com/fr/articles/15702966-comment-comprendre-le-menu-tunnels-de-vente.md): Retrouvez tous vos tunnels de vente au même endroit et découvrez à quoi servent les différents éléments affichés dans cette vue. - [Comprendre le menu Emails Marketing ?](http://help.learnybox.com/fr/articles/15704588-comprendre-le-menu-emails-marketing.md): Découvrez le rôle de chaque onglet du menu Emails Marketing afin de gérer vos séquences, vos contacts et vos campagnes d'emailing depuis un seul espace. - [Comment comprendre le menu Sondages ?](http://help.learnybox.com/fr/articles/15725140-comment-comprendre-le-menu-sondages.md): Découvrez comment naviguer dans le menu Sondages, consulter les informations principales de chaque sondage et accéder aux actions de gestion disponibles. - [Comment comprendre le menu Pop-ups ?](http://help.learnybox.com/fr/articles/15799583-comment-comprendre-le-menu-pop-ups.md): Découvrez les différents éléments du menu Pop-ups et le rôle de chaque action disponible. - [Comment comprendre le menu CRM ?](http://help.learnybox.com/fr/articles/15886948-comment-comprendre-le-menu-crm.md): Retrouvez tous vos utilisateurs au même endroit pour consulter leurs informations et retrouver rapidement le profil recherché. - [Comment comprendre le menu Auto-webinaires ?](http://help.learnybox.com/fr/articles/15868379-comment-comprendre-le-menu-auto-webinaires.md): Découvrez les différents éléments du menu Auto-webinaires pour retrouver et gérer vos webinaires automatisés. - [Comment comprendre le menu Webinaires live ?](http://help.learnybox.com/fr/articles/15868359-comment-comprendre-le-menu-webinaires-live.md): Découvrez les différents onglets du menu Webinaires live et leur rôle pour préparer et gérer vos conférences en direct. - [Comprendre le menu code de partage](http://help.learnybox.com/fr/articles/15805619-comprendre-le-menu-code-de-partage.md): Transmettez des éléments LearnyBox à un autre utilisateur ou importez ceux qu’il partage avec vous. - [Que sont les produits multi-formations ?](http://help.learnybox.com/fr/articles/15898928-que-sont-les-produits-multi-formations.md): Une seule offre peut désormais donner accès à plusieurs formations et communautés. - [Comment comprendre le menu Administrateurs et Rôles ?](http://help.learnybox.com/fr/articles/15849812-comment-comprendre-le-menu-administrateurs-et-roles.md): Gérez les personnes qui accèdent à votre compte LearnyBox et définissez les fonctionnalités autorisées pour chaque rôle. - [Comprendre l'onglet "Produits" dans une offre.](http://help.learnybox.com/fr/articles/15859567-comprendre-l-onglet-produits-dans-une-offre.md): Découvrez à quoi sert l'onglet Produits, comment gérer les produits de votre offre et quelles sont les options disponibles dans l'éditeur d'un produit. - [Comment comprendre le menu Quiz ?](http://help.learnybox.com/fr/articles/15859497-comment-comprendre-le-menu-quiz.md): Découvrez à quoi correspond chaque information affichée dans le menu Quiz afin de retrouver rapidement vos quiz et d'accéder aux différentes actions disponibles. - [Comment comprendre le menu Notifications ?](http://help.learnybox.com/fr/articles/15802961-comment-comprendre-le-menu-notifications.md): Découvrez les informations affichées dans le menu Notifications et le rôle des différentes actions disponibles. - [Comment comprendre la fiche d'un utilisateur ?](http://help.learnybox.com/fr/articles/15958672-comment-comprendre-la-fiche-d-un-utilisateur.md): Découvrez les informations disponibles dans une fiche utilisateur et les actions que vous pouvez réaliser selon son rôle. - [Comment comprendre le menu Application mobile ?](http://help.learnybox.com/fr/articles/15819886-comment-comprendre-le-menu-application-mobile.md): Découvrez les différentes options disponibles pour configurer la présence de vos formations dans l'application mobile LearnyBox. ### On nous le demande souvent - [Je veux télécharger une vidéo sur LearnyBox mais j'ai une erreur "la taille de la vidéo est trop grande" ?](http://help.learnybox.com/fr/articles/1547720-je-veux-telecharger-une-video-sur-learnybox-mais-j-ai-une-erreur-la-taille-de-la-video-est-trop-grande.md): espace media, bibliothèque, vidéo, téléchargement ### Domaines - [Comment changer de domaine et associer vos contenus au nouveau domaine ?](http://help.learnybox.com/fr/articles/16145527-comment-changer-de-domaine-et-associer-vos-contenus-au-nouveau-domaine.md): Remplacez votre domaine personnalisé tout en conservant vos contenus et mettez-les à jour progressivement.