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How to reset course member data

Learn how to reset a course member’s progress and permanently delete their course-related data.


This article explains how to reset a course member’s data for a specific course.

Use it when you need to permanently delete a member’s course-related progress and activity data, including coaching requests, evaluation results, quiz scores, and completion rate.


To reset a course member:

  1. Navigate to the relevant course.

  2. Open the course's Members tab.

  3. Locate the member whose progress you want to reset.

  4. Click the vertical ellipsis (⋮) to the right of the member, and select Reset progress.

  5. A warning message will appear. Check the confirmation checkbox to proceed.

Important: This action is irreversible. All course-related member data will be permanently deleted for the selected course.

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